HEAL-1074HSLM - Customer Service Excellence
In this course, you will study the application of conceptual models in supporting customer service excellence. You will explore the roles of personal and professional standards for honesty, values and ethics in health services. Strategies for investigating and defining problems will be examined from a variety of stakeholder perspectives.
Textbooks and Booklists
This course is presently not being offered by this program. Please check back later.