MGMT-1067Supervision in Human Service Settings
Learn how to manage the work of others and supervise staff effectively in human service settings. The course covers leadership, teamwork, the role of the supervisor, effective communication, problem employee behaviour, and correction and reinforcement. Students will gain competency in the effective review of employee behaviour, and follow-up in the appraisal process, and will understand the negative outcomes of conflict-avoidance.
Class Availability
This course is presently not being offered by this program. Please check back later.