PART-TIME | WINNIPEG LOCATIONS QUASP-CT Quality Systems Management & Applications

An error has occurred

Overview

  • Certificate program
  • Available by classroom delivery; some courses available by distance delivery

Description
Prepare you for a career as a Quality Technician or Quality Assurance Practitioner. You will study the theory and concepts of quality management and their applications. You can obtain the know-how to contribute effectively as part of a management team working to implement and maintain an organization’s quality program.

This program covers a range of topics relevant to the field of quality systems management, including: 
  • Data analysis
  • Statistical process control
  • ISO 9001:2000 quality systems
  • Process management

Admission Requirements

Regular Admission Requirements

Successful completion of Grade 12 including one credit in each of the following:

  • Grade 12 English
    and
  • Applied Math

Program Outline

You must successfully complete four courses and five electives to earn the certificate.

Core Courses:

  • Introduction to Total Quality Management  - C*
  • Tools-Methods for Improvement of Quality - C
  • Technical Communication 1 - C/D*
  • One 40 hour computer software application course:
    • Word - C/D
    • Excel - C/D

Electives (choose five): 

Choose five courses in either the Technical/Manufacturing stream or the Management/Service stream or a combination of the two. Courses must total a minimum of 200 hours.

Technical/Manufacturing

  • Mechanical Blueprint Reading - D
  • Geometric Dimensioning & Tolerancing - C
  • Statistics - C/D

Management/Service

  • Interpersonal Communication 1 - C/D
  • Process Management - Operations - C
  • Process Management - Advanced - C
  • Project Management Fundamentals - C/D*

 

Legend:

  • C/D - Classroom or Distance Delivery
  • C - Classroom Delivery
  • D - Distance Delivery
  • * Gold Seal Accredited
     

Courses and Descriptions

(Click the course name to view the description of the course)
Recognition of Prior Learning (RPL)
In addition to Transfer of Credit from a recognized post secondary institution, other RPL processes are available for RPL courses. Click here for more information. For courses with no RPL, please check www.rrc.ca/rpl for additional contact information.
BLPR-1031Mechanical Blueprint Reading
More Information

Learn to read and interpret blueprints and to make simple sketches while using the terminology associated with the Machine Trade. Through progressively challenging reading and sketching assignments, learn to apply drafting fundamentals or symbolism as recommended by the Canadian Standards Association.

 

COMM-1170Interpersonal Communication 1
More Information

Content is focused on human communication experienced in the helping professions. Emphasis is placed upon the student's growth, self-knowledge and behaviour in groups. Instructional methods will include discussions and activities to expand understanding and experience.

COMM-1243Technical Communication 1
More Information

Learn the principles of technical communication. Develop your skills to research, design and organize documents. Practice your skills using plain language techniques to produce clear, effective writing. Ideal for anyone who writes for business, government or industry.

COMP-1081Computers - IntroRPL
More Information

Increase your knowledge of computer fundamentals using a current Windows operating system. Content includes an introduction to the Internet and common Microsoft Applications including Word, Excel and PowerPoint.

If you are taking courses by distance delivery, you must have access to a computer with the appropriate Microsoft Office software and Microsoft Windows 7, 8 or 10.

COMP-1193Excel 2013
More Information

Become familiar with spreadsheet concepts, use basic features, obtain skills for further training, and be able to use Excel 2013 in the workplace environment.  Topics covered include using worksheets to make decisions, planning, building, testing and documenting worksheets, formatting and printing, functions, formulas and absolute references, charts and graphing, and solving complex problems. 

* This class is recommended for students with a good working knowledge of Microsoft Windows. Students who need to upgrade their computer skills prior to taking this class should take  Computers - Intro (Comp-1081).
If you are taking courses by distance delivery, you must have access to a computer with the appropriate Microsoft Office software.

COMP-1218Word 2013
More Information

Learn the basics of word processing along with some advanced Word 2013 features. Skill areas covered will include: basic word processing, formatting and editing; inserting and customizing pictures and graphics; formatting for multiple page documents; utilizing wizards and templates; adding charts, tables, columns, and mail merging for letters, envelopes and labels.            

If you are taking courses by distance delivery, you must have access to a computer with the appropriate Microsoft Office software


* This class is recommended for students with a good working knowledge of Microsoft Windows. Students who need to upgrade their computer skills prior to taking this class should take  Computers - Intro (Comp-1081).

COMP-1237Excel 2016
More Information

Become familiar with spreadsheet concepts, use basic features, obtain skills for further training and be able to use Excel 2016 in the workplace environment. Topics covered include using worksheets to make decisions, planning, building, testing and documenting worksheets, formatting and printing, functions, formulas and absolute references, charts and graphing, solving complex problems, and working with multiple worksheets and workbooks.

