MGMT-1093Conflict Resolution
This course will examine a range of perspectives, practices, and strategies for resolving conflict. Through readings and hands-on activities, the student will explore the history and causes of conflict and discover how individuals act and react in different conflict situations. The student will apply the materials in this course to their own experiences, contexts, and settings, and develop an integrative perspective in which the implication of different theories and research for conflict resolution practice is understood. The student will also apply strategies for resolving conflict and develop skills for positive, performance evaluation. By exploring Indigenous approaches to conflict resolution, the student will learn to appreciate the importance of culture in conflict resolution. The student will also review a number of tools for conducting self-assessments and identifying their personality profile to develop greater self-awareness and Emotional Intelligence.
