Transportation Systems provides the learner with comprehensive knowledge of the background and current technical information for all the modes of transportation as well as intermodalism. Students will be able to compare the five modes of transportation and identify their strengths and weaknesses. In addition to the transportation modes, students will also gain a foundational understanding of the elements within the distribution chain, specifically warehousing, materials handling, and unitization devices. In addition, the course will introduce the learner to the intermediate agencies (including freight forwarding and transportation brokers) as they relate to the field of transportation.
Enhance your proficiency in oral communication through information, tools, examples, and practice using individual and group presentations. Increase your skills in impromptu speaking; assessment, evaluation and meeting planning.
This course will guide students through the techniques and processes involved in writing, speaking, and listening effectively for business. Students will be taught skills for networking, meetings, and working in teams. Students will apply a direct approach to create professional emails and letters. Students will learn strategies for competent information report writing. Students will be taught how to create and deliver a memorable oral presentation. The proper use of business writing rules, grammar, and etiquette will be emphasized throughout the course.
In this course, you will focus on writing clear and effective business communication. Using a variety of report formats, you will learn the basic steps of report writing, including planning your approach, organizing information, writing the first draft, revising for clarity, and documenting sources. You also learn how to use supplementary visual aids to enhance your written report.
Develop the basic principles of business writing and discuss topics such as: standard business formats, the ability to write clear, readable letters and memos. It also reviews correct grammar and usage and how to improve effectiveness as a speaker.
Create and design a manual with an emphasis on readability, accessibility and usability. Learn the importance of writing user manuals and discover how a well-written manual can be an asset to companies and to consumers.
Learn the principles of technical communication. Develop your skills to research, design and organize documents. Practice your skills using plain language techniques to produce clear, effective writing. Ideal for anyone who writes for business, government or industry.
This is a course covering the major responsibilities of a modern Human Resource Manager. The emphasis is on activities such as recruitment, appraisal, legal compliance, training, orientation, compensation and job analysis.
Address psychological principles and sociological concepts of human behaviour in formal and informal organized groups. Learn the main aspects of individual and group behaviour in purposeful group settings. Explore topics including group relationships, types of groups, task orientation, group structure, communication, leadership, group performance, psychological climate, human needs in organizations, status, and social roles.
This course introduces the student to the comprehensive responsibilities of Human Resource Management in today’s evolving and diverse business environment. The student will learn how Human Resource Managers apply best practices, provide value, manage the global marketplace, and oversee talent in the workplace. Specific emphasis will be placed on the topics of recruitment, job analysis, legal compliance, human capital, training, performance management, and building and maintaining stakeholder relationships.
Learn the value of assertiveness as a direct, honest and concise method of communication. Employers, managers, supervisors, employees, co-workers and the self-employed can benefit from using assertiveness to promote the protection of personal rights. Identify, discuss and practice methods of expressing your point of view while listening effectively. Discover your ability to assert yourself in difficult daily encounters.
This course will impart a fundamental knowledge and understanding of priority and capacity management through the use of material requirement planning (MRP), capacity requirement planning (CRP), production activity control (PAC), and Just-in-Time Manufacturing (JIT).
Examine the basics of Logistics and Warehousing activities in an organization. Techniques of Material control, effective Warehousing, and use of appropriate Material Handling Equipment are covered. The impact of Logistics Information Systems, Distribution and Order Processing Control, and Warehouse Management Systems are also explored. Basics of Industrial Health and Safety in the workplace along with the Principles of Transportation are also introduced to enhance the subject.
Management using the Total Quality approach and its underlining principles is covered. Quality as a competitive driver with its positive impact upon the customer, the parent organization and the employees is explained. Its interfaces with ISO9000, Six Sigma and the seven primary management tools are also presented. Leadership, strategic planning, organizational culture, human resources, and business execution are included.
This course will cover the role of operations management, product planning and design, current manufacturing automation and the use of computers in operations management. Students will learn which factors affect process design, plant site selection, and plant layout considerations. Students will understand the principles of work design and process improvements, work measurement concepts, and performance measures used in operations management. Principles and techniques of total quality management and project management will also be covered.
Cover the basics of operations planning and its associated activities. After completion of this course you should be able to develop an operations plan and establish organizational objectives and a planning hierarchy. Other topics covered: demand management, application and use of common forecasting techniques, controlling/changing the operations plan, and the role of master production scheduling. This course introduces participants to the principles of effective planning. The course presents the concepts of planning at each level from the strategic to tactical. Students work together to solve problems, develop plans, build teams and present solutions.
Develop a fundamental knowledge and understanding of inventory management principles and techniques, including forecasting independent demand and dependent demand distribution and replenishment. Achieve a greater understanding of roles and responsibilities in the control of inventory, and the impact that inventory can have on business.
Develop superior supervision and leadership strategies and enhance front line productivity in the workplace. Front-line leadership skills are essential for organizational success, as they help drive a team’s focus, motivation and efficiency. This course provides front line managers and supervisors, as well as, non-supervisory leaders with both the technical and interpersonal skills needed to enhance productivity and deal with people issues.
Acquire the knowledge necessary to identify management functions and set out major principles, problems and objectives. Know the meaning of decision-making and learn how to stress the use of creative thinking in management. Discuss the fundamentals of organization and departmentalization, and learn the value of motivating people in management positions through communications, leadership and supervision. Study the methods used to control budgets, costs, quality, production and sales.
Study the field of supervision and foremanship in organizations and the methods of dividing activities into departments and relationships within them. Examine the use of committees and terms such as authority, responsibility, accountability and delegation. Terms and case studies will be discussed through group discussions.
An introduction to the strategic management process focusing on the identification and implementation of competitive strategies. How to conduct a strategic analysis and planning session, identifiying internal and external competencies, opportunities, threats and weaknesses is included. Life Cycle models and analysis are presented along with discussions of national and global environments and their effects. Balancing the needs of the customer, marketing, finance, services, industry, suppliers and good corporate governance are built in.
Undertake a comprehensive study of major management functions. Evaluate various management tools including econometrics, simulation and research affecting the decision making process. Investigate management control and evaluation techniques. Review the correlation between time and management functions.
Study management theory and practice and examine the role of manager, using extensive readings in management. Analyze the functions of innovation and representation and their effect on corporate behavior. As well, inspect various management styles and the contributions they make to organizational operation.
Study the fundamental aspects and principles of project management including life cycle, integration, planning, organization and communication. Learn about work breakdown structures, diagramming, cost management and resource allocation. Examine today’s issues affecting project management including risk management, quality, conflict, and team building.