If you like technology and you are looking for an exciting career where you continuously learn new technologies, IT Operations may be the program for you. You need to be up for the challenge of problem solving and troubleshooting related to technology. Customer service is important for success in IT operations jobs, so you need to enjoy working with people. You will learn to provide excellent customer experiences to the business people who use technologies that you support.
You need fundamental computer skills such as keyboarding, managing files and folders, and using an internet browser. This program is suitable for people who have no prior related work experience or post-secondary education.
