Participants will come away from this workshop with an understanding of basic and advanced cleaning techniques: floor care, cleaning equipment, types of floors and methods of cleaning. Basic building maintenance will also be discussed: pest control, grounds keeping, plant care, safety and health issues, and security.
This seminar is aimed at serving and keeping tenants. Areas that will be covered are: art of listening, attitudes and your job, tenant feedback, conflict resolution, developing rapport, establishing tenant rapport, handling complaints, making a favourable impression, motivation, PMA (positive mental attitude), and self assessment.
Hone your tenant-caretaker communications skills. Develop effective listening techniques and improve verbal and non-verbal communication skills. This workshop also includes information on pertinent property management documents and reports, including leases, condition reports, incident reports and work orders.
Topics covered include the Residential Tenancies Act, the Residential Tenancies Branch and what it does, types of residential properties, why people rent, duties and responsibilities of a property manager, contract law, leases and residential tenancy agreements, tenant selection,
The Fire Prevention Branch of the Winnipeg Fire Paramedic Service will train the professional caretaker to prepare effective and properly documented fire safety plans. These plans contain measures to control fire hazards in a building, ensure a safe and orderly evacuation of a building in case of fire and assure effective utilization of fire protection systems and equipment in a building.
This seminar will address the subject of "Safety and Due Diligence". Examine the behaviors that may lead to complacency in the workplace which can endanger the safety of personnel. It emphasizes the responsibility of supervisory and management personnel and potential legal issues. Topics include: accountability, causes of accidents, hazard recognition and accident prevention, and the development of a safety audit and checklist. You will also receive an introduction to governing legislation and requirements of W.H.M.I.S. in the workplace. Gain knowledge of appropriate labelling, MSDS's and compliance.
The Nonviolent Crisis Intervention (R) Program is a safe, non-harmful behaviour management system designed to aid human service professionals in the management of disruptive and assaultive people, even during the most violent moments. It has been developed by the Crisis Prevention Institute, a training organization devoted to training staff in the safe management of potentially violent individuals.