PERPP-NA Personal/Professional Development

Courses and Descriptions

Courses and Descriptions

(Click the course name to view the description of the course)
Year 1
Term 1Credit Hours
LANG-1035ASL Intensive
8
COMP-1229Android 1
3
0
PROF-1001Cannabis 101
3
COMM-1008Communication
4
3
ECED-1008Guiding 1
6
BUSA-1080Keyboarding
1
ORIE-9001Orientation
0
PDEV-9020Safe Talk
0
SEMR-9118Team Building
0
PDEV-1080WEVAS
1
SAFE-1028WHMIS
0
Electives
Recognition of Prior Learning (RPL)
In addition to Transfer of Credit from a recognized post secondary institution, other RPL processes are available for RPL courses. Click here for more information. For courses with no RPL, please check www.rrc.ca/rpl for additional contact information.
ABFI-1000Enhanced Filmmaking Skills & Techniques
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(No description available at this time)

ABOR-1059First Peoples:History of Aboriginal Peo
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An introduction of the history of human settlement in Canada from both Aboriginal and scientific perspectives.  The unique histories and culture of the First Peoples of Canada are presented to provide a foundation for understanding Aboriginal peoples in Canada today.

ABOR-1060Lives Changed: First Peoples & Arrival
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Explore the impact on First Peoples lives and cultures following the arrival of European explorers and settlers to Canada. The emergence of the Metis people and their subsequent treatment by the government is introduced. An exploration of the origin of treaties and The Indian Act will help you understand the role these documents continue to play in current issues Aboriginal people face.

Prerequisites:
ABOR-1070Land-based Learning 1
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The Fall land-based program offers experiential learning and land-based experiences in Anishinaabe teachings through pedagogy. First year students gain an opportunity to learn authentic life skills and ancestral teachings of the Anishinaabe Language and Culture while synthesizing knowledge, skills and abilities. The land-based immersion program offers students teachings from Ojibwe elders, cultural and Indigenous educators. The land-based philosophy is based on a "good way of life" through sacred teachings, ceremonies and songs. The seasonal Indigenous teachings have been passed down from generation to generation. Natural law and traditional teachings incorporate how to live off the land, care and protect Mother Earth. Students learn about the sacredness of Mother Earth, fauna and flora, and the elements - air, water, fire and earth. Students are immersed in the Ojibwe traditional and contemporary worldview of the fall season in holistic teachings and activities. Survival and social skills are embedded in the topics covered - e.g. fishing, hunting, and harvesting medicines and food. Students participate in the activities and seasonal protocols applicable to Fall.

ADEV-2007Mobile Application Development
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This course introduces mobile software development. It begins with an exploration of mobile computing devices such as smartphones and tablets. Students progress into application development for the Android platform. Programming topics include user-interface creation, event-driven programming, data persistence, web connectivity, and location-based services.

Prerequisites:
BUSA-1054Essential Performance Coaching
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Develop the skills to coach your employees with the IDARE framework and performance tools. Applying performance-based coaching techniques will support your employees’ performance and contribute to their professional growth and development.

In this course, you will learn what it means to be an effective coach. You will be introduced to techniques and tools to aid you in becoming a high performance coach. Some of the topics covered in the course are:

• How to start from where an employee is at and move them forward
• How to coach employees to create learning structures in their lives
• How to give and receive feedback
• How to coach employees to respond vs. react
• How to shift perspective and develop strategic thinking in employees
• How to separate coaching employees from counselling employees

Enrol now to start moving your staff and organization forward.

BUSA-1055Meeting Mastery-Success With Robert's Rules
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Learn the basics of parliamentary procedure and how using these basic principles will help in having better meetings. You will become knowledgeable about terms such as quorum, standing rules, motions, unanimous consent, etc. and be able to more effectively participate in democratic decision making.

BUSA-1080KeyboardingRPL
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Students will learn the skills to become proficient in Keyboarding; typing 40 words per minute with three errors or less.

BUSA-1121Real Estate Mathematics (UBC)
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This course introduces the techniques of investment and statistical analysis in a real estate context. Topics include: statistical techniques, cash flow analysis, discounting, compounding, and the mathematics of real estate finance and investment analysis. There is also a brief overview of graphing and surveying. A personal computer with spreadsheet software is required.

BUSA-1130Sport Management Fundamentals
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Take this course to learn the fundamentals of sport management. Learn the essential components of a successful sport program and develop the skills necessary to plan, develop and organize sport. Develop and implement evaluation strategies to effectively evaluate program and competitions you develop.

