FULL-TIME | WINNIPEG LOCATIONS PAITF-SA Pathway to Information Technology Programs

Courses and Descriptions

Courses and Descriptions

(Click the course name to view the description of the course)
Recognition of Prior Learning (RPL)
In addition to Transfer of Credit from a recognized post secondary institution, other RPL processes are available for RPL courses. Click here for more information. For courses with no RPL, please check www.rrc.ca/rpl for additional contact information.
COMM-1173Communication StrategiesRPL
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Everyone communicates, but are they doing it well? Communicative competence takes practice and self-awareness. By developing their communication skills, the student will improve their interpersonal ability, intercultural competence, and digital fluency to prepare the student for success in the workplace. In Communication Strategies, the student will learn through discovery and project-based activities to practice approaching situations critically and collaboratively. The strategies the student will gain in this course will be useful throughout their program and in their chosen industry.

COMP-1296Introduction to Programming Logic
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This course is intended to serve as an introduction to programming concepts. Students will be introduced to high-level modeling and common numeral systems used by computer programmers. Boolean operations will be explored with importance placed on the student’s ability to analyze, interpret and re-write word problems as Boolean expressions. Students will explore other core concepts such as assignment, sequence, iteration, decision, modular abstraction, arrays, and strings. 

COMP-1297Introduction to Business Computing
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This hands-on course introduces students to current Microsoft productivity software. Topics include introductory skills in Microsoft Windows, Word, Excel, and PowerPoint. Integration of these applications will also be introduced.

COMP-1309IT Service Management
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In this foundational course, students will learn to manage common services that are provided by IT Operations professionals. Students will be introduced to core principles of IT service management such as customer service orientation, continual service improvement, and a focus on meeting the needs of the business. Students will get hands on experience troubleshooting common IT problems. They will learn how to manage incidents, identify and address systematic problems, and manage changes in IT services. The course also gives learners practice writing change tickets and training customers how to use new technologies.

COMP-1311IT Foundations
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This course covers common IT concepts including the structure of typical IT departments and the roles of various IT professionals. Students will learn how an operating system interacts with applications on a device. Learners will be introduced to computer hardware and networks and will install peripherals such as printers. They will also learn foundational software development and database concepts. By the end of this course, students should use common IT best practices.

COMP-1312Customer Experience
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Customer Experience (CX) is a philosophy that makes the customer the focal point for all IT services. In this introductory-level course, students will get an overview of CX philosophies and processes, including the value delivery model. They will engage in role plays and simulations to provide customer service through responsiveness, tailored communication, and application of conflict management techniques. Students will apply user experience tools and a full design sprint to create a technology solution.

COMP-2044Security Foundations
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Information security skills are important for all IT professionals. Students will conduct security assessments, implement solutions, use software to monitor threats, and respond to specific events. The course covers standard security processes for containing threats. Students will learn to operate with an awareness of relevant laws and policies and demonstrate ethical reasoning. Learners will gain familiarity with security terminology and principles.

Prerequisites:
INNO-1002Sprint to Innovate
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This course provides work-integrated learning experience to apply knowledge gained in previous courses and collaborate to develop innovative solutions to clients' Information Technology challenges.

PDEV-1057Introduction to Computer Technology Professions
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This course will introduce students to a range of professions within Information Technology (IT). Students will learn about different career options. Students will also develop knowledge and skills in team building, conflict mediation, values awareness, inter-cultural communication, and safe and respectful workplace practices. An emphasis will be placed on building professional behaviours that are important within an IT career.

PDEV-1079Introduction to Professional Studies
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This course will equip students with the necessary skills to be successful in college. Topics include goal setting, time management, study and test taking skills, self-assessment, reflective practice, and critical thinking skills. Students will also learn effective approaches to managing stress and develop strategies to become a more self-directed learner. Emphasis will be placed on building the intrapersonal and interpersonal communication skills important to college success.

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Red River College Polytechnic endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.