This course will guide students through the techniques and processes involved in writing, speaking, and listening effectively for business. Students will be taught skills for networking, meetings, and working in teams. Students will apply a direct approach to create professional emails and letters. Students will learn strategies for competent information report writing. Students will be taught how to create and deliver a memorable oral presentation. The proper use of business writing rules, grammar, and etiquette will be emphasized throughout the course.
In this course, you will gain learn about all aspects of the supply chain including the variety of roles within the supply chain, the modes of transport and the equipment types associated with those modes, and service requirements that have to be considered when working within the supply chain. In addition, you will learn the industry specific-terminology, discuss a variety of policies and procedures, and learn to interpret a variety of documents including, but not limited to, bills of lading.
Material handling includes all activities dealing with the movement of product within a facility. In this course, you will learn the various tools, equipment and devices used in material handling within the supply chain. You also describe and explain how to unload a variety of transport equipment, use a variety of material handling aids, and describe the processes for securing loads for a variety of transportation modes meeting all necessary requirements.
Documentation and record keeping are integral to the movement of goods within the supply chain. In this course, you will learn to interpret and prepare a variety of warehousing documents including bills of lading, customs documents, purchase orders, work tickets, and maintenance documents. You will learn a variety of computer applications specific to the industry. You will learn the records associated with quality assurance and the importance of client confidentiality within the industry.
A warehousing and distribution specialist has responsibility for a variety of inventory control functions within the supply chain. You will learn the processes and procedures related to inventory control, loss prevention, reverse logistics, and global security protocols. You will explain the procedures for securing products, the facility and vehicles.
In the context of the supply chain, you will learn how to plan, schedule and prioritize incoming and outgoing freight. In this course, you will discuss the variety of shipping and receiving policies and procedures and how they help ensure the smooth movement of goods within the supply chain. You will learn about various shipping and receiving tasks including attaching appropriate protective and security devices, visually and physically inspecting product packaging for damage and selecting the carrier appropriate to the load being shipped.
A safe and secure work environment ensures the safety and security of people and products. You will learn to maintain data security, follow warehouse security plans and respond to emergency protocols while adhering to government regulations and workplace health, environment and safety protocols. You will also learn about the environmental initiatives and trends within the supply chain.
This practicum will provide you with the opportunity to apply the knowledge, skills and judgment learned in the theory-based courses of the program.