BUSA-1131Managing Volunteers in Sport
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Learn to manage volunteers in the sport industry, applying the industry, legal and legislative requirements for recruiting, screening and selecting volunteers for a sports organization. Identify and develop training and development needs for staff and volunteers. Research and develop criteria and tools for evaluating and retaining volunteers. Learn to develop strategies to successfully motivate volunteers and staff.

BUSA-1132Marketing and Media in Sport Management
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Learn the essentials of marketing and media relations in the sport industry. Identify and create marketing strategies for sport, recreation and leisure programming and develop marketing and media plans for your organization. Learn the role of the media person in a sporting organization and develop the skills necessary to meet the needs of a variety of sports organizations, using public relation strategies and skills that will positively impact a sports organization.

BUSA-1330Real Estate Appraisal (UBC)
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Introduction to concepts and techniques for appraising the value of real estate. This course begins with an introduction to the appraisal profession in Canada and summarizes the appraisal process. The three classic approaches to value are presented and analyzed as they may be applied to single-family and small, multi-family residential properties.

BUSA-9015Administrative Assistant - Refresher
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Update your administrative skills with The Administrative Assistant – Refresher course. Take advantage of this opportunity to update your technical and professional skills to keep pace with industry trends. Network with other Administrative Professionals while addressing knowledge areas that include: verbal and written communication strategies, customer service in diversity, work-life balance, stress management and productivity, working with organizational goals, event planning tips, and various technical administrative procedures. 

 
Upon completion of the course, you will receive a Certificate of Participation.

CBST-1042Sustainable Development Issues
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Sustainable development is the process by which an individual or a group of individuals (such as a country or a society) may make use of various environmental resources in the present while ensuring that these resources remain viable in both the near-term and long-term future. Sustainable development is of exceptional importance in today’s world, given the current concerns and debates over key environmental issues such as global warming, species depletion, and deforestation. This course introduces the key concepts and social, economic, and environmental issues surrounding sustainable development and provides a brief history of the topic. Examples and case studies of successful and disastrous developments throughout history are examined in order to demonstrate various concepts. Following this introduction, sustainable development is examined in the context of chemistry and chemical industry. Issues such as regulatory approaches to sustainability, industry initiatives, and the technology of 'green' chemistry are included.

COMM-1000Business Communication 1RPL
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This course will guide students through the techniques and processes involved in writing, speaking, and listening effectively for business. Students will be taught skills for networking, meetings, and working in teams. Students will apply a direct approach to create professional emails and letters. Students will learn strategies for competent information report writing. Students will be taught how to create and deliver a memorable oral presentation. The proper use of business writing rules, grammar, and etiquette will be emphasized throughout the course.

COMM-1008Communication
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The ability to communicate effectively with people in your own organization, as well as with clients and the public, while using a variety of technologies, is highly valued in today’s workforce. You will represent your organization, and your organization's success will depend on you.

This communication course is designed to develop students' basic understanding of the principles of communication, with an emphasis on practical applications in business situations. Students will prepare and use written and oral communication effectively and efficiently. Since precision, clarity, and accuracy are essential to effective business communication, this course will emphasize style, content, and strategy. By reading assigned material, participating in discussions, honing their writing skills, completing assignments, and making oral presentations, students will develop sound business communication skills.

COMM-1021Proposal Writing
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Understand the proposal writing process. Discover the requirements for responding to a formal request for proposal. Explore the different types of proposals that organizations submit to obtain business or funding. Understand the value of persuasive writing, audience analysis and documentation standards.

COMM-1135Basic Writing for Creative Communications
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You will develop your ability to write with clarity and creativity for a variety of forms and audiences. Clear and engaging communication is impossible without a solid understanding of how writing works – and a great deal of practice at it. This course covers the fundamentals of correct and clear writing, techniques for crafting stories and arguments, and the research and writing processes. You should expect to do a substantial volume of reading and writing in the course.

COMM-1424Effective Speaking Skills
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Hold your audience's attention while you speak; whether it is one-on-one with peers or clients, or in a group setting. This interactive workshop (including role-playing and public speaking exercises) will enable you to get your point across clearly and enthusiastically in a variety of situations, enabling you to create a professional and effective business image.

COMM-9123Creative Writing
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Unearth the creativity within you in this introductory course in creative writing. Explore techniques in writing fiction, creative non-fiction, journalism and memoir. Learn to refine your prose, edit your work for style and clarity and develop written communication skills applicable to work or personal expression.

COMP-1202MS Office Essential Skills for School
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Update and improve your MS Office Skills to present attractive reports and presentations.

This course will cover MS Word, Excel and PowerPoint, and will teach you how to combine the best features of each program to create professional results every time.

