PART-TIME | WINNIPEG LOCATIONS QUASP-CT Quality Systems Management & Applications

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Overview

  • Certificate program
  • Available by classroom delivery; some courses available by distance delivery

Description
Prepare you for a career as a Quality Technician or Quality Assurance Practitioner. You will study the theory and concepts of quality management and their applications. You can obtain the know-how to contribute effectively as part of a management team working to implement and maintain an organization’s quality program.

This program covers a range of topics relevant to the field of quality systems management, including: 
  • Data analysis
  • Statistical process control
  • ISO 9001:2000 quality systems
  • Process management

Admission Requirements

Regular Admission Requirements

Successful completion of Grade 12 including one credit in each of the following:

  • Grade 12 English
    and
  • Applied Math

Program Outline

You must successfully complete four courses and five electives to earn the certificate.

Core Courses:

  • Introduction to Total Quality Management  - C*
  • Tools-Methods for Improvement of Quality - C
  • Technical Communication 1 - C/D*
  • One 40 hour computer software application course:
    • Word - C/D
    • Excel - C/D

Electives (choose five): 

Choose five courses in either the Technical/Manufacturing stream or the Management/Service stream or a combination of the two. Courses must total a minimum of 200 hours.

Technical/Manufacturing

  • Mechanical Blueprint Reading - D
  • Geometric Dimensioning & Tolerancing - C
  • Statistics - C/D

Management/Service

  • Interpersonal Communication 1 - C/D
  • Process Management - Operations - C
  • Process Management - Advanced - C
  • Project Management Fundamentals - C/D*

 

Legend:

  • C/D - Classroom or Distance Delivery
  • C - Classroom Delivery
  • D - Distance Delivery
  • * Gold Seal Accredited
     

Courses and Descriptions

(Click the course name to view the description of the course)
Recognition of Prior Learning (RPL)
In addition to Transfer of Credit from a recognized post secondary institution, other RPL processes are available for RPL courses. Click here for more information. For courses with no RPL, please check www.rrc.ca/rpl for additional contact information.
BLPR-1031Mechanical Blueprint Reading
More Information

Learn to read and interpret blueprints and to make simple sketches while using the terminology associated with the Machine Trade. Through progressively challenging reading and sketching assignments, learn to apply drafting fundamentals or symbolism as recommended by the Canadian Standards Association.

 

COMM-1170Interpersonal Communication 1
More Information

Content is focused on human communication experienced in the helping professions. Emphasis is placed upon the student's growth, self-knowledge and behaviour in groups. Instructional methods will include discussions and activities to expand understanding and experience.

COMM-1243Technical Communication 1
More Information

Learn the principles of technical communication. Develop your skills to research, design and organize documents. Practice your skills using plain language techniques to produce clear, effective writing. Ideal for anyone who writes for business, government or industry.

COMP-1081Computers - IntroRPL
More Information

Increase your knowledge of computer fundamentals using a current Windows operating system. Content includes an introduction to the Internet and common Microsoft Applications including Word, Excel and PowerPoint.

If you are taking courses by distance delivery, you must have access to a computer with the appropriate Microsoft Office software and Microsoft Windows 7, 8 or 10.

COMP-1193Excel 2013
More Information

Become familiar with spreadsheet concepts, use basic features, obtain skills for further training, and be able to use Excel 2013 in the workplace environment.  Topics covered include using worksheets to make decisions, planning, building, testing and documenting worksheets, formatting and printing, functions, formulas and absolute references, charts and graphing, and solving complex problems. 

* This class is recommended for students with a good working knowledge of Microsoft Windows. Students who need to upgrade their computer skills prior to taking this class should take  Computers - Intro (Comp-1081).
If you are taking courses by distance delivery, you must have access to a computer with the appropriate Microsoft Office software.

COMP-1218Word 2013
More Information

Learn the basics of word processing along with some advanced Word 2013 features. Skill areas covered will include: basic word processing, formatting and editing; inserting and customizing pictures and graphics; formatting for multiple page documents; utilizing wizards and templates; adding charts, tables, columns, and mail merging for letters, envelopes and labels.            

