FULL-TIME | WINNIPEG LOCATIONS NETSF-CT Network Services Technician

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Overview

  • One-year certificate
  • September entry date
  • Exchange District Campus (formerly Princess Street Campus), Winnipeg
  • Credit transfer opportunities:
    • High school credits
  • International applicants please visit Academic Program, Dates and Fees for a listing of programs for international students, current availability and online application instructions

Description
The Network and Services Technician program is for individuals who wish to enter the Information Technology profession. No Information Technology pre-knowledge is required.

The Network and Services Technician program is an 8-month program that provides the student with a general knowledge base that can be applied in both the SOHO networking environment as well as targeting a junior position in a larger corporate IT department. The focus is to provide the graduate with a broad based basic competency in a number of key areas.

The successful graduate has a basic to intermediate understanding of a number of IT areas.

These include:

  • Client Operating Systems: MS Windows, Linux
  • Server Operating Systems: MS Windows, Linux
  • Network Equipment Infrastructure: Cisco CCNA training
  • Network Cable Plant Infrastructure: BICSI inspired instruction
  • Wireless Communication: Cisco AP's
  • VoIP: Cisco Communication Manager Express
  • PC Hardware Support: A+ Hardware and Software

Admission Requirements

If your academic history includes any of the following, please visit me.rrc.mb.ca/Catalogue/Information/MyEducation for important information: post-secondary studies at an institution other than Red River College; Modified (M), English as an Additional Language (E), or GED high school courses; or home schooling.

Program starting in January 2021 or later - submission of required documentation is due within 30 days of applying unless otherwise noted in the program's admission requirements. English language assessments, if applicable, are due within 30 days of applying. However, due to COVID-19 related closures, proof of successful completion of the following items is due 90 days after the service provider re-opens:

  • Academic Communication Assessment (ACA), Aircraft Maintenance Engineer Readiness Assessment (AMERA), employment confirmation form, first aid course, physical fitness assessment, reading skills assessment (Degree of Reading Power - DRP), reference letters, student clinical practice form, and volunteer or employment/work experience forms

In-person submission of documents is currently not available, but the following options are available:

Upload Through Your Future Student Account (preferred method)

  • Scan your document(s) and save the file. Maximum upload size is 5 MB.
  • Go to www.rrc.ca/apply and log in.
  • Click on your application, then Supplemental Items & Documents.
  • Find the applicable Supplemental Item - click on Browse.
  • Find the file you saved and double click on it.
  • Click on Upload. You can upload more than one document to the same Supplemental Item.
  • Status should read 'Received'.

Phone
If you do not have a Future Student Account or require assistance, please contact our Student Service Centre at 204-632-2327.

Mail
Student Service Centre
Red River College
D101–2055 Notre Dame Ave.
Winnipeg, MB R3H 0J9

E-mail: register@rrc.ca

Fax: 204-697-0584

Internationally Educated Applicants - visit www.rrc.ca/credentials for credential assessment information.

Proof of completion of admission requirements is due within 30 days of applying unless otherwise noted in the program's admission requirements.

However, if you apply within 6 weeks of the program start date, admission requirements are due within 5 days of applying.

Regular Admission Requirements

  1. Grade 12
    • Submit proof of graduation from or enrolment in Grade 12, including one credit in each of the following courses:
      • Grade 12 English
      • Grade 12 Math
    • If you provide proof of enrolment at time of application, your official final grades indicating successful completion must be submitted by July 15 for fall enrolment or by the deadline specified in your admission letter
    • If you are required to complete an English language assessment, do not submit your transcripts until requested to do so.  See English Language Requirements (ELRs) for more information.
      and
  2. English Language Requirements (ELRs)
    • Have you successfully completed the equivalent of three years of full-time secondary (high school) education in Canada, the United States, or an ELR exempt country where English was the language of instruction? To view a list of ELR exempt countries click here.
      • If yes, you appear to meet English language requirements. Submit your transcripts for verification purposes.
        or
      • If no, you are required to submit proof of meeting an English language requirements option.  If you choose to complete an English language assessment, review this program's approved assessments and required levels.
        or
      • If you completed all of your education in Canada, the United States, or an ELR exempt country in English but did not complete three years of high school, submit your transcripts for review.