Prerequisites:
COMP-1229Android 1
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Android 1 introduces you to the basics for building Android applications with Google's Android Studio and Android SDK. The course blends theory and practice to guide you through the various phases of the android Development Workflow; a step-by-step process through which you will learn to create, debug, test, and publish your application for final release on Google Play. This course is designed specifically for students who are new to programming, and who are interested in moving their application out of the concept stage to development, and lastly to deployment within the application marketplace.

A Google Developer account is required for this course.

COMP-1247Python Essentials
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In this course, participants will learn the fundamentals of the Python scripting language. The course starts with setting up the programming environment on the participant's local PC and verify the installation by writing their first "Hello World!" script and running it using the command prompt interpreter as well as from within the IDE environment. Slowly, the participants will add the building blocks to be able to build more complicated applications in Python. At the end of each section, participants will demonstrate their knowledge and what they learned thus far by completing a fun hands-on assignment. The course is intended to be practical, so students are encouraged to bring their own projects to discuss in class.

Students are required to bring their laptop with a preference of Windows 10. Earlier versions of Windows 7 or 8 will suffice.

COMP-1248Machine Learning with Python
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Learn the concepts of Machine Learning by using Python programming language. You will become familiar with Python tools and modules that allow you to manipulate and reshape datasets so they can be used with various classification and regression algorithms. You will also be able to draw conclusions and qualify the chosen approach using various statistical methods. Even though the focus will be on classification and regression algorithms, the course will introduce you to unsupervised methods of Machine Learning as well as Neural Networks.

CORR-1001ASIST Suicide Intervention
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Develop the skills that can be used to prevent the immediate risk of suicide.  Learn how to ask the right questions and intervene with confidence.  An internationally recognized certificate from Living Works will be awarded to those who successfully complete the course.

DISA-1001Fndn in Disability & Comm Support
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An entry level course at the new employee requiring an introduction and orientation to the field of Developmental Services. New employees require basic skills training, and information to do their job safely and effectively. Areas to be addressed would include but not be restricted to: communication; planning and programming; health and safety issues; documentation; and a variety of areas viewed as essential by employers. They will recognize the value in providing services that are value based, respectful of individuals and their rights, and consistent with the new Vulnerable Persons Legislation in Manitoba. They also need basic knowledge in understanding the overall service delivery system and the role they will play in the organization they will be employed in.

ECED-1005Introduction to the Science of Early Child Development
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In this online course, you will explore information from the resource The Science of Early Child Development – Introductory Edition. You will use readings, videos, links, interactive games and online discussions to gain basic knowledge of child development and links to practice. The course is delivered online over 9 weeks, with you doing the work where and when you like. There are weekly requirements but no scheduled classes.

This course is for you if you:

  • Want or need to take an introductory 40 hour training course. For example, Child Care Assistants in Manitoba.
  • Are comfortable with and enjoy working at a computer (e.g., using email and the internet).
  • Have access to a computer with an internet connection at least 5 hours/week.
  • Have basic keyboarding skills and fluency in English.

The textbook for this course is an online resource and you will be notified by email regarding access instructions.

ECED-1008Guiding 1RPL
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Students will examine why and how to interact and communicate with children in a nurturing and respectful manner. They will continue with the discussion and application of positive guidance techniques and communication strategies that foster children’s independence and self-regulation.

ECED-1072Introduction to Early Childhood Care and Education
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Child Care Assistants are responsible for interacting with children and their families and working collaboratively with Early Childhood Educators. This ComPac introduces the role of the Child Care Assistant in understanding children's development, being observant, guiding behaviour, ensuring health and safety, and participating in play.

ECED-9030The Abecedarian Approach
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The Abecedarian Approach is an early childhood intervention model designed to improve the outcomes of vulnerable children, focusing on language acquisition as the key to success.  In this course you will learn the history and methods of the Abecedarian Approach, and how to build children’s language skills through relationships and play. This course will be of interest to you if you work with high needs children and families in early childhood programs.

PLEASE NOTE THE FOLLOWING:

Students will be required to purchase The Creative Curriculum LearningGames from:  https://shop.teachingstrategies.com/page/1690-LearningGames-0-60-set.cfm. Cost is $99.95 USD (subject to change), plus any applicable taxes and shipping fees. This should be purchased at the start of the course; delivery is approximately 2 weeks.

GENI-9060Digital Photo Editing
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Learn how to process pictures (from RAW Files), correct the colour balance, contrast, sharpening, balance shadows and highlights, enhance selective colours, and create black and white images. You will also learn how to clone parts of an image to repair it or remove items. Time will be given in class to work on a project and practice your skills.

