Upon successful completion of the program, you should be able to:
- Provide solutions, assessments and validation to a broad range of computer hardware and network situations by eliciting, planning and analyzing user’s requirements.
- Select, use and recommend computer server and network technologies appropriate to the task.
- Investigate, manage, research and communicate the information necessary to provide solutions to network, operating system and hardware related problems.
- Work effectively individually and as a member of team demonstrating time management, organizational and interpersonal skills.
- Demonstrate effective use of written, verbal, and non-verbal communication, employing relevant knowledge, skills, and judgment in a business setting.
- Demonstrate a commitment to professionalism by maintaining high standards of practice, making ethical/legal judgments and decisions, and sustaining professional standing through a commitment to life-long learning.
- Demonstrate organizational skills.
- Respond to conflict professionally.
- Apply basic adult learning and assessment principles in the design, development and presentation of training and information to be inclusive of a diverse workplace.
