TOUMF-DP Tourism Management

Courses and Descriptions

Courses and Descriptions

(Click the course name to view the description of the course)
Recognition of Prior Learning (RPL)
In addition to Transfer of Credit from a recognized post secondary institution, other RPL processes are available for RPL courses. Click here for more information. For courses with no RPL, please check www.rrc.ca/rpl for additional contact information.
ACCT-2242Tourism Management Accounting
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Management accounting is about making good decisions that will translate into results that an organization wants to see. This accounting course presents conceptual understanding and practical use of management accounting techniques in the tourism industry. Topics covered include analysis of financial statements, pricing, budgeting, cash budget, investment decisions, accountability for non-profits and ethics. Instructional methods include lecture, problem-solving, case studies, and projects.

HOSP-1032Hospitality and Tourism Marketing
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Marketing is an essential aspect of business development and management. In this course students will explore the processes of services marketing in hospitality and tourism. Industry managers are required to apply marketing principles through a broad range of business operations systems. By the end of the course, students will be able to identify the continuous, sequential marketing process through which management in the hospitality and tourism industry plans, researches, implements, controls, and evaluates activities designed to satisfy customers’ needs and wants and meet their own organization’s objectives. Course materials will be delivered through classroom lecture, case study, and guest lecture. Students will be able to explain a variety of industry-specific marketing terms, and will practice marketing techniques by participating in a Facebook for Business page, and through the development of a basic marketing campaign.

HOSP-1033Risk Management
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Managers in hospitality and tourism bear the responsibility of operating legal, moral, and ethical businesses to reduce risk and liability. To be able to do this, prospective managers must familiarize themselves with relevant laws and processes. By the end of this course, students will develop the skills to apply risk management principles to maintain legal, safe, efficient and sustainable hospitality and tourism operations. Students will be able to describe the Canadian Legal system and explain the development of Canadian laws. Students will familiarize themselves with Human Rights Legislation, the Law of Contracts, the Law of Negligence, and the impact of these laws on the hospitality and tourism industry. The course will be delivered in a seminar-style and students will participate in deep discussion, often addressing moral and ethical issues. Students will demonstrate your knew knowledge through participation in a mock trial.

HOSP-2001Workplace Diversity Awareness
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In this course, students will work on developing self-awareness and being able to identify themselves and others as diverse individuals. Participation in community engagement, workshops, and classroom activities will provide an opportunity for reflection on everyday interactions both on and off campus, and will aid students in developing and improving strategies for mindful management and respect towards the diverse groups in the Canadian hospitality industry.

HOSP-2018Professional Development 2
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Professional Development 2 will help students to find further education options that will aid their Professional Development after college. Students will discuss how Networking and Social Media can benefit their professional development. Students will examine different learning styles to help them recognize their learning preferences, which will improve their performance in the classroom and the management of their learning. 

HOSP-2018Professional Development 2
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Professional Development 2 will help students to find further education options that will aid their Professional Development after college. Students will discuss how Networking and Social Media can benefit their professional development. Students will examine different learning styles to help them recognize their learning preferences, which will improve their performance in the classroom and the management of their learning. 

MGMT-2086Human Resources Management
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Managing people resources is a challenging daily task for managers of tourism operations.  By the end of this course, students will be able to design and apply processes and procedures for the recruitment, selection, training, and management of both paid and volunteer staff, including topics such as discipline, compensation and anti-harassment.  Building on the analysis and application of the Manitoba Employment Standards and the Manitoba Human Rights Code in case studies and class exercises, students will apply theory to design documents and interview questions to be used in a job interview simulation at the end of the course. 

TOUR-1004Event Planning
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Whether it is to market an organization, promote community initiatives, raise funds, or celebrate life events, there are many opportunities to facilitate the gathering of people in the various hospitality and tourism sectors. Upon completion of this course, students will be able to research, design and plan an event to meet the goals of the client and the needs of the attendees. By working on various committees, students will further develop problem solving, teamwork and workload management skills. Theory and assignments from the Catering course in year 1 will be applied to the planning process. Additional project work completed in this course will be carried forward and applied in the next term to coordinate and produce the event in the Events Management course. Students are evaluated on professionalism and the quality and quantity of work products in planning the event. 

