PART-TIME | WINKLER CAMPUS BUSCP-NA Business Training - Courses and Seminars

What causes conflict in business? Why do some customers/clients create difficult situations, and how can such problems be solved in a way that everyone wins? What are the sources of internal conflicts in the workplace? How do you deal with the "difficult" co-worker, the "impossible" boss, the employee who is always in conflict with someone? Participants will not only learn new techniques for dealing with these issues, but will get a chance to share their methods of dealing with them.