PART-TIME | WINNIPEG LOCATIONS HEASP-CT Health Services Leadership and Management

Courses and Descriptions

Courses and Descriptions

(Click the course name to view the description of the course)
Recognition of Prior Learning (RPL)
In addition to Transfer of Credit from a recognized post secondary institution, other RPL processes are available for RPL courses. Click here for more information. For courses with no RPL, please check www.rrc.ca/rpl for additional contact information.
HEAL-1070HSLM - Canadian Health Care
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In this course you will explore the history of the Canadian health care delivery system, its funding model, the principles of Medicare, and applicable legislation.  You will examine the determinants of health, drivers of change, and the roles and responsibilities of the various professions and service delivery systems.

HEAL-1071HSLM - Human Resource Management
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This course provides an overview of the role of human resource management in achieving organizational strategic objectives. You will explore integrated, goal orientated, human resource management functions in the context of multiple factors (competitive, social, legal and organizational). 

HEAL-1072HSLM - Organizational Behaviour
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In this course, you will examine and apply concepts of organizational behavior and learn how they impact on organizational effectiveness.  You will explore how to strengthen employee motivation, group dynamics, leadership and team building. Change management in complex health care environments will be discussed.

HEAL-1073HSLM - Health Services Finance
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In this course, you will be introduced to the major concepts involved in health services finance.  You will explore the structure of health care funding, the principles of budgeting, monitoring, variance analysis and financial benchmarking.  The realities of resource allocation in the age of “doing more with less” will be discussed.

HEAL-1074HSLM - Customer Service Excellence
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In this course, you will study the application of conceptual models in supporting customer service excellence. You will explore the roles of personal and professional standards for honesty, values and ethics in health services. Strategies for investigating and defining problems will be examined from a variety of stakeholder perspectives.

HEAL-1075HSLM - Issues and Trends
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This course will explore current issues and trends affecting the future direction, sustainability, and enhancement of the health service delivery system.

HEAL-1076HSLM - Management Concepts
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In this course, you will acquire the skills to develop strategy and manage people systems and processes within health care organizations. You will examine the role of managers in ethics, organizational change, safety and risk management.

HEAL-1077HSLM - Leadership Concepts
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In this course, you will explore leadership concepts and their application to health services delivery. The LEADS Health Leadership Capabilities Framework and the Canadian College of Health Leader’s Leadership Competencies will be examined. You will discuss practices of exemplary leadership drawn from your readings.

HEAL-1078HSLM - Decision Management
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In this course, you will examine models for effective managerial decision-making. The implications of culture, change, ethics and legislation on decision-making will be discussed.  Barriers to individual and group growth and dynamics will be explored.  You will apply your learning in developing innovative strategies to solve problems to improve efficiency, performance and quality of care in health services.

HEAL-1079HSLM - Quality Strategies
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This course addresses the theory and application of quality performance within health care services.  You will explore how performance and total quality management are embedded into business management and operational planning.  Emphasis is placed on establishing and maintaining organizational quality improvement strategies.

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Red River College endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.