Description
The Network and Services Technician program is for individuals who wish to enter the Information Technology profession. No Information Technology pre-knowledge is required.
The Network and Services Technician program is an 8-month program that provides the student with a general knowledge base that can be applied in both the SOHO networking environment as well as targeting a junior position in a larger corporate IT department. The focus is to provide the graduate with a broad based basic competency in a number of key areas.
The successful graduate has a basic to intermediate understanding of a number of IT areas.
These include:
DOCUMENT SUBMISSION
Upload Through Your Future Student Account
If you do not have a Future Student Account or require assistance, please contact our Student Service Centre at 204-632-2327.
Internationally Educated Applicants - visit www.rrc.ca/credentials for credential assessment information.
However, if you apply within 6 weeks of the program start date, admission requirements are due within 5 days of applying.
Regular Admission Requirements
Mature Student Admission Requirements
If you are 19 years of age or older and have been out of high school for a minimum of one year at time of application, and you do not meet the regular admission requirements, you may apply under the Mature Student admission requirements.
| English Language Assessment | Minimum Required Levels | |||
|---|---|---|---|---|
| L - Listening, S - Speaking, R - Reading, W - Writing | L | S | R | W |
| AEPUCE
(Academic English Program of University and College Entrance )
Requirement: Submission of a parchment (certificate) indicating successful completion of the AEPUCE program, including language levels achieved if available. | 8 | 8 | 8 | 8 |
| CAEL and CAEL Online (Canadian Academic English Language) | 60 | 60 | 60 | 60 |
| CLB (LINC)
(Canadian Language Benchmark - Language Instruction for Newcomers to Canada)
Canadian Citizens: LINC programs are not available. | 8 | 8 | 8 | 8 |
| Duolingo
(Duolingo English Test)
* MINIMUM OVERAL SCORE OF 115 REQUIRED. There are no minimum required levels for L,S,R,W. Only Duolingo English Test scores that have been verified through the Duolingo English Test Portal will be accepted. | 0* | 0* | 0* | 0* |
| IELTS - Academic
(International English Language Testing System)
Please Note: 3 year expiry date for Nursing Program Applicants | 6.5 | 6.5 | 6.5 | 6.0 |
| LSI (Language Studies International) | 6.5 | 6.5 | 6.5 | 6.5 |
| PTE - Academic Online Assessment (Pearson Test of English) | 58 | 58 | 58 | 50 |
| Password Skills
(An in person English Language Assessment hosted by RRC Polytech)
This in-person, computer-based test is composed of four test modules: reading, writing, listening and speaking. The test takes 3 hours and 5 minutes to complete and is conducted in two parts. The first part assesses reading, listening, and writing, and the second part assesses speaking in a separate room.
Password Skills is hosted by the RRC Polytech Testing and Assessment Centre: E440, Manitou a bi Bii Daziigae building, on the fourth floor.
If you wish to do Password Skills remotely (not in-person), Password Skills Plus can be taken online. RRC Polytech does not offer Password Skills Plus, but we do accept the results for entry into program.
| 6.5 | 6.5 | 6.5 | 6.0 |
| Password Skills Plus (Password Skills Plus is an online assessment that can be taken instead of Password Skills. ) | 6.5 | 6.5 | 6.5 | 6.0 |
| TOEFL-iBT
(Test of English as a Foreign Language - internet Based Test)
To meet the needs of students who are unable to take the TOEFL iBT® test at a test center due to public health concerns, ETS is temporarily offering the TOEFL iBT Special Home Edition test in selected areas. | 20 | 20 | 19 | 21 |
| Location | Start Date | Apply Link |
|---|---|---|
| Roblin Centre (Prev. PSC) | Aug 25, 2025 | Apply Now |
This course helps students to develop effective communication skills necessary for success in a technical field. It introduces a range of techniques to assist in writing and presenting technical information that is clear, concise, and correct.
This course provides a strong foundation in voice applications and telephony infrastructure concepts. After completion of this course, students will be capable of performing baseline installation, and operating and maintenance tasks on Cisco VoIP solutions. The course will teach students basic IP telephony theory, installation, configuration, and maintenance. The course is geared to small- to medium-sized IP telephony solutions using Cisco Unified Communications Manager Express.
This introductory course to wireless LANs focuses on the theory, design, planning, implementation, operation, and troubleshooting of wireless LANs. It includes a comprehensive overview of technologies, security, and design best practices with particular emphasis on hands-on skills in the following areas: wireless LAN setup and troubleshooting, 802.11 (a, b, and g) technologies, WLAN applications, site surveys and link design, WLAN products, WLAN security, and emerging wireless technologies.
This course focuses on managing a network. It has two components: principals of managing servers and principals of managing the network infrastructure. Server principles deal with creating accounts, assigning rights and permissions, controlling the user's environment through group policies, network printing, and security issues. Network infrastructure deals with those services that are required to make a network operate. These include DNS, WINS, DHCP, and remote access.