If you are taking courses by distance delivery, you must have access to a computer with the appropriate Microsoft Office software


* This class is recommended for students with a good working knowledge of Microsoft Windows. Students who need to upgrade their computer skills prior to taking this class should take  Computers - Intro (Comp-1081).

COMP-1237Excel 2016
More Information

Become familiar with spreadsheet concepts, use basic features, obtain skills for further training and be able to use Excel 2016 in the workplace environment. Topics covered include using worksheets to make decisions, planning, building, testing and documenting worksheets, formatting and printing, functions, formulas and absolute references, charts and graphing, solving complex problems, and working with multiple worksheets and workbooks.

* This course is recommended for students with a good working knowledge of Microsoft Windows. Students who need to upgrade their computer skills prior to taking this class should take Computers - Intro (COMP-1081).

Distance Delivery:
Students must have access to a computer with the appropriate Microsoft Office software.
Excel 2016 and Excel 2016 Advanced are not suitable for use with Mac computer software
Required textbook sold separately and can be purchased at the Campus Store.

COMP-1238Word 2016
More Information

Learn the basics of word processing along with some advanced Word 2016 features. Skill areas covered will include: basic word processing, formatting and editing; inserting and customizing pictures and graphics; formatting for multiple page documents; utilizing wizards and templates; adding charts, tables, columns, and mail merging for letters, envelopes and labels.

If you are taking courses by distance delivery, you must have access to a computer with the appropriate Microsoft Office software.

* This class is recommended for students with a good working knowledge of Microsoft Windows. Students who need to upgrade their computer skills prior to taking this class should take Computers - Intro (Comp-1081)

DRAF-1027Geometric Dimensioning & Tolerancing
More Information

This course includes the fundamental concepts of geometric dimensioning and tolerancing according to ANSY Y14.5M - 1994. Students will learn how to properly apply the principles of geometric dimensioning and tolerancing to the manufacturing and inspection process. These principles will be applied as students inspect various parts using proper quality control methods.

MATH-1020Statistics
More Information

This course is an introduction to economic and business statistics. Topics include charts and graphs, frequency distributions, measures of central tendency, measures of dispersion, probability rules, probability and sampling distributions, and estimation.

MGMT-1034Introduction to Total Quality Management
More Information

Management using the Total Quality approach and its underlining principles is covered.  Quality as a competitive driver with its positive impact upon the customer, the parent organization and the employees is explained.  Its interfaces with ISO9000, Six Sigma and the seven primary management tools are also presented. Leadership, strategic planning, organizational culture, human resources, and business execution are included.

MGMT-1035Process Management-Operations
More Information

Topics in this course include: competitiveness, strategy, and productivity; forecasting; product and service design; capacity planning; process selection and facility layout; design of work systems; location planning and analysis; and introduction to quality.

Prerequisites:
MGMT-3002Process Management - Advanced
More Information

This course covers the advanced topics of Process Management including: Process Mapping & Robust Process Control Plans (PCP); Continuous Improvement Program & Project Management (CIP); Lean Manufacturing Principles (LMP), Value Stream Mapping (VSM) and 5S Concepts; Advanced Planning and Scheduling (APS); Supply Chain Management (SCM); Total Productive Maintenance (TPM); Materials Requirement Planning (MRP) and Enterprise Resource Planning (ERP); and Human Resources and Safety Management.

Prerequisites:
PROJ-1030Project Management FundamentalsRPL
More Information

Study the fundamental aspects and principles of project management including life cycle, integration, planning, organization and communication. Learn about work breakdown structures, diagramming, cost management and resource allocation. Examine today’s issues affecting project management including risk management, quality, conflict, and team building.

