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Overview Admission Requirements Who Should Enrol? Locations, Dates and Fees Courses and Descriptions CO-OP/Practicum Information Computer/Laptop Requirements Recognition of Prior Learning Awards and Scholarships Employment Potential Printer Friendly Version

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FULL-TIME | WINNIPEG LOCATIONS HOBMF-DP Hospitality Business Management

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Overview Admission Requirements Who Should Enrol? Locations, Dates and Fees Courses and Descriptions CO-OP/Practicum Information Computer/Laptop Requirements Recognition of Prior Learning Awards and Scholarships Employment Potential

HOSP-1040Customer Service

This foundational course provides students with the customer service skills needed to apply and progress in the hospitality and tourism industry. Students will learn effective customer service skills for routine and challenging customer interactions while serving customers with disabilities and from diverse backgrounds. Students will explore businesses that are designed for excellent customer delivery and have guest retention programs. Emphasis will be on helping students improve their customer’ service skills necessary for advancement in a hospitality career.
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Red River College Polytechnic endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.