Hone your communication skills for use in the project management environment. Develop and expand your written and verbal skills, learn how to make an effective presentation, and how to take part in negotiations. Other topics include listening techniques, interviewing skills and the importance of recognizing cultural and gender differences.
You will develop a working competency in planning projects, scope management, resource management, cost and duration estimating, activity sequencing, and scheduling. Learn to apply the generally recognized tools and techniques in planning, estimating and scheduling projects and focus those projects on an organization's business.
Study the fundamental aspects and principles of project management including life cycle, integration, planning, organization and communication. Learn about work breakdown structures, diagramming, cost management and resource allocation. Examine today’s issues affecting project management including risk management, quality, conflict, and team building.
Analyze the strategic application of knowledge and best practices to projects in various organizational settings in the 'real world' of project management, including: planning, organizing, motivating, directing and controlling. Review and discuss cases that reflect broader issues in project management.
Learn about the many types of contracts: staff, non-disclosure agreements, non-competitive contracts, and non-solicitation of employees. Look at the different options and processes for procuring goods and services and examine the respective benefits of purchasing, leasing and renting. Other topics covered include intellectual property rights, solicitation, source selection, maintenance contracts, fixed price/cost plus, total cost analysis, and contract closure.
In this course, you will apply generally recognized practices of project quality management. You will learn to manage the processes to assure the project meets the needs for which it was undertaken. You will define quality concepts and terminology and describe the processes in quality planning, quality assurance, and quality control. You will describe quality goals including customer satisfaction and capable processes. You will examine project quality management from the perspective of the project manager, project sponsor, and project customer.
In this course you will develop working level competencies to manage risks that may negatively or positively affect your project. Develop skills in identifying risks, qualifying and quantifying risks, risk response planning and risk response control. The course will examine both the psychological and mathematical elements of risk.
Learn how to manage a team for success. Look at the human factor of team building, cover labour relations, and learn to manage people. Discuss ways in which to motivate staff and resolve conflict issues. Examine the team in an organizational context and compare the concepts of power versus authority.