Description
Prepare to succeed as a computer and network support specialist by enhancing your knowledge of computer hardware, networks, servers, and operating systems.
You will learn how to set up, maintain, manage and troubleshoot computer systems using industry standards. Many of the classes in this program are designed to help you prepare for industry certification.
Proficiency in basic computer skills (including word processing, spreadsheet, and presentation software) is essential to your success in this program. If you do not have these skills, it is strongly recommended that you complete COMP-1313 Introduction to Computers prior to beginning the program.
Regular Admission Requirements
Special Admission Requirements
If you are 19 years of age or older on or before September 30 in your year of registration, have been out of high school for a minimum of one year, and you do not meet the regular admission requirements, you may apply under the special admission requirements.
You must successfully complete seven courses to earn a certificate: One First Level course, four Core Courses and two Elective Courses.
You must obtain a minimum grade of C (60%) in each course to graduate from the program.
Courses should be taken in the order shown below. Ensure that you have the prerequisites for each course.
First Level Course:
Core Courses: Take the following four (4) courses:
Elective Courses: Select a stream (Cisco CCNA or Windows Server) and then select two courses from that stream
Cisco CCNA Stream
Windows Server Stream
Legend:
This course will enables you to identify and explain PC components, setup a basic PC workstation, conduct basic software installation, identify compatibility issues and recognize and prevent basic security risks. You will gain knowledge in the areas of Green IT and preventative maintenance of computers while becoming familiar with many of the hardware concepts in the industry. The course will prepare your to take the COMP TIA, Strata I.T.Fundamentals, Exam number:FC0-U41. Topics covered include operating systems, central processing units, memory management, data storage, printers, communication devices and backup systems.
The IT Essentials (ITE) 8.0 curriculum helps students prepare for the CompTIA A+ certification exams 220-01 and 220-802.
This course covers the fundamentals of computer hardware and software and advanced concepts such as security, networking, and the responsibilities of an I.T. professional. Students who complete this course will be able to describe the internal components of a computer, assemble a computer system, install an operating system, and troubleshoot using system tools and diagnostic software. Students will also be able to connect to the Internet and share resources in a networked environment. New topics in this version include mobile devices such as tablets and smartphones and client side virtualization. Expanded topics include the Microsoft Windows 10 operating system, security, networking, and troubleshooting.
This course is intended for entry-level computer support professionals with basic knowledge of computer hardware, software, networks and operating systems. This is intended to students that wish to increase their knowledge and understanding of Linux concepts and skills to prepare for a career in Linux support or administration, or to prepare for the CompTIA® Linux+(TM) certification. The course has tests and virtual labs for every section in the course that can be attempted as many times as desired. There are three major, on line, written tests and two, on line, virtual lab tests. There is also an on line, proctored, final exam that will be written at a location determined by RRC. The student will also have a limited, unsupported, time access (1 year), to sample Linux+ certification exams.
This course conforms to the first of three courses leading to the Cisco Certified Network Association (CCNA) designation. This course introduces the architecture, structure, functions, components, and models of the internet and other computer networks. It uses the OSI and TCP layered models to examine the nature and roles of protocols and services at the application, network, data link, and physical layers. The principles and structure of IP addressing, and the fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. At the end of the course, students build simple LAN topologies by applying basic principles of cabling, performing basic configurations of network devices including routers and switches, and implementing IP addressing schemes.
The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows 7, Windows 8 and/or Windows 10 in a variety of stand-alone and network operating systems environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management and support of Windows 7, Windows 8 and Windows 10.
This course is designed to give students the basic competencies needed to work with Local Area Networks. Participants will learn the skills necessary to pursue the COMP TIA Server plus certification. Students will be introduced to the cabling and network topologies used in industry, as well as the theoretical aspects of networks and network administration. Skill areas covered include creating and maintaining users and groups, regulating and securing access to resources, configuring access to printers, automating access via scripts, understanding system software, storage systems, disaster recovery and basic troubleshooting.
This course conforms to the second of three courses leading to the Cisco Certified Network Associate (CCNA) designation. The course expands on topics covered in Cisco Networking 1 and examines new topics. The course describes the architecture, components and operation of routers and switches in a small to medium business environment.. Students will analyze, configure, verify and troubleshoot the following using both IPv4/IPv5 protocols and services: Security, Redundancy, DHCP, WLAN, Static Routing, Inter-VLAN routing, Routing tables, Dynamic Trunking (DTP), VLANs, STP and EtherChannel. By the end of this course, students will be able to recognize and correct common routing/switching issues. Basic procedural labs are introduced in each module. Students then perform basic configuration, implementation, and troubleshooting on provided equipment. Packet Tracer activities reinforce new concepts and allow students to model and analyze routing.
