PART-TIME | WINNIPEG LOCATIONS HEASP-CT Health Services Leadership and Management

Courses and Descriptions

HEAL-1074HSLM - Customer Service Excellence

In this course, you will study the application of conceptual models in supporting customer service excellence. You will explore the roles of personal and professional standards for honesty, values and ethics in health services. Strategies for investigating and defining problems will be examined from a variety of stakeholder perspectives.

Class Availability

Beginning September 1, 2018: students enrolling in Online Education courses will be required to purchase textbooks and materials at participating Campus stores or online. To review booklists and purchase textbooks, please visit bookstore.rrc.ca.

Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.

Course Dates and Fees

2020 Fall Term - Distance Education
HEAL-1074 HSLM - Customer Service Excellence
Location: Online
DatesDeliveryInstructorSectionCostActions
Nov 04, 20 - Dec 09, 20M. Reimer207680$305
Location: Online
Dates
Nov 04, 20 - Dec 09, 20
Delivery
Instructor
M. Reimer
Section
207680
Cost
$305
Page produced on 2020-09-25 07:17:50
Red River College endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.