FULL-TIME | PORTAGE CAMPUS HEAUF-CT Health Unit Clerk

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Overview

  • Four-month certificate program
  • Delivered at five campuses:
    • Notre Dame Campus, Winnipeg
    • Interlake Campus, Selkirk (entry dates vary)
    • Portage Campus, Portage (entry dates vary)
    • Steinbach Campus, Steinbach (entry dates vary)
    • Winkler Campus, Winkler (entry dates vary)
  • Clinical practicum (240 hours)
  • Due to high demand, this program is open to Manitoba residents only. Applications received from non-Manitoba residents for this program will be cancelled and the application fee will not be refunded.

Description


Take this program to acquire the knowledge and skills required to function as part of a health care team.

Learn the roles and responsibilities of a Health Unit Clerk (HUC), including:

  • Maintaining patient and unit records
  • Processing physician orders
  • Processing diagnostic and laboratory orders
  • Managing unit supplies

Immunizations and Testing

  • Review the Health Sciences website under the SharePoint site for the RRC Polytech Healthcare Program Immuzations Questionnaire
Part-time Education

A part-time option is available for this program through the following campuses:

Admission Requirements

Your Academic History
If your academic history includes any of the following, please visit My Education for important information: post-secondary studies at an institution other than Red River College Polytechnic; Modified (M), English as an Additional Language (E), or GED high school courses; or home schooling; international secondary (high school) studies.
The college requires transcripts verifying your complete academic history including any public or private high school, college, university, or technical institute you have attended.

DOCUMENT SUBMISSION

Upload Through Your Future Student Account

  • Scan your document(s) and save the file. Ensure you keep your original documents as the College may request to see them at any time.
  • Go to apply.rrc.ca and log in.
  • Click on your application, then Supplemental Items & Documents.

If you do not have a Future Student Account or require assistance, please contact our Student Service Centre at 204-632-2327.

Internationally Educated Applicants - visit www.rrc.ca/credentials for credential assessment information.

Submission of required documentation indicating proof of completion of admission requirements is due within 15 days of applying unless otherwise noted in the program's admission requirements.
However, if you apply within 6 weeks of the start date of the program, this item is due within 5 days of applying.

Regular Admission Requirements

1. Grade 12
  • Submit proof of graduation from or enrolment in in Grade 12.
  • If you provide proof of enrolment, your official final grades indicating successful completion must be submitted by July 15 for fall enrolment or by the deadline specified in your admission letter.
  • If you completed your education outside of Canada or the United States, do not submit your international academic credentials until requested to do so. See English Language Requirements (ELRs) for more information. . 
and

2. English Language Requirements (ELRs)
  • Have you successfully completed the equivalent of three years of full-time secondary (high school) education in Canada, the United States, or an ELR exempt country where English was the language of instruction. To view a list of ELR exempt countries click here.
  • Approved English language assessments and required levels for this program are:
    • Language Instruction for Newcomers to Canada (LINC) Certificate - exit Canadian Language Benchmark (CLB) levels from an English as a second language (ESL) program: Listening 8, Speaking 8, Reading 8, Writing 7 
      or
    • International English Language Testing System (IELTS - Academic): Listening 6.5, Speaking 7.0, Reading 6.5, Writing 6.0
      or
    • Canadian Test of English for Scholars and Trainees (CanTEST): Listening 4.5,  Speaking 4.5,  Reading 4.5,  Writing 3.5
    • If completing an assessment, we strongly advise you complete it before submitting your application to ensure you meet language requirements and can submit your results within 30 days of applying.
    • Assessment results must be dated within two years of your application date.
    • After confirming you’ve met English language requirements through your assessment results, the College will send you an email requesting submission of your transcripts.
and

3. Applicant Declaration for Check Documents Form
Program Progression Requirements

Program progression requirements are not due within 15 days of applying and should be submitted after you start classes.

