* In-person hybrid programs are delivered primarily in person, with some components delivered online. Online hybrid programs are delivered primarily online, with some components delivered in person.
Description
This program focuses on the administrative and technical skills needed to meet the demands of the current and emerging office environment. The program provides both the theory and practice for you to succeed in an entry-level administrative position.
After successful completion of the program you will be knowledgeable in business office software, administrative procedures, communication, teamwork, and problem-solving.
DOCUMENT SUBMISSION
Upload Through Your Future Student Account
If you do not have a Future Student Account or require assistance, please contact our Student Service Centre at 204-632-2327.
Internationally Educated Applicants - visit www.rrc.ca/credentials for credential assessment information.
Regular Admission Requirements
Mature Student Admission Requirements
If you are 19 years of age or older and have been out of high school for a minimum of one year at time of application, and you do not meet the regular admission requirements, you may apply under the Mature Student admission requirements.
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| English Language Assessment | Minimum Scores for Certificates, Diplomas and Advanced Diplomas, and Post Graduate Certificates, Post-graduate Diplomas | Minimum Scores for Bachelor Degrees and Creative Communication |
|---|---|---|
| CAEL Online or In-Person | Overall band score of 60 | Overall band score of 70 and Writing of 60 |
| IELTS Academic Level | Overall 6.0 and No band below 5.5 | Overall 6.5 and No band below 6.0 |
| Password Skills | Overall 6.0 and No band below 5.5 | Overall 6.5 and No band below 6.0 |
| LINC Certificate | 7 | 8 |
| Duolingo Language Test | 115 and above+ with a min. of 95 in each section | 125 and above with a min. of 100 in each section |
| New English for Academic and Professional Purposes | Successful completion of the program 5 (min 70%) | Successful completion of the program 5 (min 70%) |
| PTE | 54 overall Min 50 in each skill |
60 overall Min 55 in each skill band |
| TOEFL-ibt Academic Level | 80 (20L, 20S, 19R, 21W) |
90 (22L, 22S, 22R, 24W) |
| Academic English Program for University and College Entrance Program (AEPUCE) | Successful Completion | Successful Completion |
| CELBAN | N/A | N/A |
| Location | Start Date | Apply Link |
|---|---|---|
| Notre Dame Campus | Aug 25, 2025 | Apply Now |
| Location | Start Date | Apply Link |
|---|---|---|
| Selkirk | Jan 05, 2026 | Apply Now |
| Location | Start Date | Apply Link |
|---|---|---|
| Portage La Prairie Campus | Jan 05, 2026 | Apply Now |
| Location | Start Date | Apply Link |
|---|---|---|
| Steinbach | Jan 05, 2026 | Apply Now |
| Location | Start Date | Apply Link |
|---|---|---|
| Winkler Campus | Jan 05, 2026 | Apply Now |
Students may apply for financial assistance through the Manitoba Student Aid program. For general information on applying please call 204-945-6321 or 1-800-204-1685, or visit their website at www.manitobastudentaid.ca, which also includes an online application. For detailed information, please visit one of the RRC Polytech Student Service Centres or call 204-632-2327. Applicants requiring financial assistance should complete their student loan applications well in advance of the class start date.
To earn a certificate, you must successfully complete the following 9 courses and a four-week practicum.
Courses:
By using Sage 50 software, you will develop an understanding on how to enter business transactions into the general ledger, prepare and adjust entries, and print out financial statements. Sage 50 is used for accounts receivable, accounts payable, payroll, and inventory.
Study the practical side of bookkeeping and accounting, and learn to identify basic internal control procedures. Become familiar with the recording process, ledgers and trial balance, financial statements and closing entries, cash and how to control it, accounts receivable, inventory and salaries.
This course develops knowledge and skills necessary to deliver outstanding customer service. Students will develop skills related to listening, empathy, customer motivation and diversity, communication, and conflict resolution. Since customer service consists primarily of interaction with others in various situations, students will enhance their interpersonal communication skills.
This course focuses on professional role expectations in the workplace. These skills are considered to be essential requirements for today’s workforce. Employees need skills training to be adaptable and capable of meeting the challenges of change in today’s economy, advances in technology, and changes in the way that work is organized. Students are taught presentation, teamwork, communication, goal setting, and other employable skills. Students will develop knowledge and skills related to interpersonal image, conflict management, confidentiality, accountability, job search, interviews, and interpersonal communication.
This course develops knowledge and skills for students who will be responsible for planning or coordinating events, meetings, or conferences in office environments in the corporate, private, government, and non-profit sectors. Students will learn the process and logistics to create and stage successful events.
Students will develop organizational skills, manage office procedures and records effectively, and operate a variety of office equipment.
Develop the basic principles of business writing and discuss topics such as: standard business formats, the ability to write clear, readable letters and memos. It also reviews correct grammar and usage and how to improve effectiveness as a speaker.
Business Computing is a hands-on course in which students develop skills in the use of current Microsoft productivity software. Topics include introductory and intermediate skills in Microsoft Windows, Word, Excel, and PowerPoint as well as the integration of these applications.
Review basic arithmetic and algebra expressions, including but not limited to order of operations, application ratio, proportion, and percent to business problems, such as commissions and fees. Become familiar with calculating taxes, simple interest, discounts and converting partial hours into minutes to calculate cost to clients.
This course is designed to provide an opportunity for students in the program to apply classroom business training skills in a practical setting.
This program integrates classroom theory with related on-the-job training in the form of a practicum.
The practicum component is assessed on a pass/fail basis.
Practicum placements are determined by the College. Placements are available on a limited and fluctuating basis. There may be a waiting period for practicum registrations and placements.
To be eligible to participate in a practicum, you must:
Please refer to https://www.rrc.ca/future-students/computer-requirements/ for further information on Computer Requirements for Students.
After successfully completing the program, you should be able to:
You must complete your program within four years from the start of the first course in the program, unless otherwise stated in the program outline
A program GPA of 2.0 (60%) is required to graduate. The practicum is evaluated on a pass/fail basis.
You will not be granted more than 75 percent of credit requirements for graduation through prior learning assessment and recognition.
When you have completed all the required courses in this program, be sure to apply for your certificate. When you receive your certificate, you will be invited to participate in one of the College's semi-annual graduation ceremonies. For complete details on applying to graduate and convocation, see rrc.ca/convocation.
Questions about graduation? Please call the School of Continuing Education at 204-694-1789 or toll-free at 1-866-242-7073, or one of the regional campuses.
Graduation with Honours
If you obtain a grade point average (GPA) of 3.8 or better for the program you will graduate with honours. If you fail any course in the program, you will not be eligible for this honours designation.
Graduates have found positions as administrative assistants or office clerks in businesses, private and public corporations, and government departments.
In Manitoba, annual salaries for this job range from $29,744 to $66,290 (average: $46,800). Wage data taken from jobbank.gc.ca.