NETSF-CT Network Services Technician

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  • One-year certificate
  • September entry date
  • Exchange District Campus (formerly Princess Street Campus), Winnipeg
  • Credit transfer opportunities:
    • High school credits
  • International applicants please visit Academic Program, Dates and Fees for a listing of programs for international students, current availability and online application instructions

The Network and Services Technician program is for individuals who wish to enter the Information Technology profession. No Information Technology pre-knowledge is required.

The Network and Services Technician program is an 8-month program that provides the student with a general knowledge base that can be applied in both the SOHO networking environment as well as targeting a junior position in a larger corporate IT department. The focus is to provide the graduate with a broad based basic competency in a number of key areas.

The successful graduate has a basic to intermediate understanding of a number of IT areas.

These include:

  • Client Operating Systems: MS Windows, Linux
  • Server Operating Systems: MS Windows, Linux
  • Network Equipment Infrastructure: Cisco CCNA training
  • Network Cable Plant Infrastructure: BICSI inspired instruction
  • Wireless Communication: Cisco AP's
  • VoIP: Cisco Communication Manager Express
  • PC Hardware Support: A+ Hardware and Software

Admission Requirements

If your academic history includes any of the following, please visit for important information: post-secondary studies at an institution other than Red River College; Modified (M), English as an Additional Language (E), or GED high school courses; or home schooling.

However, if you apply within 6 weeks of the program start date, admission requirements are due within 5 days of applying.

Regular Admission Requirements

  1. Grade 12
    • Submit proof of graduation from or enrolment in Grade 12, including one credit in each of the following courses:
      • Grade 12 English
      • Grade 12 Math
    • If you provide proof of enrolment at time of application, your official final grades indicating successful completion must be submitted by July 15 for fall enrolment or by the deadline specified in your admission letter
    • If you are required to complete an English language assessment, do not submit your transcripts until requested to do so.  See English Language Requirements (ELRs) for more information.
  2. English Language Requirements (ELRs)
    • Have you successfully completed the equivalent of three years of full-time secondary (high school) education in Canada, the United States, or an ELR exempt country where English was the language of instruction? To view a list of ELR exempt countries click here.
      • If yes, you appear to meet English language requirements. Submit your transcripts for verification purposes.
      • If no, you are required to submit proof of meeting an English language requirements option.  If you choose to complete an English language assessment, review this program's approved assessments and required levels.
      • If you completed all of your education in Canada, the United States, or an ELR exempt country in English but did not complete three years of high school, submit your transcripts for review.

Mature Student Admission Requirements
If you are 19 years of age or older and have been out of high school for a minimum of one year at time of application, and you do not meet the regular admission requirements, you may apply under the Mature Student admission requirements.

  • Grade 12 Courses
    • High school graduation is not required, but you must have successfully completed or be enrolled in one credit in each of the following courses:
      • Grade 12 English
      • Grade 12 Math
    • If you provide proof of enrolment at time of application, your official final grades indicating successful completion must be submitted by July 15 for fall enrolment or by the deadline specified in your admission letter
    • If you are required to complete an English language assessment, do not submit your transcripts until requested to do so.  See English Language Requirements (ELRs) for more information.
  • Meet Regular Admission Requirement 2

English Language Assessments

English Language AssessmentMinimum Required Levels
L - Listening, S - Speaking, R - Reading, W - WritingLSRW
AEPUCE (Academic English Program of University and College Entrance )
CAEL (Canadian Academic English Language)
CLB (LINC) (Canadian Language Benchmark - Language Instruction for Newcomers to Canada)
Canadian Citizens: LINC programs are not available.
CanTEST (Canadian Test of English for Scholars and Trainees)
RRC Institutional or Official CanTEST accepted EXCEPT for the Medical Laboratory Sciences (MLS) program. The MLS program requires the Official CanTEST (the RRC Institutional CanTEST will not be accepted).
IELTS - Academic (International English Language Testing System)
LSI (Language Studies International)
TOEFL-iBT (Test of English as a Foreign Language - internet Based Test)

Locations, Dates and Fees

Next Estimated Term 1 Start Date (subject to change)

Location Start Date Apply Link
Roblin Centre (Prev. PSC) Aug 31, 2020 Apply now

Costs (estimates only; subject to change)

Program/Student Fees
Year 1
Books and Supplies
Year 1
Program/Student Fees (International)
Year 1

Red River College is a participating institution in the HigherEdPoints program. Through this program, students are able to convert Aeroplan® Miles and TD Points into funds to help cover their tuition. Family members and friends can also contribute to a student’s education by converting their loyalty points - anyone can donate their points to an individual student.

