Hone your communication skills for use in the project management environment. Develop and expand your written and verbal skills, learn how to make an effective presentation, and how to take part in negotiations. Other topics include listening techniques, interviewing skills and the importance of recognizing cultural and gender differences.
Take an in-depth look at Microsoft Project 2016 for entering, updating, and reporting on project activities, time and people. This course will provide you with a detailed look at tracking, baseline and variance, what-if scenarios, Gantt chart formatting, task linking and organizing, time-tracking, variance, customization, and tracking of project financials. You will explore new concepts such as peak units and task inactivation.
Prepare to write the Project Management Professional (PMP®) or the Certified Associate in Project Management (CAPM®) certification examinations. This course will guide you through the knowledge areas, processes, practices, tools and techniques required to successfully pass the examination. You will take practice exams to learn the exam writing techniques. You will work in mentored study teams.
You will develop a working competency in planning projects, scope management, resource management, cost and duration estimating, activity sequencing, and scheduling. Learn to apply the generally recognized tools and techniques in planning, estimating and scheduling projects and focus those projects on an organization's business.
Study the theory behind, and practical application of, essential change management tools and techniques. Learn to employ strategies to assist you in recognizing, diagnosing, planning, implementing and sustaining organizational change.
Examine current change management issues facing organizations, executives, project teams and work groups, along with strategies to solve them.
Study the fundamental aspects and principles of project management including life cycle, integration, planning, organization and communication. Learn about work breakdown structures, diagramming, cost management and resource allocation. Examine today’s issues affecting project management including risk management, quality, conflict, and team building.
Analyze the strategic application of knowledge and best practices to projects in various organizational settings in the 'real world' of project management, including: planning, organizing, motivating, directing and controlling. Review and discuss cases that reflect broader issues in project management.
Learn how to utilize Agile knowledge, skills, tools and techniques as a Project Manager for software development projects. You will become familiar with the different Agile methodologies, tools and techniques, and create Agile release, iteration, and/or daily plans. You will learn how to manage customer expectations, collaborate, and consistently ensure products are providing business value. Learn how to monitor team performance, problem detection and resolution, conduct lessons learned, and perform continuous improvements for subsequent iterations.
Learn about the many types of contracts: staff, non-disclosure agreements, non-competitive contracts, and non-solicitation of employees. Look at the different options and processes for procuring goods and services and examine the respective benefits of purchasing, leasing and renting. Other topics covered include intellectual property rights, solicitation, source selection, maintenance contracts, fixed price/cost plus, total cost analysis, and contract closure.
In this course, you will apply generally recognized practices of project quality management. You will learn to manage the processes to assure the project meets the needs for which it was undertaken. You will define quality concepts and terminology and describe the processes in quality planning, quality assurance, and quality control. You will describe quality goals including customer satisfaction and capable processes. You will examine project quality management from the perspective of the project manager, project sponsor, and project customer.
In this course you will develop working level competencies to manage risks that may negatively or positively affect your project. Develop skills in identifying risks, qualifying and quantifying risks, risk response planning and risk response control. The course will examine both the psychological and mathematical elements of risk.
Learn how to manage a team for success. Look at the human factor of team building, cover labour relations, and learn to manage people. Discuss ways in which to motivate staff and resolve conflict issues. Examine the team in an organizational context and compare the concepts of power versus authority.
This Micro-Credential will help you develop a basic introductory understanding of art and science of project management and the generally recognized framework, knowledge areas and good practices of project management. You will learn basic concepts about project quality, resources, communications, procurement, and stakeholder knowledge areas and processes. In addition, you will learn how to create a quality checklist, a team building activity, and a project status report. You will also learn how to create a stakeholder matrix
This Micro-Credential is 5 of 5