Practicum Prerequisites

  1.  Immunization and Testing
  2. Adult Criminal Record/Vulnerable Sector (ACRVS), Adult Abuse Registry (AAR) and Provincial Child Abuse Registry (PCAR) checks conducted no more than six months prior to you attending the clinical practice. You must submit original documents. For further information, see: Police Information Check
  3. Proof of attendance at a Personal Health Information Act (PHIA) information session
  4. A copy of your RRC photo identification
  5. A copy of Basic Life Support (BLS) Provider (formerly BLS for Health Care Providers) - Level C (must be current within one year prior to you attending the practicum). The course must comply with the Heart and Stroke Foundation of Canada guidelines.
  6. Proof of completion in the Non-violent Crisis Intervention ® Training Program (program must be current within one year prior to attending the practicum)
  7. Proof of N95 mask fitting. Fittings will be arranged by the College. You will be responsible for any associated fees




English Language Assessments

English Language AssessmentMinimum Required Levels
L - Listening, S - Speaking, R - Reading, W - WritingLSRW
AEPUCE (Academic English Program of University and College Entrance )
Requirement: Submission of a parchment (certificate) indicating successful completion of the AEPUCE program, including language levels achieved if available.
8887
CAEL and CAEL Online (Canadian Academic English Language)
60706060
CLB (LINC) (Canadian Language Benchmark - Language Instruction for Newcomers to Canada)
Canadian Citizens: LINC programs are not available.
8887
Communication for Health Professions (RRC Pathway)
Canadian Citizens: LINC programs are not available.
8887
Communication for Internationally Educ Health Prof (RRC Pathway)
Canadian Citizens: LINC programs are not available.
8887
Duolingo (Duolingo English Test)

* MINIMUM OVERAL SCORE OF 115 REQUIRED.

There are no minimum required levels for L,S,R,W.

Only Duolingo English Test scores that have been verified through the Duolingo English Test Portal will be accepted.

0*0*0*0*
IELTS - Academic (International English Language Testing System)
Please Note: 3 year expiry date for Nursing Program Applicants
6.57.06.56.0
PTE - Academic Online Assessment (Pearson Test of English)
58655850
Password Skills (An in person English Language Assessment hosted by RRC Polytech)
This in-person, computer-based test is composed of four test modules: reading, writing, listening and speaking. The test takes 3 hours and 5 minutes to complete and is conducted in two parts. The first part assesses reading, listening, and writing, and the second part assesses speaking in a separate room. Password Skills is hosted by the RRC Polytech Testing and Assessment Centre: E440, Manitou a bi Bii Daziigae building, on the fourth floor. If you wish to do Password Skills remotely (not in-person), Password Skills Plus can be taken online. RRC Polytech does not offer Password Skills Plus, but we do accept the results for entry into program.
6.57.06.56.0
Password Skills Plus (Password Skills Plus is an online assessment that can be taken instead of Password Skills. )
6.57.06.56.0
TOEFL-iBT (Test of English as a Foreign Language - internet Based Test)
To meet the needs of students who are unable to take the TOEFL iBT® test at a test center due to public health concerns, ETS is temporarily offering the TOEFL iBT Special Home Edition test in selected areas.
20231921

Locations, Dates and Fees

Next Estimated Term 1 Start Date (subject to change)

Location Start Date Apply Link
Portage La Prairie Campus Jan 27, 2025 Apply Now

Costs (estimates only; subject to change)

Program/Student Fees
Year 1
$6,208.00
Books and Supplies
Year 1
$650.00
Program/Student Fees (International)
Year 1
$9,082.00

Interlake Campus

Next Estimated Term 1 Start Date (subject to change)

Location Start Date Apply Link
Selkirk Jan 27, 2025 Apply Now

Costs (estimates only; subject to change)

Program/Student Fees
Year 1
$6,208.00
Books and Supplies
Year 1
$650.00
Program/Student Fees (International)
Year 1
$9,082.00

Steinbach Campus

Next Estimated Term 1 Start Date (subject to change)

Location Start Date Apply Link
Steinbach Jan 27, 2025 Apply Now
Steinbach Jan 26, 2026 Apply Now

Costs (estimates only; subject to change)

Program/Student Fees
Year 1
$6,208.00
Books and Supplies
Year 1
$650.00
Program/Student Fees (International)
Year 1
$9,082.00

Winkler Campus

Next Estimated Term 1 Start Date (subject to change)

