PART-TIME | WINNIPEG LOCATIONS BUSIP-NA Business Seminars & Workshops

Courses and Descriptions

SEMR-9142Customer Service Skills

Discover the art of effectively serving and keeping customers. Learn about attitudes, body language, listening skills, customer conflict and solutions. Recognize how to get the customer to come back for more by making a favourable impression.

Textbooks and Booklists

Students enrolling in Part-Time and Online Education courses may be required to purchase textbooks and materials at participating Campus Store locations or online at bookstore.rrc.ca. Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.

Note: Courses requiring a textbook will show "TR" in the Delivery field.

This course is presently not being offered by this program. Please check back later.

Red River College Polytechnic endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.