TOUR-1005Tourism Sales
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A well planned and executed sales strategy is essential in selling tourism products in the fastest growing economic sector in the global marketplace. By the end of this course students will be able to demonstrate the sales techniques necessary to sell sustainable goods and services in the tourism industry. Emphasis will be on sourcing and qualifying business, creating proposals, building relationships and communicating effectively in order to determine client needs, and taking the required steps to complete the sales process. Students will learn how to build and maintain client relationships as an ongoing commitment. Class participation will include theoretical learning, class activities, guest speakers, case studies, group and individual assignments, and verbal presentations.


TOUR-1006Tourism Sustainability
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By the end of this course, students should be able to explain systems' sustainability as they relate to tourism. The exploration of theory related to tourism sustainability in the areas of culture, society, economics and the environment will prepare students to manage tourism operations that are responsible, respectful, and ethical with consideration for organization goals and community development. Through case studies, videos, site visits, and a class debate, students will analyze tourism’s impacts on natural areas in a sociocultural context. 

TOUR-2006Interpretation & Tour Guiding
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While touring prospective clients through a hotel, assisting dinner guests in navigating a menu, or taking international visitors on a city bus tour, a confident, capable guide will stimulate interest and enhance the experience. By the end of this course, students will be able to design and deliver a walking tour of a heritage, natural or cultural site. Students will apply Tilden’s Principles of Interpretation, and enhance the skills acquired in first term courses such as Communications and Customer Service through the creation of customized programs for specific audiences.

TOUR-2007Tour Development
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Packaging tourism products offers communities and individual operators an opportunity to create memorable experiences for a wide variety of tourism audiences. In this course, emphasis will be placed on understanding the need for, and reasons why, experiential tourism packages are being marketed, the advantages and disadvantages of creating packages, and the organizations involved. Students will focus on the design and planning process for creating, costing and marketing tour packages. Through lectures, guest speakers, assignments and group work, students will apply their knowledge and skill towards the design and development of experiential tour package itineraries as well as the creation of a brochure to sell the product.

TOUR-2009Event Management
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Putting an event plan into action requires a lot of attention to detail, risk analysis and adaptive problem solving. Of equal importance is the process that takes place after the event. Goals need to be evaluated, processes reviewed, and reports need to be written and completed. Using the foundation projects completed in the courses Catering and Events Planning, students will continue to collaborate in teams and committees in order to coordinate, deliver and evaluate a school sponsored event for a specific target market.

TOUR-2010Tourism Entrepreneurship
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Tourism managers are required to solve problems and capitalize on opportunities while working in teams on a daily basis. Taking on the roles of managers and employees of a visitor attraction, students will design the launch of a new tourism business venture applying knowledge from previous course work. Students are expected to demonstrate professionalism, team building, problem solving and decision making skills.

   

TOUR-2011Community Development
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Community development is the planned economic and associated structural development of a defined geographic area. Tourism is a well-known global vehicle used to drive community development, and can be initiated by governments NGOs or the private sector. Through this course, you will develop the skill set used to initiate a community development project. By the end of this course, students will be able to discuss the process of community development through tourism. The course is project based where you will learn the process of initiating and attraction-based community development venture. Students will apply skills in conducting research, analysis and preparing funding applications. Students will identify community stakeholders, and forecast infrastructure requirements. Students will apply analytical skills based on theory developed in Tourism Sustainability by performing SWOT analyses on the destination community's economic, social, cultural and environmental structures.

WRKE-2022Co-operative Education Work Placement 2
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The Coop placement provides experiential, workplace-based learning opportunities to build employable competencies and practice the principles and skills learned during classroom study. It links students to industry managers and employers and establishes the foundations of their employment history. By the end of this course students will further acquire and develop skills for progression within at least one area of the hospitality or tourism industry while demonstrating their potential for a future industry leadership role. During Coop Work Placement 2 or Service Learning Industry Project students will develop new learning goals to build on their learning from Coop Work Placement 1 and their term 4 and 5 classes. Students will self-assess their own skill development and professional behavior through reflection and they will update their existing portfolio showing progression of skill development or the acquisition of new skills. The Coop Coordinator and employer will assess their skill development and/or acquisition of new skills and their professionalism.   

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