Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service. The payoff is enormous.
Upon successful completion of the course, you will be able to:
This micro-credential course is non-credit and delivered through the Learning Resources Network (LERN) via their UGotClass online course platform. Courses will never be cancelled once registration is open.
If the course is unavailable, get notified when it becomes available.
Students enrolling in Part-Time and Online Education courses may be required to purchase textbooks and materials at participating Campus Store locations or online at bookstore.rrc.ca. Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.
Note: Courses requiring a textbook will show "TR" in the Delivery field.
Location: Off Campus | |||||||
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Dates | Class Days | Time | Delivery | Instructor | Section | Cost | Actions |
Jun 07, 21 - Jul 02, 21 | TBA | 216073 | $195 |