Mature Student Admission Requirements
If you are 19 years of age or older and have been out of high school for a minimum of one year at time of application, and you do not meet the regular admission requirements, you may apply under the Mature Student admission requirements.

  • Grade 12 Courses
    • High school graduation is not required, but you must have successfully completed or be enrolled in one credit in each of the following courses:
      • Grade 12 English
      • Grade 12 Math
    • If you provide proof of enrolment at time of application, your official final grades indicating successful completion must be submitted by July 15 for fall enrolment or by the deadline specified in your admission letter
    • If you are required to complete an English language assessment, do not submit your transcripts until requested to do so.  See English Language Requirements (ELRs) for more information.
      and
  • Meet Regular Admission Requirement 2

English Language Assessments

English Language AssessmentMinimum Required Levels
L - Listening, S - Speaking, R - Reading, W - WritingLSRW
AEPUCE (Academic English Program of University and College Entrance )
8888
CAEL and CAEL Online (Canadian Academic English Language)
60606060
CLB (LINC) (Canadian Language Benchmark - Language Instruction for Newcomers to Canada)
Canadian Citizens: LINC programs are not available.
8888
CanTEST (Canadian Test of English for Scholars and Trainees)
RRC Institutional or Official CanTEST accepted EXCEPT for the Medical Laboratory Sciences (MLS) program. The MLS program requires the Official CanTEST (the RRC Institutional CanTEST will not be accepted).
4.54.54.54.0
Duolingo English Test ()
Required minimum overall score is 115.

Due to closures related to COVID-19, RRC is temporarily allowing applicants to provide Duolingo English Test results to meet RRC's English language requirements.

Applicants who meet the English Language Requirement through Duolingo will be invited to a 30-minute online meeting with a college representative. The purpose of the meeting is to discuss college supports to enhance student experience and contribute to the students' academic success.

115115115115
IELTS - Academic (International English Language Testing System)
6.56.56.56.0
LSI (Language Studies International)
6.56.56.56.5
PTE - Academic Online Assessment (Pearson Test of English)
58585850
TOEFL-iBT (Test of English as a Foreign Language - internet Based Test)
To meet the needs of students who are unable to take the TOEFL iBT® test at a test center due to public health concerns, ETS is temporarily offering the TOEFL iBT Special Home Edition test in selected areas.
20201921

Locations, Dates and Fees

Next Estimated Term 1 Start Date (subject to change)

Location Start Date Apply Link
Roblin Centre (Prev. PSC) Aug 30, 2021 Apply Now

Costs (estimates only; subject to change)

Program/Student Fees
Year 1
$5,213.00
Books and Supplies
Year 1
$1,230.00
Program/Student Fees (International)
Year 1
$17,862.00

Red River College is a participating institution in the HigherEdPoints program. Through this program, students are able to convert Aeroplan® Miles and TD Points into funds to help cover their tuition. Family members and friends can also contribute to a student’s education by converting their loyalty points - anyone can donate their points to an individual student.

Visit the HigherEdPoints website for more information about the program and/or to set up an account to convert your points.

Courses and Descriptions

(Click the course name to view the description of the course)
Recognition of Prior Learning (RPL)
In addition to Transfer of Credit from a recognized post secondary institution, other RPL processes are available for RPL courses. Click here for more information. For courses with no RPL, please check www.rrc.ca/rpl for additional contact information.
COMM-1156Report Writing
More Information

This course helps students to develop effective communication skills necessary for success in a technical field. It introduces a range of techniques to assist in writing and presenting technical information that is clear, concise, and correct.

DCOM-1006Fundamentals of Voice Over IP
More Information

This course provides a strong foundation in voice applications and telephony infrastructure concepts. After completion of this course, students will be capable of performing baseline installation, and operating and maintenance tasks on Cisco VoIP solutions. The course will teach students basic IP telephony theory, installation, configuration, and maintenance. The course is geared to small- to medium-sized IP telephony solutions using Cisco Unified Communications Manager Express.

Prerequisites:
DCOM-1007Wireless LAN Fundamentals
More Information

This introductory course to wireless LANs focuses on the theory, design, planning, implementation, operation, and troubleshooting of wireless LANs. It includes a comprehensive overview of technologies, security, and design best practices with particular emphasis on hands-on skills in the following areas: wireless LAN setup and troubleshooting, 802.11 (a, b, and g) technologies, WLAN applications, site surveys and link design, WLAN products, WLAN security, and emerging wireless technologies.