Visit the HigherEdPoints website for more information about the program and/or to set up an account to convert your points.

Courses and Descriptions

(Click the course name to view the description of the course)
Year 1
Term 1Credit Hours
Term 2Credit Hours
Recognition of Prior Learning (RPL)
In addition to Transfer of Credit from a recognized post secondary institution, other RPL processes are available for RPL courses. Click here for more information. For courses with no RPL, please check for additional contact information.
CCNA-1001CCNA - Level 1
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This course introduces the architecture, structure, functions, components, and models of the Internet and other computer networks. It uses the OSI and TCP layered models to examine the nature and roles of protocols and services at the application, network, data link, and physical layers. The principles and structure of IP addressing and the fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. Labs use a model Internet to allow students to analyze real data without affecting production networks. Packet Tracer (PT) activities help students analyze protocol and network operation and build small networks in a simulated environment. At the end of the course, students build simple LAN topologies by applying basic principles of cabling, performing basic configurations of network devices including routers and switches, and implementing IP addressing schemes.

CCNA-2002CCNA - Level 2
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This course describes the architecture, components, and operation of routers and explains the principles of routing and routing protocols. Students analyze, configure, verify, and troubleshoot the primary routing protocols RIPv1, RIPv2, EIGRP, and OSPF. By the end of this course, students will be able to recognize and correct common routing issues and problems. Each chapter walks students through a basic procedural lab, and then presents basic configuration, implementation, and troubleshooting labs. Packet Tracer (PT) activities reinforce new concepts, and allow students to model and analyze routing processes that may be difficult to visualize or understand. Course material is presented in class through lectures and then put into practice through practical labs and problem solving sessions. The curriculum is online and can be accessed through any internet service provider. Testing will take place in class and is also online based. A test will be administered after each unit with a comprehensive final exam at the completion of the course.

CCNA-3003CCNA - Level 3
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This course provides a comprehensive, theoretical, and practical approach to learning the technologies and protocols needed to design and implement a converged switched network. Students learn about the hierarchical network design model and how to select devices for each layer. The course explains how to configure a switch for basic functionality and how to implement Virtual LANs, VTP, and Inter-VLAN routing in a converged network. The different implementations of Spanning Tree Protocol in a converged network are presented, and students develop the knowledge and skills necessary to implement a WWLAN in a small to medium network.

CCNA-3004CCNA - Level 4
More Information

This course explains the principles of traffic control and access control lists (ACLs) and provides an overview of the services and protocols at the data link layer for wide-area access. Students learn about user access technologies and devices and discover how to implement and configure Point-to-Point Protocol (PPP), Point-to-Point Protocol over Ethernet (PPPoE), DSL, and Frame Relay. WAN security concepts, tunneling, and VPN basics are introduced. The course concludes with a discussion of the special network services required by converged applications and an introduction to quality of service (QoS).

COMM-1156Report Writing
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This course helps students to develop effective communication skills necessary for success in a technical field. It introduces a range of techniques to assist in writing and presenting technical information that is clear, concise, and correct.

DCOM-1006Fundamentals of Voice Over IP
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This course provides a strong foundation in voice applications and telephony infrastructure concepts. After completion of this course, students will be capable of performing baseline installation, and operating and maintenance tasks on Cisco VoIP solutions. The course will teach students basic IP telephony theory, installation, configuration, and maintenance. The course is geared to small- to medium-sized IP telephony solutions using Cisco Unified Communications Manager Express.

DCOM-1007Wireless LAN Fundamentals
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This introductory course to wireless LANs focuses on the theory, design, planning, implementation, operation, and troubleshooting of wireless LANs. It includes a comprehensive overview of technologies, security, and design best practices with particular emphasis on hands-on skills in the following areas: wireless LAN setup and troubleshooting, 802.11 (a, b, and g) technologies, WLAN applications, site surveys and link design, WLAN products, WLAN security, and emerging wireless technologies.

DCOM-1010Server & Network Infrastructure Principles
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This course focuses on managing a network. It has two components: principals of managing servers and principals of managing the network infrastructure. Server principles deal with creating accounts, assigning rights and permissions, controlling the user's environment through group policies, network printing, and security issues. Network infrastructure deals with those services that are required to make a network operate. These include DNS, WINS, DHCP, and remote access.

LINX-1006Linux - Client
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This course is intended for entry-level computer support professionals with basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of Linux concepts and skills to prepare for a career in Linux support or administration, or to prepare for the CompTIA® Linux+TM certification, 2009 objectives (Exam Code XK0-003). A typical student in the CompTIA® LinuxTM Certification course should have at least six to 12 months of Linux Experience before challenging the Linux+ exam.

