PART-TIME | WINNIPEG LOCATIONS PERPP-NA Personal/Professional Development

Courses and Descriptions

BUSA-9053Extraordinary Customer Service

Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line.  Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success. 

Upon successful completion of the course, you will:

  • Know how no one succeeds without attracting and keeping loyal customers
  • Be able to describe the important distinction between hearing and listening
  • Have the knowledge of the importance of Web-based customer service
  • Be able to categorize customer turnoffs and reduce the related problems.
  • Be able to discuss the importance of exceeding customer expectations

This micro-credential course is non-credit and delivered through the Learning Resources Network (LERN) via their UGotClass online course platform. Courses will never be cancelled once registration is open.

If the course is unavailable, get notified when it becomes available.

Textbooks and Booklists

Students enrolling in Part-Time and Online Education courses may be required to purchase textbooks and materials at participating Campus Store locations or online at bookstore.rrc.ca. Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.

Note: Courses requiring a textbook will show "TR" in the Delivery field.

Course Dates and Fees

2021 Summer Term - Continuing Education
BUSA-9053 Extraordinary Customer Service
Location: Off Campus
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Jul 06, 21 - Jul 30, 21  TBA216071$195
Location: Off Campus
Dates
Jul 06, 21 - Jul 30, 21
Class days
 
 
Delivery
Instructor
TBA
Section
216071
Cost
$195

2021 Fall Term - Continuing Education
BUSA-9053 Extraordinary Customer Service
Location: Off Campus
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Oct 04, 21 - Oct 29, 21  TBA220411$195
Location: Off Campus
Dates
Oct 04, 21 - Oct 29, 21
Class days
 
 
Delivery
Instructor
TBA
Section
220411
Cost
$195
Page produced on 2021-05-11 02:43:13
Red River College endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.