* In-person hybrid programs are delivered primarily in person, with some components delivered online. Online hybrid programs are delivered primarily online, with some components delivered in person.
Description
This program focuses on the administrative and technical skills needed to meet the demands of the current and emerging office environment. The program provides both the theory and practice for you to succeed in an entry-level administrative position.
After successful completion of the program you will be knowledgeable in business office software, administrative procedures, communication, teamwork, and problem-solving.
Admission Requirements
Your Academic History
If your academic history includes any of the following, please visit My Education for important information: post-secondary studies at an institution other than Red River College Polytechnic; Modified (M), English as an Additional Language (E), or GED high school courses; or home schooling; international secondary (high school) studies.
The college requires transcripts verifying your complete academic history including any public or private high school, college, university, or technical institute you have attended.
DOCUMENT SUBMISSION
Upload Through Your Future Student Account
Scan your document(s) and save the file. Ensure you keep your original documents as the College may request to see them at any time.
Click on your application, then Supplemental Items & Documents.
If you do not have a Future Student Account or require assistance, please contact our Student Service Centre at 204-632-2327.
Internationally Educated Applicants - visit www.rrc.ca/credentials for credential assessment information.
Submission of required documentation indicating proof of completion of admission requirements is due within 15 days of applying unless otherwise noted in the program's admission requirements.
Regular Admission Requirements
Grade 12
Submit proof of successful completion of or enrolment in Grade 12, including one credit in each of the following:
Grade 12 English (40S)
Grade 12 Math (40S)
If you provide proof of enrolment, your official final grades indicating successful completion must be submitted by July 15 for fall enrolment or by the deadline specified in your admission letter.
If you completed your education outside of Canada or the United States, do not submit your international academic credentials until requested to do so. See Regular Admission Requirement 2 for more information. and
English Language Requirements (ELRs)
Have you successfully completed the equivalent of three years of full-time secondary (high school) education in Canada, the United States, or an ELR exempt country where English was the language of instruction? To view a list of ELR exempt countries click here.
If yes, you appear to meet English language requirements. Submit your transcripts within 15 days of applying for verification purposes. or
If no, you are required to submit proof of meeting an English language requirements option. If you choose to complete an English language assessment, review this program's approved assessments and required levels For information click here. or
If you completed all of your education in Canada, the United States, or an ELR exempt country in English but did not complete three years of high school, submit your transcripts within 15 days of applying for review.
If you apply within six weeks of the start date of the program, this item is due within 5 days of applying.
Approved English language assessments and required levels for this program are:
Language Instruction for Newcomers to Canada (LINC) Certificate - exit Canadian Language Benchmark (CLB) levels from an English as a second language (ESL) program: Listening 8, Speaking 8, Reading 8, Writing 8 or
International English Language Testing System (IELTS - Academic): Listening 6.5, Speaking 6.5, Reading 6.5, Writing 6.5 or
If completing an assessment, we strongly advise you complete it before submitting your application to ensure you meet language requirements and can submit your results within 30 days of applying.
Assessment results must be dated within two years of your application date.
After confirming you’ve met English language requirements through your assessment results, the College will send you an e-mail requesting submission of your transcripts.
Mature Student Admission Requirements If you are 19 years of age or older and have been out of high school for a minimum of one year at time of application, and you do not meet the regular admission requirements, you may apply under the Mature Student admission requirements.
Academic Requirement
High school graduation is not required, but you must have successfully completed or be enrolled in:
one credit in each of the following courses:
Grade 12 English (40S)
Grade 12 Math (40S)
If you provide proof of enrolment, your official final grades indicating successful completion must be submitted by July 15 for fall enrolment or by the deadline specified in your admission letter.
If you completed your education outside of Canada or the United States, do not submit your international academic credentials until requested to do so. See Regular Admission Requirement 2 for more information.
or
Introduction to Business Program
and
Meet Regular Admission Requirement 2
English Language Assessments
The College reserves the right to modify this information without notice or prejudice.
ASSESSMENT RESULTS MUST BE DATED NO MORE THAN TWO YEARS PRIOR TO YOUR APPLICATION DATE!