Location Start Date Apply Link
Winkler Campus Jan 27, 2025 Apply Now

Costs (estimates only; subject to change)

Program/Student Fees
Year 1
$6,208.00
Books and Supplies
Year 1
$650.00
Program/Student Fees (International)
Year 1
$9,082.00

Students may apply for financial assistance through the Manitoba Student Aid program. For general information on applying please call 204-945-6321 or 1-800-204-1685, or visit their website at www.manitobastudentaid.ca, which also includes an online application. For detailed information, please visit one of the RRC Polytech Student Service Centres or call 204-632-2327. Applicants requiring financial assistance should complete their student loan applications well in advance of the class start date.

Program Outline

Courses

  • HUC Medical Terminology
  • Introduction to Computers
  • Interpersonal Relationships
  • Health Care Delivery
  • Safety in Health Care Settings
  • HUC - Order Transcription
  • HUC - Diagnostic & Therapeutic Orders
  • Admission-Transfer-Discharge
  • Non-violent Crisis Intervention ®Training Program
  • HUC - Clinical Practicum (See CO-OP/Practicum Information for requirements).

 

Courses and Descriptions

(Click the course name to view the description of the course)
Recognition of Prior Learning (RPL)
In addition to Transfer of Credit from a recognized post secondary institution, other RPL processes are available for RPL courses. Click here for more information. For courses with no RPL, please check www.rrc.ca/rpl for additional contact information.
COMP-1313Introduction to ComputersRPL
More Information

In this course, students will be introduced to software in the Microsoft 365 productivity platform. Students will explore the fundamentals of editing and formatting text in a variety of documents in Word and the essentials of working with data in Excel spreadsheets. Then, students will learn how to work collaboratively using sharing platforms and create slide decks with a presentation program. By the end of this course, students will be prepared to further their skills using specific Microsoft applications.

HEAL-1001Interpersonal Relationships
More Information

Examine the process of communication and develop interpersonal communication skills. Learn how concepts such as basic human needs, the helping relationship, mental health and stress impact interpersonal relationships.  Explore theory and practice related to written communication, job search skills and the use of medical terminology.

HEAL-1013HUC - Diagnostic & Therapeutic Orders
More Information

Designed to provide students with the knowledge and skills required to accurately process diagnostic and therapeutic orders.

Prerequisites:
HEAL-1022HUC - Order Transcription
More Information

Gain knowledge of both generic and trade names of common medications. Students will be required to accurately process medication orders using a variety of administration routes.

Prerequisites:
HEAL-1031HUC - Medical Terminology
More Information

Discover the technical language of medical science. Includes the fundamentals of medical language including word components, definitions, spelling and pronunciation using a systems approach. Basic anatomy and physiology are included to assist in understanding the structure and function of organs and systems in the human body.

HEAL-1134Admission-Transfer-Discharge
More Information

Acquire the knowledge and skills to manage the procedures for the admission, transfer and discharge of patients. Included in the course are preoperative and postoperative orders.

Prerequisites:
HEAL-1831Safety in Health Care Settings
More Information

Discuss principles of medical asepsis, infection control and the prevention of the spread of communicable diseases. Accident and fire prevention, and the role of the health care aid/health unit clerk in an emergency are stressed.

Prerequisites:
HEAL-1845Health Care Delivery
More Information

Cultivate an understanding of the Manitoba health care system. Topics include the roles of individual members of the health care team, multiculturalism, ethical and legal considerations, problem-solving and the organization of workload, and the role of the health care aide in admitting, transferring and discharging patients.

Prerequisites:
HEAL-1845 Health Care Delivery can be taken in conjunction with HEAL-1001, HCAP-1006, HCAP-1132, HEAL-1831 and SEMR-9078
PRAC-1132HUC - Clinical Practice
More Information

Providing students an opportunity to apply theoretical knowledge and skills in the practice environment.

SEMR-9078Nonviolent Crisis Intervention (r) Training Program
More Information

The Nonviolent Crisis Intervention (R) Program is a safe, non-harmful behaviour management system designed to aid human service professionals in the management of disruptive and assaultive people, even during the most violent moments. It has been developed by the Crisis Prevention Institute, a training organization devoted to training staff in the safe management of potentially violent individuals.

