An entry level course at the new employee requiring an introduction and orientation to the field of Developmental Services. New employees require basic skills training, and information to do their job safely and effectively. Areas to be addressed would include but not be restricted to: communication; planning and programming; health and safety issues; documentation; and a variety of areas viewed as essential by employers. They will recognize the value in providing services that are value based, respectful of individuals and their rights, and consistent with the new Vulnerable Persons Legislation in Manitoba. They also need basic knowledge in understanding the overall service delivery system and the role they will play in the organization they will be employed in.
Learn how to manage the work of others and supervise staff effectively in human service settings. The course covers leadership, teamwork, the role of the supervisor, effective communication, problem employee behaviour, and correction and reinforcement. Students will gain competency in the effective review of employee behaviour, and follow-up in the appraisal process, and will understand the negative outcomes of conflict-avoidance.