Objectives/Learning Outcomes

Upon successful completion of the program, you should have the skills to:

  • Provide solutions, assessments and validation to a broad range of situations by eliciting, planning, monitoring and analyzing enterprise requirements.
  • Work as a professional maintaining high standards of practice, making ethical/legal judgments and decisions, and sustaining professional standing through a commitment to life-long learning.
  • Demonstrate effective use of written, verbal, and non-verbal communication, employing relevant knowledge, skills, and judgment in a business setting.
  • Document, manage, research and communicate business requirements from the initial stakeholder meeting, to the final solution assessment and validation phase.
  • Demonstrate organization skills, prepare written and oral presentations, interview clients, facilitate meetings, and respond to conflict professionally.
  • Perform a variety of quality control procedures including gap analysis, problem analysis, needs assessment, cost benefit analysis, business test plans and test cases.
  • Collect, manage, and interpret data to identify trends and issues in the workplace to create, and develop levels of measure.
  • Design, develop, implement, and maintain levels of measurement, accurate statistics, requirements lists and constraint documents.
  • Apply basic adult learning and assessment principles in the design, development, and presentation of training and information for differing levels within the workplace.
  • Demonstrate employability skills and a commitment to professionalism.
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