CO-OP/Practicum Information

The HUC-Clinical Practice provides you with the opportunity to apply, in the practice setting, the knowledge and skills learned in the theory courses. You are eligible for clinical practice after successfully completing all theory courses.
 
The HUC-Clinical Practice is a minimum of six weeks (full-time) in length. Clinical practice is arranged by the College. Unit assignments and individual shift schedules will be arranged according to the guidelines agreed upon by RRC Polytech and the health care facility. For your practicum placement, you must be available for various shifts, days/evenings/weekends. All practicums are arranged by the College and will take place in Winnipeg.

Practicum Eligibility Requirements
You must submit the following documents a minimum of four weeks prior to the start of the practicum:

1. Immunization and Testing

  • Review the Health Sciences website under the SharePoint site for the RRC Polytech Healthcare Program Immuzations Questionnaire

2. Adult Criminal Record/Vulnerable Sector (ACRVS), Adult Abuse Registry (AAR) and Provincial Child Abuse Registry (PCAR) checks conducted no more than six months prior to you attending the clinical practice. You must submit original documents. For more information, see Criminal Record Checks

3. Proof of attendance at a Personal Health Information Act (PHIA) information session

4. A copy of your RRC Polytech photo identification

5. A copy of Basic Life Support (BLS) Provider (formerly BLS for Health Care Providers) - Level C (must be current within one year prior to you attending the practicum). The course must comply with the Heart and Stroke Foundation of Canada guidelines.

6. Proof of completion in the Non-violent Crisis Intervention ® Training Program (program must be current within one year prior to attending the practicum)

7. Proof of N95 mask fitting. Fittings will be arranged by the College. You will be responsible for any associated fees


If you have any questions or concerns about practicum/entrance requirements, please contact the Clinical Instructor at 204-632-2112.

Computer/Laptop Requirements

Online learning is a critical component of course delivery in all Red River College Polytechnic programs. To ensure each student has the tools they need to achieve their academic goals, all Red River College Polytechnic students require, at minimum:

1.  Off-campus access to a current computer with a webcam

2.  A high speed internet connection

• Recommended minimum speed: 10 mbps for download, 3 mbps for upload
• Slower internet connection speeds may result in audio and video issues. Please keep in mind that if others in your home are using the same internet connection at the same time as you are, you may also experience audio and video issues.
• Please refer to https://www.rrc.ca/future-students/computer-requirements/ for further information on Computer Requirements for Students.


Please note that any anticipated costs are not included in Books and Supplies estimates.

Objectives/Learning Outcomes

Upon successful completion of the program, you should have the skills to:

  • Apply theory based knowledge to the role of the Health Unit Clerk.
  • Recognize, understand and respect the individuality, rights and concerns of clients.
  • Communicate effectively with clients and with health care team members.
  • Participate as a member of the health care team.
  • Demonstrate critical thinking and problem-solving skills.
  • Organize and prioritize your workload.
  • Perform skills and tasks safely and effectively.
  • Follow institutional policies.
  • Demonstrate a commitment to life-long learning and continued professional growth.

Recent Changes

June 1, 2023: COMP-1081 Computers - Intro replaced by COMP-1313 Introduction to Computers

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is a process which documents and compares an individual's prior learning gained from prior education, work and life experiences and personal study to the learning outcomes in College courses/programs. For more information, please visit www.rrc.ca/rpl.

Graduation Requirements

You will not be granted more than 75% of your credit requirements for graduation through transfer of credit.

You must obtain a minimum grade of 70% in each course (exception is HUC-Medical Terminology where a grade of 75% is required) to be successful in this program.

When you have successfully completed all the required courses in this program, be sure to apply for your certificate. For complete details and forms, see rrc.ca/convocation.

Questions about graduation? Please call 204-694-1789 or 1-866-242-7073 for assistance.

Academic Advising Service
Our academic advising service can provide information about our full-time programs, explain program admission requirements, and help you select the right program to meet your career and academic goals. We can also connect you with helpful people, resources, and supports.
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Red River College Polytechnic endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.