Prerequisites:
DCOM-1010Server & Network Infrastructure Principles
More Information

This course focuses on managing a network. It has two components: principals of managing servers and principals of managing the network infrastructure. Server principles deal with creating accounts, assigning rights and permissions, controlling the user's environment through group policies, network printing, and security issues. Network infrastructure deals with those services that are required to make a network operate. These include DNS, WINS, DHCP, and remote access.

LINX-1006Linux - Client
More Information

This course is intended for entry-level computer support professionals with basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of Linux concepts and skills to prepare for a career in Linux support or administration, or to prepare for the CompTIA® Linux+TM certification, 2009 objectives (Exam Code XK0-003). A typical student in the CompTIA® LinuxTM Certification course should have at least six to 12 months of Linux Experience before challenging the Linux+ exam.

LINX-1008Linux - Server
More Information

The course deals with the configuration of Linux networking. It also covers setting dynamic and static IP addresses and the use of UDEV to map NIC MAC addresses to IP alias names. A DCHP server will be set up and tested. The use of IP tablets will be used to provide firewall control. A web server using XAMPP will set up to provide a vehicle to demonstrate the use of an Apache Web Server working with PHP to transfer data back and forth from a MySQL database. The basic concept of a shopping cart will be examined. Telephony using Tribox will also be examined.

Prerequisites:
NETW-1001Cabling Systems
More Information

This course introduces the students to data, video, HVAC and security cabling within an enterprise network. The primary focus is on data cabling. Topics will include cable-pulling techniques, relevant documentation, cabling standards. This course will also familiarize the student with power basics: 3-phase and single phase power company offerings, safety issues, demarcation points, as well as reading and interpreting building blueprints with respect to power cabling requirements. The student will learn about power budgets and cabling standards for the enterprise network. Students will become aware of how fire codes and building codes affect the design and implementation of an enterprise cable plan.

NETW-1010Network Infrastructure 1
More Information

In this course, you will learn both the practical and conceptual skills that build the foundation for understanding computer networks. This course introduces the architecture, structure, functions, components, and models of the Internet and other computer networks. The OSI and TCP layered models are used to examine the nature and roles of protocols and services at the application, network, data link, and physical layers. The principles and structure of IP addressing and the fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. The student will apply their knowledge and build a simple LAN, implement an IP addressing scheme and then program the LAN devices.

NETW-2010Network Infrastructure 2a
More Information

This course investigates the architecture, components and operation of routers and switches in a small to medium business environment. Students will analyze, configure, verify and troubleshoot networks that employ both IPv4 and IPv6 protocols, DHCP, inter•VLAN routing, Ether-channel and spanning-tree protocols. Students apply their knowledge through practical labs and problem solving sessions.

Prerequisites:
NETW-2011Network Infrastructure 2b
More Information

This course is a continuation of Network Infrastructure 2A where the student will build more complex networks. Static routing, and IPv6 dynamic addressing techniques are studied in addition to gateway redundancy protocols, mitigation of layer 2 LAN attacks and implementation of a simple wireless LAN.  Course material is presented in class through lectures and then put into practice through practical labs and problem-solving sessions.

Prerequisites:
NETW-3010Network Infrastructure 3
More Information

In this course, you will learn both the practical and conceptual skills that build the foundation for understanding computer networks. This course introduces the architecture, structure, functions, components, and models of the Internet and other computer networks. The OSI and TCP layered models are used to examine the nature and roles of protocols and services at the application, network, data link, and physical layers. The principles and structure of IP addressing and the fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. The student will apply their knowledge and build a simple LAN, implement an IP addressing scheme and then program the LAN devices.

Prerequisites:
NTWK-1008Windows - Client
More Information

The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft XP, Windows 7, and Windows 8 in a variety of stand-alone and network operating systems environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management and support of Windows XP, Windows 7, and Windows 8. The emphasis will be mainly Windows 7 and Windows 8.

SAFE-1028WHMIS
More Information

The Workplace Hazardous Materials System (WHMIS) is a system for ensuring that important information about hazardous products is communicated where products are used, stored and handled. This course provides Information necessary to understand and interpret information about hazardous products, including pictograms (symbols), labels and Safety Data Sheets.

