In this course, the student will be introduced to fundamental accounting principles, concepts and techniques. This course will focus on double-entry bookkeeping and the preparation of financial statements focusing on sole proprietorship. Period end processes, such as adjusting accounts and the closing process are also discussed. The result is a complete presentation of the accounting cycle for service and merchandise businesses. Throughout the course, interpreting financial statements from a non-accounting manager perspective will be included.
This course is designed to introduce the student to the complexities of the Canadian business environment. Exposure to business frameworks, accounting, finance, marketing, management, human resource management and operations management will be provided. Special emphasis is placed on small business; the driver of the economy and creator of most new jobs. The course will include case studies, applications, and analyses of Canadian businesses.
This course introduces the student to the importance of designing, gathering, and analyzing research in order to make better business decisions. It is their first step in learning how to perform a detailed data analysis. Through classroom lecture and discussions, the student will explore the research process by focusing on monitoring key performance indicators, problem definition, hypothesis formulation, and variable types and data sources. By the end of this course, the student will be able to analyze data, interpret their findings, and present the results of their research.
In the final semester, this program capstone will integrate and apply the knowledge gained by students throughout the program to assess the strategy of a business. Determining the ramifications of the strategy and how it impacts the business both short and long term is critical to business success. Through group case studies and simulations, students will focus on how an effective strategy provides a clear roadmap, consisting of guiding principles that define and prioritize actions organizations should take to achieve desired goals given the external environment, internal resources, and the needs of multiple stakeholders.
In this course the student will develop an understanding of the legal rights and responsibilities attached to a wide range of activities necessary to conduct business and commerce. The goal of this course is to teach the legal aspects and consequences of various business endeavours and to introduce the following areas of law: contract, tort, property, and case analysis using legal writing.
This course will acquaint students with significant domestic and global issues facing Canadian organizations. Using historic and current events, this course examines the ethical, social, technological, and sustainability challenges confronting the world and how these affect organizations. Students will answer the questions: “What does it mean to be a responsible business in a constant state of flux?”, and “How does a responsible business adapt?”
This course serves as an introduction to the field of organizational behaviour with a specific focus on how individuals work together within organizational systems to achieve common goals. The student will study the impact individuals and groups have on the organization through a wide breadth of theories and applications. Topics include dealing with different personalities, diversity, innovation, adaptability, Emotional Intelligence (EI), group dynamics, perception and decision-making, conflict, and ethics. The student will study and develop an awareness of how these topics can create an effective work environment and cultivate positive organizational citizenship.
Everyone communicates, but are they doing it well? Communicative competence takes practice and self-awareness. By developing their communication skills, the student will improve their interpersonal ability, intercultural competence, and digital fluency to prepare the student for success in the workplace. In Communication Strategies, the student will learn through discovery and project-based activities to practice approaching situations critically and collaboratively. The strategies the student will gain in this course will be useful throughout their program and in their chosen industry.
This course further develops the student's communication skills as they apply to the world of business. The student will learn to select appropriate modes of communication and practice with applying different types of strategies in managing client relationships and building networks. The significance of teamwork in business through participation in group work will be examined. The student will also practice and develop client interview skills applicable in all areas of business to support internal and external customer service, problem solving, needs assessment and sales. Technologies will be explored including the application of Customer Relationship Management (CRM). The student will also submit a series of documents used in business communication.
Do you trust your own judgement? Can you make decisions confidently, give feedback constructively, and handle disagreements professionally? Your ability to successfully work in the business sector requires strong communicative competence.
In this Communication for Business course, the student will continue to develop their communicative competence by collaborating with their peers to manage and present information in oral and written form, demonstrate active listening, and practice negotiation/persuasion strategies in a business context (marketing, sales, and customer service).
Human Resources (HR) communication impacts employee engagement, productivity, and organizational success. This course will build on the skills taught in earlier communication courses by focusing on the purpose, audience, context, and tone in HR-specific contexts. Students will apply communication techniques to HR activities including recruiting and orientation, preparing HR documents and policies, and explaining complex HR concepts. Students will tailor messages for diverse audiences and communicate strategically across a variety of formats and multiple communication channels. The course will require students to practice active listening, coaching, and delivering difficult messages.
This course is offered in a blended format featuring online content with in class workshops on current topics in computing. This is a hands-on course where the student will develop skills in the use of Windows, Word, and PowerPoint, advanced skills in Excel and exposure to relational databases. A final project integrates these applications.
This course introduces the student to the principles of economic theory through discussion and application of the economic concepts that will help the student improve their problem-solving and decision making skills. Course content will focus on supply and demand, elasticity, market structures, monetary systems, economic growth, and international trade. Alternative economic systems and economic reconciliation will also be discussed.
This course introduces the student to the comprehensive responsibilities of Human Resource Management in today’s evolving and diverse business environment. The student will learn how Human Resource Managers apply best practices, provide value, manage the global marketplace, and oversee talent in the workplace. Specific emphasis will be placed on the topics of recruitment, job analysis, legal compliance, human capital, training, performance management, and building and maintaining stakeholder relationships.