This course provides students with the knowledge and skills to manage accounts and resources in a Microsoft Windows Server™ 2016 and 2019 environment. The course is intended for systems administrator and anyone responsible for managing Windows networks. These tasks include managing user, computer, and group accounts; managing access to network resources; managing printers; managing an organizational unit in a network based on Active Directory® directory service; and implementing Group Policy to manage users and computers. The emphasis is on Server 2016 & 2019.
This course will present a balance of theory and hands-on projects to teach network infrastructure concepts and technologies. Topics will include the OSI model, standards, protocols, hardware and the underlying theory of physical networks that makes it all work. Additionally the concepts of network security, backups & recovery, disaster planning and network management will be covered. This course is intended for people who have a current understanding of computers and utilize them today. The individual who has been given the responsibility of proposing a network environment, or maintains an existing one will benefit from the material. One of the highlights is a field trip to witness a network infrastructure and speak with industry professionals.
This course provides students with the knowledge and skills to implement, manage, and maintain a Microsoft Windows Server™ 2019, Windows Server 2016 network infrastructure. The course is intended for systems administrator candidates who are responsible for implementing, managing, and maintaining server networking technologies. These tasks include implementing routing; implementing, managing, and maintaining Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), and Windows Internet Name Service (WINS); securing Internet Protocol (IP) traffic with Internet Protocol security (IPSec) and certificates; implementing a network access infrastructure by configuring the connections for remote access clients (VPN's). The emphasis is on Server 2019 and with a Windows 10 client.
This course provides a strong foundation in voice applications and telephony infrastructure concepts. After completion of this course, students will be capable of performing baseline installation, and operating and maintenance tasks on Cisco VoIP solutions. The course will teach students basic IP telephony theory, installation, configuration, and maintenance. The course is geared to small- to medium-sized IP telephony solutions using Cisco Unified Communications Manager Express.
Study the fundamental aspects and principles of project management including life cycle, integration, planning, organization and communication. Learn about work breakdown structures, diagramming, cost management and resource allocation. Examine today’s issues affecting project management including risk management, quality, conflict, and team building.
Students enrolling in Part-Time and Online Education courses may be required to purchase textbooks and materials at participating Campus Store locations or online at bookstore.rrc.ca. Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.
Note: Courses requiring a textbook will show "TR" in the Delivery field.
Click the "More Info" link beside the course's name to view the description of the course.
| Location: Online | |||||
|---|---|---|---|---|---|
| Dates | Delivery | Instructor | Section | Cost | Actions |
| May 01, 25 - Jul 31, 25 | R. Ragbirsingh | 267169 | $605 | ||
| Jun 01, 25 - Aug 31, 25 | R. Ragbirsingh | 267170 | $605 | ||
| Location: Online | |||||
|---|---|---|---|---|---|
| Dates | Delivery | Instructor | Section | Cost | Actions |
| May 01, 25 - Jul 31, 25 | R. Ragbirsingh | 267172 | $605 | ||
| Jun 01, 25 - Aug 31, 25 | R. Ragbirsingh | 267173 | $605 | ||
| Location: Online | |||||
|---|---|---|---|---|---|
| Dates | Delivery | Instructor | Section | Cost | Actions |
| May 01, 25 - Jul 31, 25 | R. Ragbirsingh | 267175 | $605 | ||
| Jun 01, 25 - Aug 31, 25 | R. Ragbirsingh | 267176 | $605 | ||
| Location: Online | |||||
|---|---|---|---|---|---|
| Dates | Delivery | Instructor | Section | Cost | Actions |
| May 01, 25 - Jul 31, 25 | S. Hinkson | 266552 | $685 | ||
| Jun 01, 25 - Aug 31, 25 | S. Hinkson | 266553 | $685 | ||
| Location: Online | |||||
|---|---|---|---|---|---|
