BAKE-1017Professional Skills for Baker
Leadership skills, teamwork and customer service attitudes are major components of a successful career in the baking industry. Through a series of workshops, this course will teach students the skills needed to demonstrate professionalism and foster a positive work environment while working both independently and in a team. Theoretical study will evaluate the impact of how positive leadership skills are required for a baking career. Students will practice providing excellent customer service and will solve problems through in-class exercises and role play. Intercultural competencies and leadership skills will be applied through personal assessments, in-class activities and case studies teamwork.