HEAL-1047Mental Health First Aid - Youth
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Learn to recognize the signs and symptoms of mental health issues in youth, to provide initial help and to guide youth toward appropriate support.


The Mental Health First Aid for Adults who Interact with Youth (MHFA) training course was developed to help people provide initial support to youth aged 12 to 24 who may be developing a mental health problem or experiencing a mental health crisis. MHFA Canada teaches mental health first aid skills. The course does not train people to be therapists, counsellors or mental health professionals, but if crises do arise, members of the public can take action that may reduce the harm that could result.

HUMR-1005Interviewing Best Practices
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Gain valuable skills to conduct best-practice job interviews in this 20-hour workshop. Learn how to identify the successful candidate, develop key interview questions, address candidate’s questions, implement behavioural interviewing skills and scales, and set a positive interview climate.

>The workshop will be held 5 consecutive morning sessions from 9 am – 1 pm.

Topics:
• Identifying the Successful Candidate (4 hours)
• Key Interviewing Questions (4 hours)
• Addressing Candidates’ Questions (4 hours)
• Behavioral Interviewing Skills and Scales (4 hours)
• Positive Interview Climates (4 hours)


 

LANG-1035ASL Intensive
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Learn American Sign Language (ASL) in a focused four week course that includes ASL 101, 102 and 103. Registration in the ASL Intensive course makes you eligible to register for the Deaf Studies program. Your acceptance into the Deaf Studies program does depend upon successful completion of the ASL Intensive course. Registration for the Deaf Studies program is based on a first come, first served basis. If there are no places available, your name will be added to a waiting list. Proof of successful completion of ASL 101, 102 and 103 (ASL Intensive) will be required.

LANG-1050Anishinaabemowin Culture and Language 1
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This course will focus on the knowledge and application of the basic grammatical structure of the Anishinaabemowin double vowel writing system utilizing Anishinaabe cultural perspectives and knowledge as the context and content. The students will be able to speak, read and write the Anishinaabemowin language at an introductory level.

LANG-1051Anishinaabemowin Culture and Language 2
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This course will continue to focus on language proficiency utilizing Anishinaabe cultural worldview and teachings as the context and content. The students will expand on their ability to speak, read and write the Anishinaabemowin language at an introductory to intermediate level using the Double Vowel writing system.

MANU-1055Composite Fabrication Foundational Skills
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(No description available at this time)

MANU-1056Composite Fabrication Process Overview
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(No description available at this time)

MANU-1057Composite Fabrication Open Moulding
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(No description available at this time)

MANU-1058Composite Fabrication Closed Moulding
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(No description available at this time)

MANU-1059Composite Fabrication Tool Making
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(No description available at this time)

MATH-1142Pre-Technology Mathematics
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This course is to give students the skills necessary to cope with the technology mathematics they will encounter. It is to act as a bridge between consumer mathematics and Algebra and Trigonometery. Basic mathematical functions will be reviewed pertaining to whole numbers, fractions, decimal, percent, ratio and proportion. Then students are introduced to and will learn to apply the fundamentals rules of algebra, geometry, and trigonometry. Students will be asked to give solutions to problems encountered in technology and to present them in a clear, logical, and coherent manner.

MATH-9148Pre-Trades Mathematics
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You will review the four mathematical operations in concepts such as whole numbers, fractions, and decimals, with and without using a calculator. You will learn to apply principles of conversions, using metric and English (U.S. standard) measurements, principles of percent, ratio and proportion, and principles of right-angle triangles. You will also learn how to manipulate equations and formulae to solve shop-related problems as well as problems in basic geometry. You will be introduced to calculations involving perimeter, area and volume.

MGMT-1067Supervision in Human Service Settings
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Learn how to manage the work of others and supervise staff effectively in human service settings.  The course covers leadership, teamwork, the role of the supervisor, effective communication, problem employee behaviour, and correction and reinforcement.  Students will gain competency in the effective review of employee behaviour, and follow-up in the appraisal process, and will understand the negative outcomes of conflict-avoidance.

NTWK-2001Linux/Unix Administration
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This course provides the skills and knowledge required to install, configure, and support network services on a Linux server.  After installing a Linux server, students will learn how to administer and manage their own Linux-based network.  Topics include administering users, securing the file system, configuring network connectivity, managing processes, configuring and managing printing, implementing remote connectivity, and implementing, configuring and managing a variety of network services such as DNS, DHCP, NFS, FTP, email and web services in a hands-on environment.

