PART-TIME | STEINBACH CAMPUS SMABP-CT Small Business Management

Courses and Descriptions

BUSA-1081Customer Service
RPL

This course develops knowledge and skills necessary to deliver outstanding customer service.  Students will develop skills related to listening, empathy, customer motivation and diversity, communication, and conflict resolution.  Since customer service consists primarily of interaction with others in various situations, students will enhance their interpersonal communication skills.

Course Dates and Fees

2021 Winter Term
BUSA-1081 Customer Service
Location: Steinbach
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Mar 19, 21 - May 12, 21W F10:30AM - 12:30PMT. Banman211200$317
Location: Steinbach
Dates
Mar 19, 21 - May 12, 21
Class days
W F
10:30AM - 12:30PM
Delivery
Instructor
T. Banman
Section
211200
Cost
$317
Page produced on 2021-02-25 04:50:07
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