TOOL-1034Tools-Methods for Improve Quality
More Information

The primary technical issues, tools and techniques that underpin Six Sigma are developed and explored.  The Six Sigma principles, its problem-solving orientation, methodology and synergy with quality control and lean systems are covered.  Statistical thinking and the role of statistical tools is developed along with the other basic quality techniques. Statistical Process Control (SPC) charts, quality processes and other primary principles are included.

In addtion to Introduction to Total Quality Management, Business Statistics is also recommended as a prerequisite for this course.

Prerequisites:

Students enrolling in Part-Time and Online Education courses may be required to purchase textbooks and materials at participating Campus Store locations or online at bookstore.rrc.ca. Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.

Note: Courses requiring a textbook will show "TR" in the Delivery field.


Click the "More Info" link beside the course's name to view the description of the course.

Course Dates and Fees

2023 Winter Term - Distance Education
COMP-1081 Computers - Intromore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Mar 01, 23 - May 31, 23TBA232598$569
Location: Online
Dates
Mar 01, 23 - May 31, 23
Delivery
Instructor
TBA
Section
232598
Cost
$569
COMP-1237 Excel 2016more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Mar 01, 23 - May 31, 23TBA232622$569
Location: Online
Dates
Mar 01, 23 - May 31, 23
Delivery
Instructor
TBA
Section
232622
Cost
$569
PROJ-1030 Project Management Fundamentalsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Mar 01, 23 - May 31, 23S. Thompson233311$645
Location: Online
Dates
Mar 01, 23 - May 31, 23
Delivery
Instructor
S. Thompson
Section
233311
Cost
$645

2023 Spring Term - Continuing Education
DRAF-1027 Geometric Dimensioning & Tolerancingmore info
Location: Online
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Apr 20, 23 - Jun 22, 23Th6:00PM - 10:00PMG. Caldarola234838$665
Location: Online
Dates
Apr 20, 23 - Jun 22, 23
Class days
Th
6:00PM - 10:00PM
Delivery
Instructor
G. Caldarola
Section
234838
Cost
$665
MGMT-1034 Introduction to Total Quality Managementmore info
Location: Online
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Apr 25, 23 - Jun 29, 23Tu Th6:00PM - 10:00PMB. Salter235871$585
Location: Online
Dates
Apr 25, 23 - Jun 29, 23
Class days
Tu Th
6:00PM - 10:00PM
Delivery
Instructor
B. Salter
Section
235871
Cost
$585
MATH-1020 Statisticsmore info
Location: Notre Dame Campus
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Apr 12, 23 - Jun 21, 23M W6:00PM - 10:00PMTBA237224$735
 
Location: Roblin Centre (Prev. PSC)
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Apr 04, 23 - Jun 08, 23Tu Th6:00PM - 10:00PMTBA237225$735
Location: Notre Dame Campus
Dates
Apr 12, 23 - Jun 21, 23
Class days
M W
6:00PM - 10:00PM
Delivery
Instructor
TBA
Section
237224
Cost
$735
Location: Roblin Centre (Prev. PSC)
Dates
Apr 04, 23 - Jun 08, 23
Class days
Tu Th
6:00PM - 10:00PM
Delivery
Instructor
TBA
Section
237225
Cost
$735
TOOL-1034 Tools-Methods for Improve Qualitymore info
Location: Notre Dame Campus
DatesClass DaysTimeDeliveryInstructorSectionCostActions
May 03, 23 - Jul 05, 23W6:00PM - 10:00PMF. Hodgson235883$585
Location: Notre Dame Campus
Dates
May 03, 23 - Jul 05, 23
Class days
W
6:00PM - 10:00PM
Delivery
Instructor
F. Hodgson
Section
235883
Cost
$585