Prerequisites:
NTWK-3002Network Computing 3RPL
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This course conforms to the third of four courses (in Cisco’s current revision) leading to the Cisco Certified Network Associate (CCNA) designation.  This course covers redundant and scalable network design with appropriate hardware components.  Students will plan, implement and troubleshoot Spanning tree to provide support for redundancy in the network. Students will also implement link aggregation to provide maximum bandwidth within the network. Gateway redundancy is introduced. Configuration, tuning and troubleshooting of single-area OSPF, multiarea OSPF and EIGRP are covered.  Cisco IOS licensing and installation are examined.  Basic procedural labs are introduced in each chapter.  The student then performs basic configuration, implementation and troubleshooting labs.  Packet Tracer activities reinforce new concepts, and allows students to model and analyze routing processes.

Prerequisites:
ORIE-9001Orientation
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(No description available at this time)

PDEV-1008Family Child Care
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This course provides students with knowledge of Infant, Toddler, Preschool and School Age development from birth to 12 years and strategies for working with these age groups in a family child care setting.

PDEV-1030Staging Your Home
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Learn to transform your home into a welcoming, appealing and attractive property.  Before you sell your residence, use staging skills to increase its impact in the real estate marketplace.  Gain the skills to stage a home for results, enhance appeal, minimize flaws, depersonalize and de-clutter, and lay out “inviting” furniture and accessories.

>The workshop will be held in 5 consecutive  sessions.

Topics:
• Staging for Results (4 hours)
• Enhancing A Home’s Appeal(4 hours)
• Minimizing A Home’s Flaws (4 hours)
• Depersonalizing and De-cluttering(4 hours)
• “Inviting” Furniture/Accessories (4 hours)

 

PDEV-1031Window Treatments
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Enhance your home’s window appeal using professional decorating skills in this 20-hour workshop.  Learn how to select blinds, shades, shutters and drapes; choose window treatment hardware and “soft”ware; measure and estimate; select appropriate treatments; and check out window décor trends.

Topics:
• Blinds/Shades, Shutters and Drapes (4 hours)
• Window Treatment Hardware/“Soft”ware (4 hours)
• Measuring and Estimating (4 hours)
• Choosing The Right Treatment (4 hours)
• Window Treatment Trends (4 hours)

 

PDEV-1048Career Development
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You will gain insight into your personality, interests, values, skills and abilities. You will learn which skills and abilities are needed in relationship to career choices and work readiness. You will  gain an understanding of how to access information on various careers, how to investigate the current job and occupation market and how to connect this information towards building a career path.  Topics will include decision-making, goal setting, and overcoming obstacles along with development.



 


 


PDEV-1050Fundamentals of Locksmithing
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Locksmith, an Overview will give you the basic understanding of the terminology and requirements of a locksmith.  A Locksmith is a person who repairs, services and/or installs all types of keys, locks, access/egress control systems (mechanical or electrical), and builds hardware in accordance with the provisions of local Building Codes or Fire Codes.

PDEV-1053Design Thinking
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In this course we will study how using design principles and methods can help you better solve complex problems and find exceptional solutions. This exploration of using creative thinking principles will challenge you to think in innovative ways and produce innovative results. Topics covered will include mind mapping and ideation; prototyping ideas and problem solving; storytelling and design empathy. Design thinking principles can be applied to many areas beyond just products including things such as systems and procedures; strategy and innovation planning; and customer/user experiences.  

PDEV-1080WEVAS
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Learn to recognize challenging behaviour and develop the skills that focus on your response. Improve your communication skills to help the student return to a safe learning state.

PDEV-1947Exceptional Customer Service
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Attracting customers and keeping them: these are the goals of quality customer service. This workshop looks at who your customers are, what their needs are and how your business can satisfy those needs. Topics covered include internal and external customers/clients, top customer turn-offs, customer/clients with special needs and customers with problems.

PDEV-1985Team Building/Work Habits for Success
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Analyze yourself and others in order to see what each individual brings to the team, and discover why there is no “I” in “Team”. Re-energize the team, and make yours a winning team! Topics include how teams work, building a team attitude among your employees and learning how to deal with internal conflict to achieve “win-win” results.

 

PDEV-2001Portfolio Development - Online
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Develop a professional portfolio that will be the foundation of your career development. Learn what to document, how to document it, and how to use your professional portfolio for a successful job interview. Learn about e-portfolios and how to evaluate and select an appropriate e-portfolio platform.

PDEV-9000PMP® Exam Preparation
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Prepare to write the Project Management Professional (PMP®) or the Certified Associate in Project Management (CAPM®) certification examinations. This course will guide you through the knowledge areas, processes, practices, tools and techniques required to successfully pass the examination. You will take practice exams to learn the exam writing techniques. You will work in mentored study teams.


