Back to rrc.ca
Overview Admission Requirements English Language Assessments Who Should Enrol? Locations, Dates and Fees Courses and Descriptions Computer/Laptop Requirements Recognition of Prior Learning Awards and Scholarships Graduation Requirements Printer Friendly Version

HOW TO APPLY   APPLY TODAY

FULL-TIME | WINNIPEG LOCATIONS ITOPF-DP IT Operations

Courses and Descriptions


Apply Now

How to Apply

Printer-Friendly
Overview Admission Requirements English Language Assessments Who Should Enrol? Locations, Dates and Fees Courses and Descriptions Computer/Laptop Requirements Recognition of Prior Learning Awards and Scholarships Graduation Requirements

COMP-3016IT Service Delivery

Organizations have various methods of delivering IT services to internal and external customers. This course covers models such as DevOps (Development/Operations), agile service delivery, SecOps (Security/Operations), and SIAM (Service Integration and Management). Students will learn project management basics including agile and waterfall methodologies, gather requirements from customers, and provide requirements to a project team. Students will use innovation best practices to create a service solution improvement.

Prerequisites

Page produced on 2024-11-21 12:44:11
Red River College Polytechnic endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.