Gain the skills needed to be a successful Business Analyst in today's workplace. Improve your abilities in oral and written communication, research techniques, business process improvement, problem-solving, supervision and team-building, and understanding of organizational structures.
Refine your communication style with an introduction to Business Analyst writing. Become familiar with how to compose business case documents, user documentation, reports, formal requests, and e-mails. Hone your skills in managing and planning meetings. Learn to design and deliver powerful presentations. Develop effective negotiation skills to strengthen your ideas.
Learn how to utilize Agile concepts as a business analyst for software development projects. You will become familiar with the different Agile methodologies, tools and techniques, compose Agile documentation deliverables, and create Agile release, iteration, and/or daily plans. You will learn how to manage customer expectations, collaborate, and consistently ensure products are providing business value. And, you will learn how to monitor team performance, conduct lessons learned, and perform continuous improvements for subsequent iterations.
Gain the skills to develop and document effective business requirements in the workplace. Enhance your ability to interview clients, improve business processes, problem-solve, work as part of a team, and lead effective meetings.
Use the skills and techniques to analyze business case problems and develop effective recommendations and solutions. Discover how to identify business needs, define business requirements, create specifications, conduct appropriate research and tests, and conduct business case analysis.
This course looks at the quantitative research method. The learning outcomes of this course include providing hand-on experience in developing, implementing, and concluding a quantitative research project; clarifying ideas and developing hypotheses; constructing valid and reliable measures for surveys; developing sampling strategies, learning about basis statistical methods, and interpreting the data and writing conclusions about the initial research questions or hypotheses.
Students will develop an in-depth understanding of the fundamental roles and responsibilities of the product owner in IT development. Students will learn to identify the strategies, tools, and techniques that product owners use to maximize value and support the delivery of successful products to their customers. Students will effectively communicate the business strategy, product vision, and goals while examining how to manage the relationships of key stakeholders in product development.
Acquire a solid understanding of the theory behind process redesign and give the learner a framework methodology that will enable the learner to undertake redesign projects to dramatically improve the performance of business processes. The course covers the entire process of reengineering from conception of a project, to documentation of the "as is" process, through redesign and implementation. Change management and how to overcome resistance to new business processes is also covered.
This course presents Systems Testing with a particular focus on knowledge required by the Business Analyst relating to the management of Information Systems.
This course presents a methodology based on structured analysis and design. The Systems Development Life Cycle adopted for purposes of this course is defined as: Systems Planning, Systems Analysis, Systems Design, Systems Implementation, Systems Operation and Support. You will learn about project management concepts and work through case studies that will introduce all phases of systems development. You will learn how to translate business requirements into information systems.
Acquire the knowledge necessary to identify management functions and set out major principles, problems and objectives. Know the meaning of decision-making and learn how to stress the use of creative thinking in management. Discuss the fundamentals of organization and departmentalization, and learn the value of motivating people in management positions through communications, leadership and supervision. Study the methods used to control budgets, costs, quality, production and sales.
Study the theory behind, and practical application of, essential change management tools and techniques. Learn to employ strategies to assist you in recognizing, diagnosing, planning, implementing and sustaining organizational change.
Examine current change management issues facing organizations, executives, project teams and work groups, along with strategies to solve them.
Study the fundamental aspects and principles of project management including life cycle, integration, planning, organization and communication. Learn about work breakdown structures, diagramming, cost management and resource allocation. Examine today’s issues affecting project management including risk management, quality, conflict, and team building.