* This course is recommended for students with a good working knowledge of Microsoft Windows. Students who need to upgrade their computer skills prior to taking this class should take Computers - Intro (COMP-1081).

Distance Delivery:
Students must have access to a computer with the appropriate Microsoft Office software.
Excel 2016 and Excel 2016 Advanced are not suitable for use with Mac computer software
Required textbook sold separately and can be purchased at the Campus Store.

COMP-1238Word 2016
More Information

Learn the basics of word processing along with some advanced Word 2016 features. Skill areas covered will include: basic word processing, formatting and editing; inserting and customizing pictures and graphics; formatting for multiple page documents; utilizing wizards and templates; adding charts, tables, columns, and mail merging for letters, envelopes and labels.

If you are taking courses by distance delivery, you must have access to a computer with the appropriate Microsoft Office software.

* This class is recommended for students with a good working knowledge of Microsoft Windows. Students who need to upgrade their computer skills prior to taking this class should take Computers - Intro (Comp-1081)

DRAF-1027Geometric Dimensioning & Tolerancing
More Information

This course includes the fundamental concepts of geometric dimensioning and tolerancing according to ANSY Y14.5M - 1994. Students will learn how to properly apply the principles of geometric dimensioning and tolerancing to the manufacturing and inspection process. These principles will be applied as students inspect various parts using proper quality control methods.

MATH-1020Statistics
More Information

This course is an introduction to economic and business statistics. Topics include charts and graphs, frequency distributions, measures of central tendency, measures of dispersion, probability rules, probability and sampling distributions, and estimation.

MGMT-1034Introduction to Total Quality Management
More Information

Management using the Total Quality approach and its underlining principles is covered.  Quality as a competitive driver with its positive impact upon the customer, the parent organization and the employees is explained.  Its interfaces with ISO9000, Six Sigma and the seven primary management tools are also presented. Leadership, strategic planning, organizational culture, human resources, and business execution are included.

MGMT-1035Process Management-Operations
More Information

Topics in this course include: competitiveness, strategy, and productivity; forecasting; product and service design; capacity planning; process selection and facility layout; design of work systems; location planning and analysis; and introduction to quality.

Prerequisites:
MGMT-3002Process Management - Advanced
More Information

This course covers the advanced topics of Process Management including: Process Mapping & Robust Process Control Plans (PCP); Continuous Improvement Program & Project Management (CIP); Lean Manufacturing Principles (LMP), Value Stream Mapping (VSM) and 5S Concepts; Advanced Planning and Scheduling (APS); Supply Chain Management (SCM); Total Productive Maintenance (TPM); Materials Requirement Planning (MRP) and Enterprise Resource Planning (ERP); and Human Resources and Safety Management.

Prerequisites:
PROJ-1030Project Management FundamentalsRPL
More Information

Study the fundamental aspects and principles of project management including life cycle, integration, planning, organization and communication. Learn about work breakdown structures, diagramming, cost management and resource allocation. Examine today’s issues affecting project management including risk management, quality, conflict, and team building.

TOOL-1034Tools-Methods for Improve Quality
More Information

The primary technical issues, tools and techniques that underpin Six Sigma are developed and explored.  The Six Sigma principles, its problem-solving orientation, methodology and synergy with quality control and lean systems are covered.  Statistical thinking and the role of statistical tools is developed along with the other basic quality techniques. Statistical Process Control (SPC) charts, quality processes and other primary principles are included.

In addtion to Introduction to Total Quality Management, Business Statistics is also recommended as a prerequisite for this course.

Prerequisites:

Beginning September 1, 2018: students enrolling in Online Education courses will be required to purchase textbooks and materials at participating Campus stores or online. To review booklists and purchase textbooks, please visit bookstore.rrc.ca.

Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.


Click the "More Info" link beside the course's name to view the description of the course.

