Students will be introduced to the role that values and attitudes play in the development of services and support for people with disabilities. The history of North American disability services and support (1800s – present) is presented, including the implications of institutionalization, eugenics. In addition, students will explore current topics that potentially have a heightened effect on individuals who have a disability.
This course prepares students for meaningful work, by providing them with information and techniques to engage effectively in collaborative and dynamic human service settings. Students will develop skills aimed at increasing their confidence and ability to contribute to a team environment. The concept of ‘leadership at all levels’ is woven through the topics, with emphasis on self-awareness, constructive communication and team building.
An entry level course at the new employee requiring an introduction and orientation to the field of Developmental Services. New employees require basic skills training, and information to do their job safely and effectively. Areas to be addressed would include but not be restricted to: communication; planning and programming; health and safety issues; documentation; and a variety of areas viewed as essential by employers. They will recognize the value in providing services that are value based, respectful of individuals and their rights, and consistent with the new Vulnerable Persons Legislation in Manitoba. They also need basic knowledge in understanding the overall service delivery system and the role they will play in the organization they will be employed in.
This course develops the knowledge and skills students will need to work as a Direct Support Worker or a Direct Support Provider. Students will become familiar with the expectations and responsibilities of the role and the knowledge and skills required to work in a variety of direct support settings. This will include such topics as interpersonal communications, attitudes about disability, legislation and regulations, services settings and models of support and assisting people with intellectual disabilities through all stages of adulthood.
Learn how to manage the work of others and supervise staff effectively in human service settings. The course covers leadership, teamwork, the role of the supervisor, effective communication, problem employee behaviour, and correction and reinforcement. Students will gain competency in the effective review of employee behaviour, and follow-up in the appraisal process, and will understand the negative outcomes of conflict-avoidance.