In this course, you will focus on writing clear and effective business communication. Using a variety of report formats, you will learn the basic steps of report writing, including planning your approach, organizing information, writing the first draft, revising for clarity, and documenting sources. You also learn how to use supplementary visual aids to enhance your written report.
Study the field of supervision and foremanship in organizations and the methods of dividing activities into departments and relationships within them. Examine the use of committees and terms such as authority, responsibility, accountability and delegation. Terms and case studies will be discussed through group discussions.
Focus on the importance of record keeping, costs in operations, budgets, workplace safety, and work production. Learn to effectively address the concerns, needs, and desires of your workers. Improve your communication skills by realizing the importance of written and oral communication on the job. Through group discussion of case studies, examine topics such as interviews, job evaluation, quality control, merit rating, and union activities.
Study the fundamental aspects and principles of project management including life cycle, integration, planning, organization and communication. Learn about work breakdown structures, diagramming, cost management and resource allocation. Examine today’s issues affecting project management including risk management, quality, conflict, and team building.
Explore a basic introduction into the field of Occupational Safety & Health. The responsibilities of employers, employees and government in regards to occupational health and safety are addressed. Topics include job safety analysis, effective safety equipment and practices, occupational health and hygiene, safety programs, and safety instruction. Discover how to apply these standards in the work environment.