Approved English Language Assessments
English Language Assessment
Minimum Scores for Certificates, Diplomas and Advanced Diplomas, and Post Graduate Certificates, Post-graduate Diplomas
Minimum Scores for Bachelor Degrees and Creative Communication (excluding Nursing)
Minimum Scores for Applicable Health Related Programs***
CAEL Online or In-Person
Overall band score of 60
Overall band score of 70 and Writing of 60
Overall band score of 70 and Writing of 60††
IELTS Academic Level
Overall 6.0 and No band below 5.5
Overall 6.5 and No band below 6.0
Overall 7.0 and No band below 6.5
Password Skills
Overall 6.0 and No band below 5.5
Overall 6.5 and No band below 6.0
Overall 7.0 and No band below 6.5††
LINC Certificate
7
8
Successful completion of Communication for Health Care Professions††
Duolingo Language Test†
115 and above+ with a min. of 95 in each section
125 and above with a min. of 100 in each section
N/A††
New English for Academic and Professional Purposes
Successful completion of the program 5 (min 70%)
Successful completion of the program 5 (min 70%)
N/A††
PTE
54 overall Min 50 in each skill
60 overall Min 55 in each skill band
N/A††
TOEFL-ibt Academic Level
80 (20L, 20S, 19R, 21W)
90 (22L, 22S, 22R, 24W)
98 (24L, 23S, 24R, 27W)
Academic English Program for University and College Entrance Program (AEPUCE)
Successful Completion
Successful Completion
N/A††
CELBAN
N/A
N/A
8, 8, 8, 7††
†The Duolingo Language Test will no longer be an approved English proficiency test for applications to the Bachelor of Nursing and Allied Health Programs
††These English Language Assessments will not be accepted by Medical Laboratory Sciences
***Applicable Health Related Programs:
Diagnostic Cardiac Sonography – Echocardiography
Diagnostic Medical Sonography – Ultrasound
Health Information Management
Medical Device Reprocessing Technician
Medical Laboratory Sciences Only accepts the following English language proficiency tests:
Test of English as a Foreign Language (TOEFL)
TOEFL iBT
International English Language Testing System (IELTS)
IELTS – AC
Canadian Test of English for Scholars and Trainees (CanTEST)
Medical Radiologic Technology
MRI and Spectroscopy
Nurse Prescriber Reproductive Health/STBBI
Nurse Prescriber Travel Health
Nurse Re-Entry
Nursing
Nursing – Licensed Practical Nurse to BN Pathway
Occupational Health and Safety
Paramedicine – Advanced Care
Paramedicine – Primary Care Paramedic
Who Should Enrol?
Administrative assistants perform a variety of administrative and clerical duties. Take this program if you enjoy planning, organizing, using computers and other office equipment, and working with people in an office environment.
Locations, Dates and Fees
Next Estimated Term 1 Start Date (subject to change)
3Includes an estimated average amount of $800 for a laptop
Students may apply for financial assistance through the Manitoba Student Aid program.
For general information on applying please call 204-945-6321 or 1-800-204-1685,
or visit their website at www.manitobastudentaid.ca,
which also includes an online application. For detailed information, please visit
one of the RRC Polytech Student Service Centres
or call 204-632-2327. Applicants requiring financial assistance should complete their student loan
applications well in advance of the class start date.
Program Outline
To earn a certificate, you must successfully complete the following 9 courses and a four-week practicum.
Courses:
Administrative Procedures
Basic Business Communications
Basic Mathematics
Bookkeeping & Accounting for Small Business
Business Computing
Customer Service
Event Planning
Office Professionalism
Simply Accounting (PC)
Practicum
Courses and Descriptions
(Click the course name to view the description of the course)
In addition to Transfer of Credit from a recognized post secondary institution,
other RPL processes are available for RPL courses.
Click here for more information.
For courses with no RPL, please check www.rrc.ca/rpl for additional contact information.
By using Sage 50 software, you will develop an understanding on how to enter business transactions into the general ledger, prepare and adjust entries, and print out financial statements. Sage 50 is used for accounts receivable, accounts payable, payroll, and inventory.
Study the practical side of bookkeeping and accounting, and learn to identify basic internal control procedures. Become familiar with the recording process, ledgers and trial balance, financial statements and closing entries, cash and how to control it, accounts receivable, inventory and salaries.
This course develops knowledge and skills necessary to deliver outstanding customer service. Students will develop skills related to listening, empathy, customer motivation and diversity, communication, and conflict resolution. Since customer service consists primarily of interaction with others in various situations, students will enhance their interpersonal communication skills.
This course focuses on professional role expectations in the workplace. These skills are considered to be essential requirements for today’s workforce. Employees need skills training to be adaptable and capable of meeting the challenges of change in today’s economy, advances in technology, and changes in the way that work is organized. Students are taught presentation, teamwork, communication, goal setting, and other employable skills. Students will develop knowledge and skills related to interpersonal image, conflict management, confidentiality, accountability, job search, interviews, and interpersonal communication.
This course develops knowledge and skills for students who will be responsible for planning or coordinating events, meetings, or conferences in office environments in the corporate, private, government, and non-profit sectors. Students will learn the process and logistics to create and stage successful events.
