Learning Outcomes
1. Describe history and trends in the insurance industry
2. Explain the regulatory oversight for general insurance including government supervision
3. Use industry terminology
4. Explain the process of ratemaking, underwriting and rating
5. Describe the different types of insurers
6. Describe how insurance is distributed and the role of insurance intermediaries
7. Explain how the Law and the Canadian judicial system affect insurance
8. Explain the purpose and importance of insurance documents and processes
9. Explain the purpose and importance of insurable interest, indemnity and utmost good faith
10. Explain the role of adjusters and the claims process
11. Discuss the need for reinsurance and how it is affected.