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Overview Courses and Descriptions Course Dates and Fees Computer/Laptop Requirements Recognition of Prior Learning Awards and Scholarships Graduate Employment Report Contact Information College Support Services

MGMT-1067Supervision in Human Service Settings

Learn how to manage the work of others and supervise staff effectively in human service settings.  The course covers leadership, teamwork, the role of the supervisor, effective communication, problem employee behaviour, and correction and reinforcement.  Students will gain competency in the effective review of employee behaviour, and follow-up in the appraisal process, and will understand the negative outcomes of conflict-avoidance.

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