Develop the basic principles of business writing and discuss topics such as: standard business formats, the ability to write clear, readable letters and memos. It also reviews correct grammar and usage and how to improve effectiveness as a speaker.
Business Computing is a hands-on course in which students develop skills in the use of current Microsoft productivity software. Topics include introductory and intermediate skills in Microsoft Windows, Word, Excel, and PowerPoint as well as the integration of these applications.
Review basic arithmetic and algebra expressions, including but not limited to order of operations, application ratio, proportion, and percent to business problems, such as commissions and fees. Become familiar with calculating taxes, simple interest, discounts and converting partial hours into minutes to calculate cost to clients.
This program integrates classroom theory with related on-the-job training in the form of a practicum.
The practicum component is assessed on a pass/fail basis.
Practicum placements are determined by the College. Placements are available on a limited and fluctuating basis. There may be a waiting period for practicum registrations and placements.
To be eligible to participate in a practicum, you must:
Successfully complete all theory courses.
Write a resume/letter of introduction, to be approved by the practicum instructor and to be presented to the immediate supervisor at the first practicum session.
Computer/Laptop Requirements
The use of laptop computers is an integral part of the program. It will enhance your learning and competitiveness in the job market. You are encouraged to bring your own laptop. The minimum laptop requirements are as follows:
Processor operating at 1.0 GHz or higher (2.0 GHz recommended)
512 MB of RAM (1 GB recommended)
2 GB hard disk space (additional 1 GB needed for installation)
Internet Explorer 11.0 or later
Microsoft® supported version of Windows®: Windows 7, Windows 8 or Windows 10 (with the latest updates from Microsoft)
256-colour or higher SVGA monitor, minimum resolution of 1024 x 768
Forms that can be sent via email require MAPI-compliant email client, Internet connection, email service, and word processor
Word and Excel integration 64-bit versions of Microsoft Word and Microsoft Excel 2013 or 2016
Outlook synchronization requires 64-bit versions of Microsoft Outlook® 2013 or 2016 (Premium and higher)
After successfully completing the program, you should be able to:
Demonstrate professionalism
Communicate effectively
Solve problems in a timely fashion
Demonstrate effective organizational and resource management skills
Provide excellent customer service
Demonstrate computer skills
Perform a variety of office procedures
Operate a variety of current office equipment
Stage events
Manage records
Demonstrate accurate and thorough basic accounting skills
Recent Changes
Changes as of April 1, 2018:
- Basic Mathematics MATH-1069 replaces MATH-1039 (Basic Business Mathematics)
- Keyboarding, BUSA-1080, is no longer required for students who started the program as of April 1, 2018.
- Practicum is now extended from 3 to 4 weeks.
Note:
Students enrolled prior to April 1, 2018, must complete Keyboarding to meet the graduation requirements. Both MATH-1039 or MATH-1069 are accepted as credits.
Recognition of Prior Learning
The following are the RPL opportunities available in this program:
You must complete your program within four years from the start of the first course in the program, unless otherwise stated in the program outline
A program GPA of 2.0 (60%) is required to graduate. The practicum is evaluated on a pass/fail basis.
You will not be granted more than 75 percent of credit requirements for graduation through prior learning assessment and recognition.
When you have completed all the required courses in this program, be sure to apply for your certificate. When you receive your certificate, you will be invited to participate in one of the College's semi-annual graduation ceremonies. For complete details on applying to graduate and convocation, see rrc.ca/convocation.
Questions about graduation? Please call the School of Continuing Education at 204-694-1789 or toll-free at 1-866-242-7073, or one of the regional campuses.
Graduation with Honours If you obtain a grade point average (GPA) of 3.8 or better for the program you will graduate with honours. If you fail any course in the program, you will not be eligible for this honours designation.
Employment Potential
Graduates have found positions as administrative assistants or office clerks in businesses, private and public corporations, and government departments.
In Manitoba, annual salaries for this job range from $29,744 to $66,290 (average: $46,800). Wage data taken from jobbank.gc.ca.
Academic Advising Service
Our academic advising service can provide information about our full-time programs, explain program admission requirements, and help you select the right program to meet your career and academic goals. We can also connect you with helpful people, resources, and supports.
You will need to refer to this code for registration purposes.
Online Registration is not available for this course. Please contact your local registration office or click link below for other registration options.
Please note: Students can only be added to the wait list for one section of a course.
You will be contacted by Red River College Polytechnic via email as soon as a spot becomes available.
Waitlist Request for Section #
Red River College Polytechnic endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.