PART-TIME | WINNIPEG LOCATIONS PROSP-CT Professional Sales (CPSA)

Courses and Descriptions

BUSA-1081Customer Service
RPL

This course develops knowledge and skills necessary to deliver outstanding customer service.  Students will develop skills related to listening, empathy, customer motivation and diversity, communication, and conflict resolution.  Since customer service consists primarily of interaction with others in various situations, students will enhance their interpersonal communication skills.

Textbooks and Booklists

Students enrolling in Part-Time and Online Education courses may be required to purchase textbooks and materials at participating Campus Store locations or online at bookstore.rrc.ca. Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.

Note: Courses requiring a textbook will show "TR" in the Delivery field.

Course Dates and Fees

2022 Fall Term - Continuing Education
BUSA-1081 Customer Service
Location: Notre Dame Campus
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Sep 08, 22 - Nov 10, 22Th6:00PM - 9:00PMTBA229922$425
Location: Notre Dame Campus
Dates
Sep 08, 22 - Nov 10, 22
Class days
Th
6:00PM - 9:00PM
Delivery
Instructor
TBA
Section
229922
Cost
$425
Page produced on 2022-07-06 01:44:05
Red River College Polytechnic endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.