By using Sage 50 software, you will develop an understanding on how to enter business transactions into the general ledger, prepare and adjust entries, and print out financial statements. Sage 50 is used for accounts receivable, accounts payable, payroll, and inventory.
Develop an understanding and appreciation of the legal rights and responsibilities attached to a wide range of activities necessary to conduct business and commerce. The goal is to familiarize students with many of the legal aspects and consequences relating to these endeavours. Also, to develop in the student the ability to analyze short legal case studies.
Study the practical side of bookkeeping and accounting, and learn to identify basic internal control procedures. Become familiar with the recording process, ledgers and trial balance, financial statements and closing entries, cash and how to control it, accounts receivable, inventory and salaries.
Explore almost every aspect of starting a small business, with this practical course that is designed to serve as a basic reference guide. Learn to develop a business plan and a result-oriented marketing plan. Familiarize yourself with financing, financial statements, financial analysis and planning, staffing needs and staff management, role of government, purchasing and control.
A practical opportunity for you to realistically develop a detailed program or plan for a small business of your own. Increase your understanding of what it takes to succeed in an entrepreneurial career and create a comprehensive business plan for your new venture concept. The venture can be a completely new business idea, the development of a franchise, the purchase of an existing business, the succession of a family business or expansion of an existing business. The final business plan is developed, designed, written and printed entirely by the participant.
This course will guide students through the techniques and processes involved in writing, speaking, and listening effectively for business. Students will be taught skills for networking, meetings, and working in teams. Students will apply a direct approach to create professional emails and letters. Students will learn strategies for competent information report writing. Students will be taught how to create and deliver a memorable oral presentation. The proper use of business writing rules, grammar, and etiquette will be emphasized throughout the course.
Develop the basic principles of business writing and discuss topics such as: standard business formats, the ability to write clear, readable letters and memos. It also reviews correct grammar and usage and how to improve effectiveness as a speaker.
Learn how to create a simple yet effective online business presence. Participants will be introduced to online strategies and resources, and will have the opportunity to build and launch their own website. Participants will be able to: access online information and services; plan a website according to the principles of good web design; build a simple website using templates and/or wizards; add, modify, and update online content; and promote the website using online marketing techniques.
This course uses QuickBooks® to demonstrate the use of an integrated modular accounting system to students who have an understanding of basic accounting principles. A company's accounting system will be set-up, economic business transactions will be recorded, and necessary reports generated using a hands-on approach.
This course will cover the major responsibilities of a modern Human Resource manager. The emphasis is on activities such as recruitment, appraisal, legal compliance, training, orientation, compensation, and job analysis.
Learn the value of assertiveness as a direct, honest and concise method of communication. Employers, managers, supervisors, employees, co-workers and the self-employed can benefit from using assertiveness to promote the protection of personal rights. Identify, discuss and practice methods of expressing your point of view while listening effectively. Discover your ability to assert yourself in difficult daily encounters.
Discover the skills necessary to deliver outstanding customer service. Students will develop knowledge and skills related to listening, empathy, body language, customer motivation and diversity, communication, self assessment, PMA (positive mental attitude), and conflict resolution. Since customer service consists primarily of interaction with others in various situations, students will enhance their interpersonal communication skills.
This course is designed to introduce students to basic marketing concepts and to encourage an analytical study of the marketing strategy process. This study will be supported by an exposure to target markets and marketing mix elements.
Develop an understanding of basic, proven techniques of selling and particularly retail selling. Participants are encouraged to apply the information gained to their own situations by the learn-by-doing approach.
Bring customer/client satisfaction and service quality to the forefront as central concepts vital to any organization's success. Examine how the marketing of services differs from that of products. Learn to identify client/customer groups, behaviours and needs, how to manage the service encounter and develop customer satisfaction/loyalty. Study different service delivery strategies and their implementation. Using a strong managerial and strategic focus, apply the concepts and theories presented in a "hands-on" occupation related project.
Marketing 2 builds on the concepts developed in Marketing 1. The learner undertakes a more in-depth analysis of the marketing mix and applies concepts to develop integrated marketing strategies.
A concentrated course to learn the fundamentals of creating, implementing, and evaluating an integrated marketing communications plan within the marketing arena. You will learn the skills required in planning and executing advertising and promotion programs requiring research, creativity and timing.
This course surveys the entire field of retailing from a managerial perspective. The emphasis is on decision making, customer analysis, site selection, store layout, and design and strategic planning.