Course Dates and Fees

2020 Fall Term - Distance Education
COMP-1081 Computers - Intromore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Nov 01, 20 - Jan 31, 21K. Mann205842$535
Dec 01, 20 - Feb 28, 21K. Mann205843$535
Location: Online
Dates
Nov 01, 20 - Jan 31, 21
Delivery
Instructor
K. Mann
Section
205842
Cost
$535
Dates
Dec 01, 20 - Feb 28, 21
Delivery
Instructor
K. Mann
Section
205843
Cost
$535
COMP-1237 Excel 2016more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Nov 01, 20 - Jan 31, 21J. Epps205850$535
Dec 01, 20 - Feb 28, 21J. Epps205851$535
Location: Online
Dates
Nov 01, 20 - Jan 31, 21
Delivery
Instructor
J. Epps
Section
205850
Cost
$535
Dates
Dec 01, 20 - Feb 28, 21
Delivery
Instructor
J. Epps
Section
205851
Cost
$535
PROJ-1030 Project Management Fundamentalsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Nov 01, 20 - Jan 31, 21S. Thompson205928$609
Dec 01, 20 - Feb 28, 21S. Thompson205929$609
Location: Online
Dates
Nov 01, 20 - Jan 31, 21
Delivery
Instructor
S. Thompson
Section
205928
Cost
$609
Dates
Dec 01, 20 - Feb 28, 21
Delivery
Instructor
S. Thompson
Section
205929
Cost
$609
MATH-1020 Statisticsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Nov 01, 20 - Feb 28, 21N. Nkwonta204868$695
Location: Online
Dates
Nov 01, 20 - Feb 28, 21
Delivery
Instructor
N. Nkwonta
Section
204868
Cost
$695
COMM-1243 Technical Communication 1more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Nov 01, 20 - Jan 31, 21M. Kitz205758$539
Dec 01, 20 - Feb 28, 21M. Kitz205759$539
Location: Online
Dates
Nov 01, 20 - Jan 31, 21
Delivery
Instructor
M. Kitz
Section
205758
Cost
$539
Dates
Dec 01, 20 - Feb 28, 21
Delivery
Instructor
M. Kitz
Section
205759
Cost
$539
COMP-1218 Word 2013more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Nov 01, 20 - Jan 31, 21J. Epps205952$535
Dec 01, 20 - Feb 28, 21J. Epps205953$535
Location: Online
Dates
Nov 01, 20 - Jan 31, 21
Delivery
Instructor
J. Epps
Section
205952
Cost
$535
Dates
Dec 01, 20 - Feb 28, 21
Delivery
Instructor
J. Epps
Section
205953
Cost
$535

2021 Winter Term - Continuing Education
MATH-1020 Statisticsmore info
Location: Online
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Jan 12, 21 - Mar 18, 21Tu Th6:00PM - 10:00PMA. Hatcher206058$695
Location: Online
Dates
Jan 12, 21 - Mar 18, 21
Class days
Tu Th
6:00PM - 10:00PM
Delivery
Instructor
A. Hatcher
Section
206058
Cost
$695

2021 Winter Term - Distance Education
COMP-1081 Computers - Intromore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jan 06, 21 - Apr 06, 21TBA206514$535
Feb 01, 21 - Apr 30, 21TBA206515$535
Mar 01, 21 - May 31, 21TBA206516$535
Location: Online
Dates
Jan 06, 21 - Apr 06, 21
Delivery
Instructor
TBA
Section
206514
Cost
$535
Dates
Feb 01, 21 - Apr 30, 21
Delivery
Instructor
TBA
Section
206515
Cost
$535
Dates
Mar 01, 21 - May 31, 21
Delivery
Instructor
TBA
Section
206516
Cost
$535
COMP-1237 Excel 2016more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jan 06, 21 - Apr 06, 21TBA206520$535
Feb 01, 21 - Apr 30, 21TBA206521$535
Mar 01, 21 - May 31, 21TBA206522$535
Location: Online
Dates
Jan 06, 21 - Apr 06, 21
Delivery
Instructor
TBA
Section
206520
Cost
$535
Dates
Feb 01, 21 - Apr 30, 21
Delivery
Instructor
TBA
Section
206521
Cost
$535
Dates
Mar 01, 21 - May 31, 21
Delivery
Instructor
TBA
Section
206522
Cost
$535
COMM-1170 Interpersonal Communication 1more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jan 12, 21 - Apr 13, 21TBA206636$439
Location: Online
Dates
Jan 12, 21 - Apr 13, 21
Delivery
Instructor
TBA
Section
206636
Cost
$439
BLPR-1031 Mechanical Blueprint Readingmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jan 06, 21 - Apr 06, 21P. Levesque206629$629
Location: Online
Dates
Jan 06, 21 - Apr 06, 21
Delivery
Instructor
P. Levesque
Section
206629
Cost
$629
PROJ-1030 Project Management Fundamentalsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jan 06, 21 - Apr 06, 21TBA206597$609
Feb 01, 21 - Apr 30, 21TBA206598$609
Mar 01, 21 - May 31, 21TBA206599$609
Location: Online
Dates
Jan 06, 21 - Apr 06, 21
Delivery
Instructor
TBA
Section
206597
Cost
$609
Dates
Feb 01, 21 - Apr 30, 21
Delivery
Instructor
TBA
Section
206598
Cost
$609
Dates
Mar 01, 21 - May 31, 21
Delivery
Instructor
TBA
Section
206599
Cost
$609
MATH-1020 Statisticsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jan 06, 21 - May 06, 21N. Nkwonta206256$695
Location: Online
Dates
Jan 06, 21 - May 06, 21
Delivery
Instructor
N. Nkwonta
Section
206256
Cost
$695
COMM-1243 Technical Communication 1more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jan 06, 21 - Apr 06, 21TBA207076$539
Feb 01, 21 - Apr 30, 21TBA207077$539
Mar 01, 21 - May 31, 21TBA207079$539
Location: Online
Dates
Jan 06, 21 - Apr 06, 21
Delivery
Instructor
TBA
Section
207076
Cost
$539
Dates
Feb 01, 21 - Apr 30, 21
Delivery
Instructor
TBA
Section
207077
Cost
$539
Dates
Mar 01, 21 - May 31, 21
Delivery
Instructor
TBA
Section
207079
Cost
$539
COMP-1218 Word 2013more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jan 06, 21 - Apr 06, 21TBA206619$535
Feb 01, 21 - Apr 30, 21TBA206620$535
Mar 31, 21 - May 31, 21TBA206621$535
Location: Online
Dates
Jan 06, 21 - Apr 06, 21
Delivery
Instructor
TBA
Section
206619
Cost
$535
Dates
Feb 01, 21 - Apr 30, 21
Delivery
Instructor
TBA
Section
206620
Cost
$535
Dates
Mar 31, 21 - May 31, 21
Delivery
Instructor
TBA
Section
206621
Cost
$535