LINX-1008Linux - Server
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The course deals with the configuration of Linux networking. It also covers setting dynamic and static IP addresses and the use of UDEV to map NIC MAC addresses to IP alias names. A DCHP server will be set up and tested. The use of IP tablets will be used to provide firewall control. A web server using XAMPP will set up to provide a vehicle to demonstrate the use of an Apache Web Server working with PHP to transfer data back and forth from a MySQL database. The basic concept of a shopping cart will be examined. Telephony using Tribox will also be examined.

NETW-1001Cabling Systems
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This course introduces the students to data, video, HVAC and security cabling within an enterprise network. The primary focus is on data cabling. Topics will include cable-pulling techniques, relevant documentation, cabling standards. This course will also familiarize the student with power basics: 3-phase and single phase power company offerings, safety issues, demarcation points, as well as reading and interpreting building blueprints with respect to power cabling requirements. The student will learn about power budgets and cabling standards for the enterprise network. Students will become aware of how fire codes and building codes affect the design and implementation of an enterprise cable plan.

NTWK-1008Windows - Client
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The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft XP, Windows 7, and Windows 8 in a variety of stand-alone and network operating systems environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management and support of Windows XP, Windows 7, and Windows 8. The emphasis will be mainly Windows 7 and Windows 8.

More Information

The Workplace Hazardous Materials System (WHMIS) is a system for ensuring that important information about hazardous products is communicated where products are used, stored and handled. This course provides Information necessary to understand and interpret information about hazardous products, including pictograms (symbols), labels and Safety Data Sheets.

SEMR-9209General Safety Training
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This General Safety Training (GST) teaches basic general safety content to arm students with the core information necessary for them to protect themselves in workplaces on all descriptions. Although some examples may consider Manitoba legislation, this course has been developed by occupational safety and health professionals using generic information that is not provincially specific.

SYST-1002A-Plus Hardware and Software
More Information

This course is designed to provide the knowledge and skills necessary to provide service and technical support for personal computer hardware, software, and peripherals. It follows the objectives of the vender-neutral 'A+ Certification Exams' developed by Comp TIA.

Transfer Credit Opportunities

Transferring credits from high school

  • Graduates of High School Vocational Education programs may be eligible for advanced credit in this program.
  • Graduates of Tech Vocational may be eligible for advanced standing in this program.
  • Graduates of Louis Riel School Division - Arts & Technology Centre (formerly St. Boniface Technical Centre) may be eligible for advanced standing credit in this program.

Transferring credits to other Red River College programs

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is a process which documents and compares an individual's prior learning gained from prior education, work and life experiences and personal study to the learning outcomes in College courses/programs. For more information, please visit

Other Information

The Common Core
The Common Core is an agreement among numerous North American colleges that there are basic skills common to any electronic specialty. Colleges within this agreement recognize the Common Core for credit.

Cisco Networking Academy
The Cisco Networking Academy program teaches students to design, build and maintain computer networks. The Academy curriculum covers a broad range of topics, from basic networking skills to more complex concepts such as programming routers and troubleshooting networks.

Semesters 1 through 4 of the Academy program, equivalent to 280 hours of instruction, provide students with a basic foundation in networking. Students who successfully complete this portion of the program are eligible to earn Cisco Certified Network Associate (CCNATM) certification. The first four semesters are available at the secondary and post-secondary levels. The Academy program combines instructor-led, online learning with hands-on laboratory exercises where students apply what they learn in class while working on actual networks.

Graduate Employment Report

Red River College surveys its graduates on an annual basis to collect data related to the graduates’ employment status, salary, occupation and skill use. In addition, graduates are asked to indicate their level of satisfaction regarding the education they received at Red River College.

Visit for graduate satisfaction and employment reports.

Employment Potential

Jobs are available in any industrial area where electronic devices require installation, maintenance and servicing.

Graduates have found employment in automated factories as installers and maintenance staff, in medical electronics and computer services and with public utilities. Computer literacy, as well as current course material assures graduates of a broader range of employment possibilities.

Contact Information

For general information about this program or how to apply, contact Enrolment Services at 204-632-2327.

For detailed program information, contact:

Academic Coordinator
Co-op Coordinator 

How to Apply

For information on how to apply to this program, follow the link below.

Student Evaluation of Program

Every year Red River College surveys students, in all full-time programs, to learn more about their college experience. The questionnaire includes questions about students’ experiences with College programs, facilities, and services offered.

Visit for student evaluation of program reports.

College Support Services

Red River College is committed to student success and provides valuable support services to assist in helping students make the most of their time at RRC.

Visit for more information.

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Red River College endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.