CMEL-4005Diversity & Workplace Culture
This course addresses managing the changing and diverse workplace culture resulting from the recruitment of new Canadians, visible minorities, women, persons with disabilities, and persons of aboriginal descent into the construction industry workforce. The units of instruction include topics such as barrier recognition (foreign credentials, language skills, work experience, workplace culture), diverse cultures and cultural differences, ethics, generalization and stereotypes, conflict resolution, managing technical people from a cross-cultural perspective, non-verbal, verbal and written communication differences, communicating technical information, hiring, retaining and promoting diverse workers, fostering multi-cultural teamwork, and workplace assimilation. The courses will be comprised of lectures, group discussions, assignments, group teamwork, role plays, and guest speakers.