Computer/Laptop Requirements

Online learning is a critical component of course delivery in all Red River College programs. To ensure each student has the tools they need to achieve their academic goals, all Red River College students require, at minimum:

1.  Off-campus access to a current computer with a webcam

2.  A high speed internet connection

• Recommended minimum speed: 10 mbps for download, 3 mbps for upload
• Slower internet connection speeds may result in audio and video issues. Please keep in mind that if others in your home are using the same internet connection at the same time as you are, you may also experience audio and video issues.
• Please refer to https://www.rrc.ca/studentcomputing for further information on Computer Requirements for Students.


Please note that any anticipated costs are not included in Books and Supplies estimates.

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is a process which documents and compares an individual's prior learning gained from prior education, work and life experiences and personal study to the learning outcomes in College courses/programs. For more information, please visit www.rrc.ca/rpl.

Other Information

The University of Manitoba offers the following courses, which may be taken in place of RRC courses:

  • Quality Assurance Planning = RRC's Introduction to Total Quality Management.
  • Quality Improvement: Principles and Procedures = RRC's Tools and Methods for the Improvement of Quality.

Graduate Employment Report

Red River College surveys its graduates on an annual basis to collect data related to the graduates’ employment status, salary, occupation and skill use. In addition, graduates are asked to indicate their level of satisfaction regarding the education they received at Red River College.

Visit www.rrc.ca/numbers/reports/graduate-satisfaction for graduate satisfaction and employment reports.

Graduation Requirements

You must complete your part-time program within four years from the start of the first course in the program, unless otherwise stated in the program outline.

A program GPA of 2.0 (60%) is required to graduate.

You will not be granted more than 75% of your credit requirements for graduation through transfer of credit.

When you have successfully completed all the required courses in this program, be sure to apply for your certificate. For complete details on applying to graduate and convocation, see rrc.ca/convocation.

Questions about graduation? Please call 204-694-1789 or 1-866-242-7073 for assistance.

Graduation with Honours
If you obtain a grade point average (GPA) of 3.8 or better for the program, you will graduate with honours. If you fail any course in the program, you will not be eligible for this honours designation.

Contact Information

For more information, contact:

School of Continuing Education
E113 - 2055 Notre Dame Ave
Winnipeg, MB R3H 0J9
Phone: 204-694-1789 or 1-866-242-7073
Fax: 204-633-6489
E-mail: cde@rrc.ca

Winkler Campus
100 - 561 Main Street
Winkler, MB  R6W 1E8
Phone: 204-325-9672
Fax: 204-325-4947
E-mail: winkler@rrc.ca

How to Register

For information on how to register for courses in this program, follow the link below.

www.rrc.ca/part-time/registration/

Student Evaluation of Program

Every year Red River College surveys students, in all full-time programs, to learn more about their college experience. The questionnaire includes questions about students’ experiences with College programs, facilities, and services offered.

Visit www.rrc.ca/numbers/reports/student-evaluation-of-program for student evaluation of program reports.

College Support Services

Red River College is committed to student success and provides valuable support services to assist in helping students make the most of their time at RRC.

Visit www.rrc.ca/supports for more information.

Page produced on 2020-10-27 13:20:46
Red River College endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.