This course is intended for entry-level computer support professionals with basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of Linux concepts and skills to prepare for a career in Linux support or administration, or to prepare for the CompTIA® Linux+TM certification, 2009 objectives (Exam Code XK0-003). A typical student in the CompTIA® LinuxTM Certification course should have at least six to 12 months of Linux Experience before challenging the Linux+ exam.
The course deals with the configuration of Linux, Ubuntu Server networking. It also covers the use of NETPLAN for dynamic or static IP addressing. Also to map NIC MAC addresses to IP alias names. The course includes file sharing, with Samba and DNS configuration. A DCHP server will be setup and tested. IP tables will be used to provide firewall control. A web server using Apache 2 will be set up to provide a vehicle to demonstrate the use of an Apache Web Server working with PHP to transfer data back and forth from a MySQL database. The basic concept of a shopping cart will be implemented with PHP. Shells, Scripting and Data Management. Security hardening of server will also be covered.
This course introduces the students to data, video, HVAC and security cabling within an enterprise network. The primary focus is on data cabling. Topics will include cable-pulling techniques, relevant documentation, cabling standards. This course will also familiarize the student with power basics: 3-phase and single phase power company offerings, safety issues, demarcation points, as well as reading and interpreting building blueprints with respect to power cabling requirements. The student will learn about power budgets and cabling standards for the enterprise network. Students will become aware of how fire codes and building codes affect the design and implementation of an enterprise cable plan.
In this course, you will learn both the practical and conceptual skills that build the foundation for understanding computer networks. This course introduces the architecture, structure, functions, components, and models of the Internet and other computer networks. The OSI and TCP layered models are used to examine the nature and roles of protocols and services at the application, network, data link, and physical layers. The principles and structure of IP addressing and the fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. The student will apply their knowledge and build a simple LAN, implement an IP addressing scheme and then program the LAN devices.
This course investigates the architecture, components and operation of routers and switches in a small to medium business environment. Students will analyze, configure, verify and troubleshoot networks that employ both IPv4 and IPv6 protocols, DHCP, inter•VLAN routing, Ether-channel and spanning-tree protocols. Students apply their knowledge through practical labs and problem solving sessions.
This course is a continuation of Network Infrastructure 2A where the student will build more complex networks. Static routing, and IPv6 dynamic addressing techniques are studied in addition to gateway redundancy protocols, mitigation of layer 2 LAN attacks and implementation of a simple wireless LAN. Course material is presented in class through lectures and then put into practice through practical labs and problem-solving sessions.
The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft XP, Windows 7, and Windows 8 in a variety of stand-alone and network operating systems environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management and support of Windows XP, Windows 7, and Windows 8. The emphasis will be mainly Windows 7 and Windows 8.
This General Safety Training (GST) teaches basic general safety content to arm students with the core information necessary for them to protect themselves in workplaces on all descriptions. Although some examples may consider Manitoba legislation, this course has been developed by occupational safety and health professionals using generic information that is not provincially specific.
This course is designed to provide the knowledge and skills necessary to provide service and technical support for personal computer hardware, software, and peripherals. It follows the objectives of the vender-neutral 'A+ Certification Exams' developed by Comp TIA.
Online learning is a critical component of course delivery in all Red River College Polytechnic programs. To ensure each student has the tools they need to achieve their academic goals, all Red River College Polytechnic students require, at minimum:
1. Off-campus access to a current computer with a webcam
2. A high-speed internet connection:
The following are computer requirements for online learning, labs and assessments in this program:
Please refer to https://www.rrc.ca/future-students/computer-requirements/ for further information on Computer Requirements for Students.
Transferring credits from high school
Transferring credits to other Red River College Polytechnic programs
Recognition of Prior Learning (RPL) is a process which documents and compares an individual's prior learning gained from prior education, work and life experiences and personal study to the learning outcomes in College courses/programs. For more information, please visit www.rrc.ca/rpl.
The Common Core
The Common Core is an agreement among numerous North American colleges that there are basic skills common to any electronic specialty. Colleges within this agreement recognize the Common Core for credit.
Cisco Networking Academy
The Cisco Networking Academy program teaches students to design, build and maintain computer networks. The Academy curriculum covers a broad range of topics, from basic networking skills to more complex concepts such as programming routers and troubleshooting networks.
Semesters 1 through 4 of the Academy program, equivalent to 280 hours of instruction, provide students with a basic foundation in networking. Students who successfully complete this portion of the program are eligible to earn Cisco Certified Network Associate (CCNATM) certification. The first four semesters are available at the secondary and post-secondary levels. The Academy program combines instructor-led, online learning with hands-on laboratory exercises where students apply what they learn in class while working on actual networks.
Jobs are available in any industrial area where electronic devices require installation, maintenance and servicing.
Graduates have found employment in automated factories as installers and maintenance staff, in medical electronics and computer services and with public utilities. Computer literacy, as well as current course material assures graduates of a broader range of employment possibilities.