PART-TIME | WINNIPEG LOCATIONS HEASP-CT Health Services Leadership and Management

Courses and Descriptions

HEAL-1074HSLM - Customer Service Excellence

In this course, you will study the application of conceptual models in supporting customer service excellence. You will explore the roles of personal and professional standards for honesty, values and ethics in health services. Strategies for investigating and defining problems will be examined from a variety of stakeholder perspectives.

Textbooks and Booklists

Students enrolling in Part-Time and Online Education courses may be required to purchase textbooks and materials at participating Campus Store locations or online at bookstore.rrc.ca. Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.

Note: Courses requiring a textbook will show "TR" in the Delivery field.

Course Dates and Fees

2021 Fall Term - Continuing Education
HEAL-1074 HSLM - Customer Service Excellence
Location: Online
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Oct 27, 21 - Dec 01, 21W6:00PM - 9:30PMM. Reimer217657$315
Location: Online
Dates
Oct 27, 21 - Dec 01, 21
Class days
W
6:00PM - 9:30PM
Delivery
Instructor
M. Reimer
Section
217657
Cost
$315
Page produced on 2021-07-29 03:51:39
Red River College endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.