PMP® and CAPM® are a registered trademarks of the Project Management Institute.

PDEV-9020Safe Talk
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safeTALK is a three hour training workshop that will prepare you to identify persons with thoughts of suicide. You will learn to identify people who have thoughts of suicide, apply the TALK steps and connect a person to suicide first aid resources.

PDEV-9043Introduction to Mentoring & Coaching
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Mentoring and leading have a positive effect on the retention rates and work satisfaction of trained Early Childhood Educators. In this course, you will gain an understanding of mentoring and coaching in an Early Learning and Child Care setting. You will use reflective practice to apply those skills while mentoring novice Early Childhood Educators in their workplace.

PDEV-9052Student Success Workshop
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(No description available at this time)

PDEV-9053Financial Literacy
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Learn how to set and achieve goals using an established, working savings plan.

PHOT-1038Digital Portfolio Development
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You will learn how to develop a web presence on the appropriate social media channels by building a simple website, blog or online store using a popular website builder. You will use creative writing techniques to connect with an audience through blogging and social media posts. You will then explore the fundamentals of online marketing, data analytics, search engine optimization (SEO) and effective use of #hashtags.

PROF-1001Cannabis 101
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As Canada prepares to become the first G7 country to legalize both medical and recreational cannabis, now is the time to learn more about this emerging industry.

This course will provide:

  • a science-based overview of the cannabis plant from genetics, to production and processing, and to market;
  • a review of the regulations and restrictions in the medical and recreational space, and how they apply provincially and federally;
  • up-to-date information regarding medical cannabis therapy and harm reduction strategies;
  • robust discussion on the safety and social responsibility topics in the industry; and.
  • an overview of the current research and development in the industry

PROJ-1005Organizational Change Management
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Study the theory behind, and practical application of, essential change management tools and techniques. Learn to employ strategies to assist you in recognizing, diagnosing, planning, implementing and sustaining organizational change.

Examine current change management issues facing organizations, executives, project teams and work groups, along with strategies to solve them.

Prerequisites:
SAFE-1028WHMIS
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The Workplace Hazardous Materials System (WHMIS) is a system for ensuring that important information about hazardous products is communicated where products are used, stored and handled. This course provides Information necessary to understand and interpret information about hazardous products, including pictograms (symbols), labels and Safety Data Sheets.

SAFE-1260Workplace Safety and Health
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This workshop will provide a basic introduction to workplace health and safety regulations. Discover the rights and responsibilities of employees and the responsibilities of employers and supervisors in complying with safety and health legislation. Learn to identify unsafe working practices and places and how to promote safety in your organization.

SECU-1061Manitoba Security Guard Training Program
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You have chosen to become a security guard in Manitoba.  You need to know the basics so that you can work safely and carry out your duties in a professional way.  The law in Manitoba says that you must receive at least 40 hours of training.  This course covers all the important areas needed for this basic training.  It was designed to help you pass the provincial exam and earn your security guard certificate. See Other Information for textbook details.

SEMR-9003Managing Young Workers
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Learn as managers and supervisors the facts about the new generations of workers. Explore innovative techniques to ensure effective skills transfer and how to maintain a productive workplace.

SEMR-9013Stress Management
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Learn how to relax and how to overcome and prevent stress. Common problems and effective solutions are presented and explored.

SEMR-9020Logistics:Cargo Claims Prvntn
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A freight claim or cargo claim is the cost that is incurred when goods are damaged in transit. The cost of this figure in the global supply chain industry is staggering, amounting to hundreds of millions of dollars per annum. As trade continues to grow, so does this cost. Ultimately, freight claims are mostly preventable by way of the proactive strategies and practices. By attending this seminar you will learn about how to mitigate freight claims, and the process for resolution when a claim occurs.

SEMR-9096Conflict Resolution
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We can expect to face conflict situations whenever we spend time with others; conflict gets resolved whether the situation is to our liking or not. This conflict resolution workshop addresses the interpersonal scope for such activity so that you can resolve your conflicts with others in a stable and safe environment, while still maintaining your own dignity. Topics include: safety procedures, how to maintain control of a situation, defusing techniques, how to listen and ask questions, mediation, and how to come to an eventual agreement.

SEMR-9118Team Building
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Success in an organization is rarely ever the result of individual talents or efforts. If employees work together as team members, success is more likely. The goal of this workshop is to provide the participants with an opportunity to learn how to work together more effectively as team rather than as groups.

