This course is designed to introduce the student to the complexities of the Canadian business environment. Exposure to business frameworks, accounting, finance, marketing, management, human resource management and operations management will be provided. Special emphasis is placed on small business; the driver of the economy and creator of most new jobs. The course will include case studies, applications, and analyses of Canadian businesses.
This course introduces the student to the importance of designing, gathering, and analyzing research in order to make better business decisions. It is their first step in learning how to perform a detailed data analysis. Through classroom lecture and discussions, the student will explore the research process by focusing on monitoring key performance indicators, problem definition, hypothesis formulation, and variable types and data sources. By the end of this course, the student will be able to analyze data, interpret their findings, and present the results of their research.
Supply Chain Management connects the integrated flows that get products to market through the combined efforts of various functions and organizations that make up the links in a Supply Chain. This course focuses on sourcing, production, demand management, order management, inventory management, transportation, and distribution. The course will also explore how Information technology enables collaboration and coordination throughout the Supply Chain from supplier to the final customer. Students will be introduced to industry specific terminology, the function of logistics, managing supply chain risk, and the move to “green” or sustainable Supply Chains.
In this course the student will develop an understanding of the legal rights and responsibilities attached to a wide range of activities necessary to conduct business and commerce. The goal of this course is to teach the legal aspects and consequences of various business endeavours and to introduce the following areas of law: contract, tort, property, and case analysis using legal writing.
This course serves as an introduction to the field of organizational behaviour with a specific focus on how individuals work together within organizational systems to achieve common goals. The student will study the impact individuals and groups have on the organization through a wide breadth of theories and applications. Topics include dealing with different personalities, diversity, innovation, adaptability, Emotional Intelligence (EI), group dynamics, perception and decision-making, conflict, and ethics. The student will study and develop an awareness of how these topics can create an effective work environment and cultivate positive organizational citizenship.
This course further develops the student's communication skills as they apply to the world of business. The student will learn to select appropriate modes of communication and practice with applying different types of strategies in managing client relationships and building networks. The significance of teamwork in business through participation in group work will be examined. The student will also practice and develop client interview skills applicable in all areas of business to support internal and external customer service, problem solving, needs assessment and sales. Technologies will be explored including the application of Customer Relationship Management (CRM). The student will also submit a series of documents used in business communication.
This course reinforces the communication strategies practiced in COMM-1173 to provide students with the communication skills needed to apply for, stay in, and progress in the world of work. Students will further develop their interpersonal skills and digital fluency by seeking college, industry and community supports. Additionally, they will apply speaking, writing, and collaboration strategies to getting the job, adjusting to the job, and developing long-term career goals. Communication for the Workplace is a creative and active learning opportunity to set students apart in today’s competitive job market.
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Governance Structures is a natural progression from the Human Resources and Operations Management course completed in Term 1. In this course, students will be introduced to a range of governance models traditionally adopted in community development organizations. This focus will expand to incorporate innovative governance models used in social innovation organizations. Students will explore the functions of management and policy boards, advisory committees, and partnerships. They will examine the legal and social impact of various models on the communities they serve.
In this course, students will explore the meaning and purpose of social enterprise, including the origins, structures, scope, principles, and potential, using examples of social enterprise for illustration. Students will engage with local social enterprises through research speakers, and tours, as possible.
In this case- and land-based foundational course, students will be introduced to the concept of “design thinking.” They will learn to place the needs and interests of our ecosystem at the centre of the process and why this is essential to success in social innovation. They will learn how to cultivate creative confidence in themselves, their colleagues, their clients, and the community. They will explore the process of iteration and prototyping an idea from an initial concept to a working model. While engaging collaboratively with community members, students will learn the tools and techniques for co-design.
Students will work in small teams matched with a social enterprise (SE). They will build or improve an organizational process, project, or infrastructure determined by the needs of the SE. They will be jointly supervised and mentored by the instructor and the SE. Using current project management tools and procedures, students will define the project, design a plan for completion, assign responsibilities, monitor progress, and present the completed project to the SE, the class, and invited guests. The project will provide the students with work-integrated experience and an opportunity to work closely with a potential employee.
Participants will explore financial management in order to develop the financial infrastructure to launch a social enterprise.
In this course, participants will explore human resources functions and operations management using examples from community development and social enterprise settings.
Participants will define how they will assess and test the desirability, feasibility, and viability of their prototypes.
The students in this introductory course will develop language skills in Anishinaabemowin (Ojibwe language) in the context of Anishinaabe cultural worldview and teachings. The main focus of the course is honouring the language and culture of the traditional territory of the Anishinaabe. Students will practice the alphabet, double vowel system, basic grammatical structures and develop basic writing skills while experiencing and engaging in unique, authentic practices like developing personalized greetings, learning traditional songs, and having basic conversations.
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In this course, students will be introduced to marketing principles including primary and secondary markets, demographics, psychographics, messaging, brand identity, marketing strategies, and marketing campaigns. They will be guided through the development of a marketing plan and advertising strategies for a social enterprise creating or broadening its prospective customer base.
In this course, students will plan a marketing campaign, set realistic and motivating campaign goals, launch the campaign, define the marketing metrics to track the campaign goals and measure the performance of the campaign. They will review examples of marketing campaigns used in social enterprises and examine the key elements that contributed to success.
Project management is required by every business and industry to deliver products and services to the marketplace. In this course, the student will learn how to manage multiple projects on time and on budget. This course is the first step in preparing the student to initiate, plan, execute and control a project from start to finish. Through lectures and hands-on exercises, the student will develop a strong foundation in project management that applies to organizations of all types and sizes.
Students will learn how to set up and use a customer relationship management (CRM) system to store customer and prospect data, track customer interactions, and manage customer relationships. They will customize settings, import contact details, set up a dashboard to manage sales and business opportunities, and track leads within a sales funnel.