This course offers a dynamic approach to learning where the student is encouraged to discuss and evaluate current events in Human Resource Management that impact the formulation and administration of policy. Applying theoretical concepts and personal experience, the student will participate in a variety of learning activities including discussion sessions, lectures from industry, case studies, role-plays and simulations. Topics include disability management, accommodation, return to work, wellness, workforce diversity, HR systems, change management, policy development and implementation, and privacy issues.
This course will provide a conceptual understanding of the staffing function in the human resources management department. The student will learn recruitment sourcing, selecting, hiring, and on-boarding techniques to address organizational needs. The student will also learn the benefits of workplace diversity, inclusion and equity and how to apply these principles to recruitment and selection processes. Social media and network platforms will be used to develop proactive recruitment and acquisition techniques. The student will participate in mock recruitment and interviews to learn best practices and follow workplace policies for selection and hiring. The student will also learn to evaluate existing staffing programs for efficiency and legal compliance.
This course will examine the connection between learning and development and the strategic goals of an organization. The student will learn to review job analyses to determine the need for training and development, plan internal and external methods of delivery, and determine ways to measure the effectiveness of programs. The student will identify conditions for effective training, and design and deliver training initiatives using best practices. The student will explore a variety of training methods to meet the needs of diverse audiences and types of work, and how to provide accommodations to meet the needs of learners. This course will utilize technologies that support, track and report the progress of employee training and development.
As part of an organization’s overall strategic human resources framework, a competitive compensation strategy is vital to attracting and retaining employees with the necessary skills and abilities while aligning employee and organizational goals. This course provides the student with a framework for the creation and evaluation of effective compensation systems that support organizational strategies through effective decision analysis, job evaluation, job analysis, salary surveys, labour market data analysis and internal/external equity alignment. Topics also include legal compliance, motivational theories, pension plans, recognition and reward programs, performance management, termination, and emerging trends/issues in compensation and benefits.
In this capstone course the student will apply the competencies gained in prior courses taken in the Human Resource Management stream. Working in a team, the student will demonstrate their knowledge, skills, and abilities in the collaborative development of a strategic plan. The student will apply skills related to strategic planning including forecasting workforce supply and demand, implementation of HR information management systems and analytics, and other current trends in HRM. This course culminates in a presentation of their team's strategic plan.
This course explores contemporary labour relations in Canada. The student will explore the interactions between employers and employees with specific emphasis and a deeper focus on management-union relationships. Major topics include the Canadian labour market, the history of unions, labour legislation, the negotiation process, collective agreements and collective bargaining processes, dispute resolution methods, and contract administration. The student will learn to develop their communication, collaboration and negotiation skills through mock negotiation and bargaining processes.
This foundational course demonstrates the importance of mathematics in today’s business environment. Through a modular design, the student will explore the terminology, characteristics, and calculations of business measures as they relate to general business skills, accounting, human resource management, logistics, marketing, and financial services
This course will examine a range of perspectives, practices, and strategies for resolving conflict. Through readings and hands-on activities, the student will explore the history and causes of conflict and discover how individuals act and react in different conflict situations. The student will apply the materials in this course to their own experiences, contexts, and settings, and develop an integrative perspective in which the implication of different theories and research for conflict resolution practice is understood. The student will also apply strategies for resolving conflict and develop skills for positive, performance evaluation. By exploring Indigenous approaches to conflict resolution, the student will learn to appreciate the importance of culture in conflict resolution. The student will also review a number of tools for conducting self-assessments and identifying their personality profile to develop greater self-awareness and Emotional Intelligence.
This course focuses on the high level role that marketing plays in strategic planning and organizational management. This course takes a student-centred approach to the current customer-focused marketing landscape in today’s digital and global world. The student will gain an in depth understanding of the marketing mix and the impact these elements have on the marketing process. The student will apply the broad framework of market segmentation using the concepts of segmentation, targeting and positioning (STP). The student will segment a market by organizing the market into groups, use targeting to send a message to potential segments, and use positioning to identify how customers view a product or service.
Project management is required by every business and industry to deliver products and services to the marketplace. In this course, the student will learn how to manage multiple projects on time and on budget. This course is the first step in preparing the student to initiate, plan, execute and control a project from start to finish. Through lectures and hands-on exercises, the student will develop a strong foundation in project management that applies to organizations of all types and sizes.
This course focuses on the role of legislation and government initiatives in protecting the safety and health of workers. The student will learn the rights and responsibilities of employees, employers and supervisors in complying with safety and health legislation. The student will also explore the ways that Human Resources departments support health, safety and wellness committees and other initiatives in the workplace by writing policies, designing safety training, and assisting with discipline. The student will also learn how to motivate employees to work safely, create an emergency plan, and conduct a job hazard analysis for health and safety risk management. This course will also cover respectful workplace conduct and legislation and workplace harassment and violence prevention.