SEMR-9119Interview Skills - Employee
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Did you know you are interviewing as much as being interviewed for that position? Learn the techniques for adequately preparing for an interview to project the inherent confidence you build by knowing yourself, the process and establishing realistic expectations. Stages of the interview process will be covered, what to do before, during and after the interview.

SEMR-9152Effective Listening Techniques
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Learn techniques for better listening and note-taking. Learn how to ignore distractions, summarize what a speaker has said, and control your emotions. Know when to ask questions or comment.

SEMR-9158Building Workplace Loyalty
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Pressure is being placed on managers to build progressive working environments that encourage and support employee growth and job satisfaction. Participants will be introduced to a simple tool to assess their ability to foster a working environment that ensures high levels of employee engagement. We will also discuss practical techniques to identify and nurture employee ability and to build higher levels of employee commitment and contribution.

SEMR-9160Successful Meeting Strategies
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Learn the role of meetings in businesses and organizations, the characteristics of meetings, roles of participants and how to conduct productive meetings. Become familiar with the role of parliamentary procedures and the various types of meetings, such as board, council and committee.

SEMR-9167Workday Management Tools
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Learn how to identify, manage, and control time-wasters at home and work. Learn how to set goals and plan the most effective use of your time. Take control of your time.

SEMR-9172Supervisory Service Skills
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Create an environment of customer service within your organization.  Discover the 5 employee essentials to providing real customer service.  Identify the steps to giving your staff both positive and constructive feedback.  Gain the skills necessary to be an effective Customer Service Supervisor and discover your role in maintaining good customer relations.

SEMR-9175Interviewing Skills-Employers
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Topics will include the importance of the job interview, the importance of personnel selection and how you rate as an interviewer. Stages of the interview such as preparation, before during and after will be covered. There will be a short session of role playing.

SEMR-9179Customer Service - Advanced
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Acquire the critical tools and skills for interacting effectively with customers. Covered will be the importance of customer service and basic customer needs. Also included will be expectations of the customer, interpersonal skills, using the telephone, handling complaints effectively and customer service training plus a summary of how to win customers and keep them for life.  Through individual and group exercises, and class discussion, participants will gain an understanding of what it takes to provide exceptional customer service to your customers every day.

SEMR-9185Communicating in Conflict
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Enhance skills to improve "getting through" to aggressive people and "making their point" in communications at school, at work, at home or at play. Sometimes our best efforts seem at risk from uncomfortable comments that people make. Learn to identify stressful "losing" situations and resolve these potholes in the road of daily conversation.

SEMR-9188Making Tough Decisions
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Understanding the behavioral components of our decision making style is often a key factor in developing effective working relationships and career choices. Tough decisions often involve ambiguity, conflict and uncertainty. Address the need to understand these confounding attributes and to deal with them effectively in decision making situations.

SEMR-9190Decision Making Tools
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Develop your skills in using a number of conceptual aids in the decision-making process. Types of aids include: tabular decision aids, mind-mapping, free-wheeling diagrams and gantt charts, and influence diagrams. These will help you to weigh various factors involved in a decision, create a balanced view of the situation, add the element of time, and consider the factors of probability and uncertainty. Learn to apply these aids so that you can demonstrate a vision of the "big picture" and graphically illustrate the rationale behind your decisions.

SEMR-9191Value-Focused Thinking
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Recognizing and articulating fundamental values can lead to the identification of decision opportunities and the creation of better alternatives. Focusing on the values that should be guiding the decision situation makes the search for new alternatives a creative and productive exercise.

SEMR-9206Preparing Newsletters
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Learn the purpose of newsletters, preparation methods, content guidelines, deadline issues, various page layouts, paper selection, and reproduction or printing considerations.

SEMR-9293Myers-Briggs Type Indicator Workshop
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You’ve got personality! We all do and we are all different. Millions in over 100 countries take the Myers Briggs personality assessment every year. It is the most trusted and widely used assessment tool in the world. Gain valuable insight about yourself and the people you interact with daily. Learn how others see you. Find out who you are and what makes you tick and then use that information to know and understand yourself. The knowledge you gain can be used in decision making, career development, problem solving, understanding and improving relationships, teambuilding and more.

SEMR-9342Customer Relationship Building
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In order to build and maintain rapport with your customers, it is important to have a strong foundation in communication. This hands-on workshop provides participants with the opportunity to focus their attention on developing positive relationships with both internal and external customers through: listening skills, effective use of body language, voice tone and words, an understanding of potential communication barriers and how to minimize them, the use of assertive language and more!