2023 Spring Term - Distance Education
COMP-1081 Computers - Intromore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Apr 01, 23 - Jun 30, 23TBA238330$569
May 01, 23 - Jul 31, 23TBA238331$569
Jun 01, 23 - Aug 31, 23TBA238332$569
Location: Online
Dates
Apr 01, 23 - Jun 30, 23
Delivery
Instructor
TBA
Section
238330
Cost
$569
Dates
May 01, 23 - Jul 31, 23
Delivery
Instructor
TBA
Section
238331
Cost
$569
Dates
Jun 01, 23 - Aug 31, 23
Delivery
Instructor
TBA
Section
238332
Cost
$569
COMP-1237 Excel 2016more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Apr 01, 23 - Jun 30, 23TBA238343$569
May 01, 23 - Jul 31, 23TBA238344$569
Jun 01, 23 - Aug 31, 23TBA238345$569
Location: Online
Dates
Apr 01, 23 - Jun 30, 23
Delivery
Instructor
TBA
Section
238343
Cost
$569
Dates
May 01, 23 - Jul 31, 23
Delivery
Instructor
TBA
Section
238344
Cost
$569
Dates
Jun 01, 23 - Aug 31, 23
Delivery
Instructor
TBA
Section
238345
Cost
$569
COMM-1170 Interpersonal Communication 1more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Apr 11, 23 - Jul 04, 23C. Pierce237912$469
Location: Online
Dates
Apr 11, 23 - Jul 04, 23
Delivery
Instructor
C. Pierce
Section
237912
Cost
$469
BLPR-1031 Mechanical Blueprint Readingmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Apr 01, 23 - Jul 31, 23TBA238260$669
Location: Online
Dates
Apr 01, 23 - Jul 31, 23
Delivery
Instructor
TBA
Section
238260
Cost
$669
PROJ-1030 Project Management Fundamentalsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Apr 01, 23 - Jun 30, 23TBA238441$645
May 01, 23 - Jul 31, 23TBA238442$645
Jun 01, 23 - Aug 31, 23TBA238443$645
Location: Online
Dates
Apr 01, 23 - Jun 30, 23
Delivery
Instructor
TBA
Section
238441
Cost
$645
Dates
May 01, 23 - Jul 31, 23
Delivery
Instructor
TBA
Section
238442
Cost
$645
Dates
Jun 01, 23 - Aug 31, 23
Delivery
Instructor
TBA
Section
238443
Cost
$645
MATH-1020 Statisticsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
May 01, 23 - Aug 31, 23TBA237620$735
Location: Online
Dates
May 01, 23 - Aug 31, 23
Delivery
Instructor
TBA
Section
237620
Cost
$735
COMM-1243 Technical Communication 1more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Apr 01, 23 - Jun 30, 23S. Solomon240795$575
May 01, 23 - Jul 31, 23S. Solomon240796$575
Location: Online
Dates
Apr 01, 23 - Jun 30, 23
Delivery
Instructor
S. Solomon
Section
240795
Cost
$575
Dates
May 01, 23 - Jul 31, 23
Delivery
Instructor
S. Solomon
Section
240796
Cost
$575

2023 Summer Term - Continuing Education
MGMT-1034 Introduction to Total Quality Managementmore info
Location: Notre Dame Campus
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Jul 04, 23 - Aug 03, 23Tu Th6:00PM - 10:00PMTBA238551$585
Location: Notre Dame Campus
Dates
Jul 04, 23 - Aug 03, 23
Class days
Tu Th
6:00PM - 10:00PM
Delivery
Instructor
TBA
Section
238551
Cost
$585
MATH-1020 Statisticsmore info
Location: Roblin Centre (Prev. PSC)
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Jul 04, 23 - Sep 07, 23Tu Th6:00PM - 10:00PMTBA237229$735
Location: Roblin Centre (Prev. PSC)
Dates
Jul 04, 23 - Sep 07, 23
Class days
Tu Th
6:00PM - 10:00PM
Delivery
Instructor
TBA
Section
237229
Cost
$735