SEMR-9209General Safety Training
More Information

This General Safety Training (GST) teaches basic general safety content to arm students with the core information necessary for them to protect themselves in workplaces on all descriptions. Although some examples may consider Manitoba legislation, this course has been developed by occupational safety and health professionals using generic information that is not provincially specific.

SYST-1002A-Plus Hardware and Software
More Information

This course is designed to provide the knowledge and skills necessary to provide service and technical support for personal computer hardware, software, and peripherals. It follows the objectives of the vender-neutral 'A+ Certification Exams' developed by Comp TIA.

Computer/Laptop Requirements

Online learning is a critical component of course delivery in all Red River College programs. To ensure each student has the tools they need to achieve their academic goals, all Red River College students require, at minimum:

1.  Off-campus access to a current computer with a webcam

2.  A high-speed internet connection:

  • Recommended minimum speed: 10 mbps for download, 3 mbps for upload
  • Slower internet connection speeds may result in audio and video issues. Please keep in mind that if others in your home are using the same internet connection at the same time as you are, you may also experience audio and video issues.

The following are computer requirements for online learning, labs and assessments in this program:

  • Computer type: Windows PC. Mac (Apple), Chromebook or Smartphone is not acceptable.
  • Please review the Computer Specifications for this program
  • Please note that any anticipated costs are not included in Books and Supplies estimates.

Please refer to https://www.rrc.ca/studentcomputing for further information on Computer Requirements for Students.

Transfer Credit Opportunities

Transferring credits from high school

  • Graduates of High School Vocational Education programs may be eligible for advanced credit in this program.
  • Graduates of Tech Vocational may be eligible for advanced standing in this program.
  • Graduates of Louis Riel School Division - Arts & Technology Centre (formerly St. Boniface Technical Centre) may be eligible for advanced standing credit in this program.

Transferring credits to other Red River College programs

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is a process which documents and compares an individual's prior learning gained from prior education, work and life experiences and personal study to the learning outcomes in College courses/programs. For more information, please visit www.rrc.ca/rpl.

Other Information

The Common Core
The Common Core is an agreement among numerous North American colleges that there are basic skills common to any electronic specialty. Colleges within this agreement recognize the Common Core for credit.

Cisco Networking Academy
The Cisco Networking Academy program teaches students to design, build and maintain computer networks. The Academy curriculum covers a broad range of topics, from basic networking skills to more complex concepts such as programming routers and troubleshooting networks.

Semesters 1 through 4 of the Academy program, equivalent to 280 hours of instruction, provide students with a basic foundation in networking. Students who successfully complete this portion of the program are eligible to earn Cisco Certified Network Associate (CCNATM) certification. The first four semesters are available at the secondary and post-secondary levels. The Academy program combines instructor-led, online learning with hands-on laboratory exercises where students apply what they learn in class while working on actual networks.

Graduate Employment Report

Red River College surveys its graduates on an annual basis to collect data related to the graduates’ employment status, salary, occupation and skill use. In addition, graduates are asked to indicate their level of satisfaction regarding the education they received at Red River College.

Visit www.rrc.ca/numbers/reports/graduate-satisfaction for graduate satisfaction and employment reports.

Employment Potential

Jobs are available in any industrial area where electronic devices require installation, maintenance and servicing.

Graduates have found employment in automated factories as installers and maintenance staff, in medical electronics and computer services and with public utilities. Computer literacy, as well as current course material assures graduates of a broader range of employment possibilities.

Contact Information

For general information about this program or how to apply, contact Enrolment Services at 204-632-2327.

For detailed program information, contact:

Academic Coordinator
204-949-8485
or
Co-op Coordinator 
204-949-8456
or
eetinfo@rrc.ca

How to Apply

For information on how to apply to this program, follow the link below.

www.rrc.ca/howtoapply

Student Evaluation of Program

Every year Red River College surveys students, in all full-time programs, to learn more about their college experience. The questionnaire includes questions about students’ experiences with College programs, facilities, and services offered.

Visit www.rrc.ca/numbers/reports/student-evaluation-of-program for student evaluation of program reports.

College Support Services

Red River College is committed to student success and provides valuable support services to assist in helping students make the most of their time at RRC.

Visit www.rrc.ca/supports for more information.

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Red River College endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.