MGMT-9005Handling Difficult Conversations in the Workplace
If you're a manager or supervisor, you have probably been faced with a difficult conversation with a direct report. Not only do these conversations require sensitivity, delicacy, and in all likelihood, confidentiality, but how the conversation is handled can greatly impact the outcome. This course seeks to prepare learners to better handle awkward and difficult discussions with employees. Many difficult conversations can impact employee productivity, but as the manager or supervisor, you can learn to coach and counsel employees to create a calmer work environment and increase staff retention and productivity in the process.
This course will take three hours to complete. You have 90 days to complete the course.
This course is created and delivered by MindEdge. All coursework will be delivered through MindEdge’s Learning Management System (LMS).
Textbooks and Booklists
Students enrolling in Part-Time and Online Education courses may be required to purchase textbooks and materials at participating Campus Store locations or online at bookstore.rrc.ca. Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.
Note: Courses requiring a textbook will show "TR" in the Delivery field.
Course Dates and Fees
2026 Winter Term - Distance Education
MGMT-9005 Handling Difficult Conversations in the Workplace
Location: Online
Dates
Delivery
Instructor
Section
Cost
Actions
Feb 03, 26 - May 04, 26
TBA
278002
$135
Mar 03, 26 - Jun 01, 26
TBA
278003
$135
Location: Online
Dates
Feb 03, 26 - May 04, 26
Delivery
Instructor
TBA
Section
278002
Cost
$135
Dates
Mar 03, 26 - Jun 01, 26
Delivery
Instructor
TBA
Section
278003
Cost
$135
2026 Spring Term - Distance Education
MGMT-9005 Handling Difficult Conversations in the Workplace
Location: Online
Dates
Delivery
Instructor
Section
Cost
Actions
Apr 07, 26 - Jul 06, 26
TBA
279286
$135
May 05, 26 - Aug 03, 26
TBA
279287
$135
Jun 02, 26 - Sep 07, 26
TBA
279288
$135
Location: Online
Dates
Apr 07, 26 - Jul 06, 26
Delivery
Instructor
TBA
Section
279286
Cost
$135
Dates
May 05, 26 - Aug 03, 26
Delivery
Instructor
TBA
Section
279287
Cost
$135
Dates
Jun 02, 26 - Sep 07, 26
Delivery
Instructor
TBA
Section
279288
Cost
$135
Page produced on 2026-01-07 06:31:09
Please take note of the following course code:
You will need to refer to this code for registration purposes.
Online Registration is not available for this course. Please contact your local registration office or click link below for other registration options.
Please note: Students can only be added to the wait list for one section of a course.
You will be contacted by Red River College Polytechnic via email as soon as a spot becomes available.
Waitlist Request for Section #
Red River College Polytechnic endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.