2023 Summer Term - Distance Education
COMP-1081 Computers - Intromore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jul 02, 23 - Sep 30, 23TBA240180$569
Aug 01, 23 - Oct 31, 23TBA240181$569
Location: Online
Dates
Jul 02, 23 - Sep 30, 23
Delivery
Instructor
TBA
Section
240180
Cost
$569
Dates
Aug 01, 23 - Oct 31, 23
Delivery
Instructor
TBA
Section
240181
Cost
$569
COMP-1237 Excel 2016more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jul 02, 23 - Sep 30, 23TBA240188$569
Aug 01, 23 - Oct 31, 23TBA240189$569
Location: Online
Dates
Jul 02, 23 - Sep 30, 23
Delivery
Instructor
TBA
Section
240188
Cost
$569
Dates
Aug 01, 23 - Oct 31, 23
Delivery
Instructor
TBA
Section
240189
Cost
$569
BLPR-1031 Mechanical Blueprint Readingmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jul 03, 23 - Oct 31, 23TBA240306$669
Location: Online
Dates
Jul 03, 23 - Oct 31, 23
Delivery
Instructor
TBA
Section
240306
Cost
$669
PROJ-1030 Project Management Fundamentalsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jul 02, 23 - Sep 30, 23TBA240413$645
Aug 01, 23 - Oct 31, 23TBA240414$645
Location: Online
Dates
Jul 02, 23 - Sep 30, 23
Delivery
Instructor
TBA
Section
240413
Cost
$645
Dates
Aug 01, 23 - Oct 31, 23
Delivery
Instructor
TBA
Section
240414
Cost
$645
MATH-1020 Statisticsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Aug 01, 23 - Nov 30, 23TBA240326$735
Location: Online
Dates
Aug 01, 23 - Nov 30, 23
Delivery
Instructor
TBA
Section
240326
Cost
$735

Computer/Laptop Requirements

Online learning is a critical component of course delivery in all Red River College programs. To ensure each student has the tools they need to achieve their academic goals, all Red River College students require, at a minimum:

1.  Off-campus access to a current computer with a webcam

2.  A high-speed internet connection

• Recommended minimum speed: 10 mbps for download, 3 mbps for upload
• Slower internet connection speeds may result in audio and video issues. Please keep in mind that if others in your home are using the same internet connection at the same time as you are, you may also experience audio and video issues.
• Please refer to  https://www.rrc.ca/future-students/computer-requirements/  for further information on Computer Requirements for Students.


Please note that any anticipated costs are not included in Books and Supplies estimates.

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is a process which documents and compares an individual's prior learning gained from prior education, work and life experiences and personal study to the learning outcomes in College courses/programs. For more information, please visit www.rrc.ca/rpl.

Other Information

The University of Manitoba offers the following courses, which may be taken in place of RRC courses:

  • Quality Assurance Planning = RRC's Introduction to Total Quality Management.
  • Quality Improvement: Principles and Procedures = RRC's Tools and Methods for the Improvement of Quality.

Graduation Requirements

You must complete your part-time program within four years from the start of the first course in the program, unless otherwise stated in the program outline.

A program GPA of 2.0 (60%) is required to graduate.

You will not be granted more than 75% of your credit requirements for graduation through transfer of credit.

When you have successfully completed all the required courses in this program, be sure to apply for your certificate. For complete details on applying to graduate and convocation, see rrc.ca/convocation.

Questions about graduation? Please call 204-694-1789 or 1-866-242-7073 for assistance.

Graduation with Honours
If you obtain a grade point average (GPA) of 3.8 or better for the program, you will graduate with honours. If you fail any course in the program, you will not be eligible for this honours designation.

Contact Information

For more information, contact:

School of Continuing Education
E113 - 2055 Notre Dame Ave
Winnipeg, MB R3H 0J9
Phone: 204-694-1789 or 1-866-242-7073
Fax: 204-633-6489
E-mail: cde@rrc.ca

Winkler Campus
100 - 561 Main Street
Winkler, MB  R6W 1E8
Phone: 204-325-9672
Fax: 204-325-4947
E-mail: winkler@rrc.ca

College Support Services

Red River College Polytechnic is committed to student success and provides valuable support services to assist in helping students make the most of their time at RRC Polytech.

Visit www.rrc.ca/supports for more information.

Page produced on 2023-02-07 15:13:36
Red River College Polytechnic endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.