SEMR-9702Succession Planning
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You will learn how to identify business-critical or key positions for which a succession plan is necessary, forecast upcoming retirements and identify high turnover positions. You will be able to identify and screen candidates, conduct job analysis and identify role requirements. You will be able to plan for building knowledge, skills and abilities through training and mentorship as well as create a system for assessing progress and recognition.

SEMR-9910Recreational Boating Regulations
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If you operate a motorized pleasure boat or watercraft, including a sailboat fitted with a motor, there is a legal requirement for proof of operator competency to be carried on board. Most commonly this proof of competency is in the form of a “Pleasure Craft Operator Card”.

Learn about the operator competency requirements; age & horsepower restrictions; regulations for small vessels; and how the Contraventions Act has changed the way boating regulations are enforced.

After a detailed study course of required knowledge statements, participants will be permitted to write a Transport Canada test. A Pleasure Craft Operator Card will be issued to all who successfully pass the test.

TRAD-9009Commercial Tire Service Basic 200
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BASIC COMMERCIAL TIRE SERVICE (CTS)

Companies that wish to provide OSHA compliance training for new hires and experienced technicians can now enroll in the Basic CTS Program (200 Level). This is a 2 day course that is comprised of one day of classroom instruction followed by a second day of in shop training and certification testing. The instructor uses the Tire Industry Association (TIA) Instructor Guide to lead the class through videos and Student Workbooks that use lesson plans and module quizzes.

Following the training, the students complete a 50-question Final Exam and have to successfully complete the tasks specified within the OSHA Skills Demonstration form in the student workbook. These documents are then sent to TIA for final marking and successful applicants will then receive a Certificate of Completion (200 Level) from TIA.


All courses are delivered at the Heavy Equipment Transportation Center located in Building “Z” at the Notre Dame Campus of Red River College.

These are the 12 Modules that make up the Basic CTS 200 level Program.


Module 1: Safety
Includes Personal Protective Equipment, lifting safety, and other topics like heat stroke and frostbite prevention.


Module 2: Basic Tire Info
Addresses tire construction, sizing and nomenclature, inflation pressure, tread design and compound for different applications, speed rating and all special service ratings and identification.


Module 3: Rims and Wheels
Outlines the difference between rims and wheels including the nomenclature for both assemblies. It will also identify and address the different type of hub and drum assemblies for commercial vehicles.


Module 4: OSHA Regulations
The video will include the script of the OSHA Regulation 29 CFR 1910.177 with images supporting the wording. The Manual will also include the OSHA Demount/Mount and Rim Matching Charts.


Module 5: Jacking and Lifting
Outlines procedures for properly jacking, lifting and supporting trucks, tractors and trailers. It will focus on jack and jack stand identification and operation as well as the proper position of each when lifting one, two, or three axles


Module 6: Torque
Defines the relationship between torque and clamping force when installing wheels and rims. This in-depth look at how tightening a fastener creates the force that holds the assemblies to the vehicles will help technicians understand the importance of the RIST procedure (Remove debris, Inspect components, Snug in a star, Torque to spec).


Module 7: Wheel End Safety
Addresses wheel end fires, commercial vehicle inspection, wheel-off prevention, and wheel end maintenance.


Module 8: Hub-Pilot Wheels
Puts the basic principles of the previous two modules to work with hub-pilot wheel removal as well as the inspection and installation guidelines that accompany the RIST procedure.


Module 9: Stud-Pilot Wheels
Focuses on stud-pilot wheel removal as well as the inspection and installation guidelines that accompany the RIST procedures.


Module 10: Demountable Rims
Addresses demountable rim removal as well as the inspection and installation guidelines that accompany the RIST procedures.


Module 11: Single-Piece
Dedicated to single-piece demount, mount and inflation procedures with an increased emphasis on disc wheel inspection, valve stem installation (including torque) and concentric bead seating techniques.


Module 12: Multi-Piece
Covers the basics for demounting, mounting and inflating two-piece and three-piece multi-piece assemblies.

WEBD-2007Full-Stack Web Development
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This course provides an examination of the Ruby programming language and the Model-View-Controller (MVC) application design pattern. Learners will implement an e-commerce system using the Ruby on Rails web-programming framework as a course project. Coverage will also be given to server configuration, application deployment, source control and other contemporary web development topics.

Prerequisites:
WRKS-9145Beyond Hashtags
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This 20-hour course will move you beyond the basics in online marketing. You will learn how to create strong relationships with customers and fans, how to engage your customers without hard selling, and the surprising goal every social media marketer should keep in mind: to drive customers to your website. The course is designed for entrepreneurs, business professionals, and those working in communications.

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