| Dates | Delivery | Instructor | Section | Cost | Actions |
| May 01, 25 - Jul 31, 25 | R. Ragbirsingh | 267208 | $655 | ||
| Jun 01, 25 - Aug 31, 25 | R. Ragbirsingh | 267209 | $655 | ||
| Location: Online | |||||
|---|---|---|---|---|---|
| Dates | Delivery | Instructor | Section | Cost | Actions |
| May 01, 25 - Jul 31, 25 | R. Ragbirsingh | 267214 | $655 | ||
| Jun 01, 25 - Aug 31, 25 | R. Ragbirsingh | 267215 | $655 | ||
| Location: Online | |||||
|---|---|---|---|---|---|
| Dates | Delivery | Instructor | Section | Cost | Actions |
| May 01, 25 - Jul 31, 25 | R. Ragbirsingh | 267211 | $655 | ||
| Jun 01, 25 - Aug 31, 25 | R. Ragbirsingh | 267212 | $655 | ||
| Location: Online | |||||
|---|---|---|---|---|---|
| Dates | Delivery | Instructor | Section | Cost | Actions |
| Jul 02, 25 - Sep 30, 25 | R. Ragbirsingh | 268123 | $605 | ||
| Aug 01, 25 - Oct 31, 25 | R. Ragbirsingh | 268124 | $605 | ||
| Location: Online | |||||
|---|---|---|---|---|---|
| Dates | Delivery | Instructor | Section | Cost | Actions |
| Jul 02, 25 - Sep 30, 25 | R. Ragbirsingh | 268128 | $605 | ||
| Aug 01, 25 - Oct 31, 25 | R. Ragbirsingh | 268129 | $605 | ||
| Location: Online | |||||
|---|---|---|---|---|---|
| Dates | Delivery | Instructor | Section | Cost | Actions |
| Jul 02, 25 - Sep 30, 25 | R. Ragbirsingh | 268130 | $605 | ||
| Aug 01, 25 - Oct 31, 25 | R. Ragbirsingh | 268131 | $605 | ||
| Location: Online | |||||
|---|---|---|---|---|---|
| Dates | Delivery | Instructor | Section | Cost | Actions |
| Jul 02, 25 - Sep 30, 25 | S. Hinkson | 268097 | $685 | ||
| Aug 01, 25 - Oct 31, 25 | S. Hinkson | 268098 | $685 | ||
| Location: Online | |||||
|---|---|---|---|---|---|
| Dates | Delivery | Instructor | Section | Cost | Actions |
| Jul 02, 25 - Sep 30, 25 | R. Ragbirsingh | 268166 | $655 | ||
| Aug 01, 25 - Oct 31, 25 | R. Ragbirsingh | 268167 | $655 | ||
| Location: Online | |||||
|---|---|---|---|---|---|
| Dates | Delivery | Instructor | Section | Cost | Actions |
| Jul 02, 25 - Sep 30, 25 | R. Ragbirsingh | 268171 | $655 | ||
| Aug 01, 25 - Oct 31, 25 | R. Ragbirsingh | 268172 | $655 | ||
| Location: Online | |||||
|---|---|---|---|---|---|
| Dates | Delivery | Instructor | Section | Cost | Actions |
| Jul 02, 25 - Sep 30, 25 | R. Ragbirsingh | 268168 | $655 | ||
| Aug 01, 25 - Oct 31, 25 | R. Ragbirsingh | 268169 | $655 | ||
Online learning is a critical component of course delivery in all Red River College programs. To ensure each student has the tools they need to achieve their academic goals, all Red River College students require, at minimum:
1. Off-campus access to a current computer with a webcam
2. A high speed internet connection
• Recommended minimum speed: 10 mbps for download, 3 mbps for upload
• Slower internet connection speeds may result in audio and video issues. Please keep in mind that if others in your home are using the same internet connection at the same time as you are, you may also experience audio and video issues.
• Please refer to https://www.rrc.ca/studentcomputing for further information on Computer Requirements for Students.
Please note that any anticipated costs are not included in Books and Supplies estimates.
New courses:
The MCSE courses have been replaced with the following;
Updated Material:
Recognition of Prior Learning (RPL) is a process which documents and compares an individual's prior learning gained from prior education, work and life experiences and personal study to the learning outcomes in College courses/programs. For more information, please visit www.rrc.ca/rpl.
You must complete your part-time program within four years from the start of the first course in the program, unless otherwise stated in the program outline.
A program GPA of 2.0 (60%) is required to graduate.
You will not be granted more than 75% of your credit requirements for graduation through transfer of credit.
When you have successfully completed all the required courses in this program, be sure to apply to graduate. For complete details on applying to graduate and convocation, see rrc.ca/convocation.
Questions about graduation? Please call 204-694-1789 or 1-866-242-7073 for assistance.
Graduation with Honours
If you obtain a grade point average (GPA) of 3.8 or better for the program, you will graduate with honours. If you fail any course in the program, you will not be eligible for this honours designation.