PART-TIME | WINNIPEG LOCATIONS COMSP-CT Computer and Network Support

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Overview

  • Certificate program
  • Available by classroom delivery; some courses available by distance delivery

Description
Prepare to succeed as a computer and network support specialist by enhancing your knowledge of computer hardware, networks, servers, and operating systems.

You will learn how to set up, maintain, manage and troubleshoot computer systems using industry standards. Many of the classes in this program are designed to help you prepare for industry certification.


See Course Dates and Fees


CEF2019IT

Admission Requirements

Proficiency in basic computer skills (including word processing, spreadsheet, and presentation software) is essential to your success in this program. If you do not have these skills, it is strongly recommended that you complete Computers - Intro (COMP-1081) prior to beginning the program.

Regular Admission Requirements

  1. Successful completion of Grade 12 including one credit in:
  • Grade 12 Math

Special Admission Requirements
If you are 19 years of age or older on or before September 30 in your year of registration, have been out of high school for a minimum of one year, and you do not meet the regular admission requirements, you may apply under the special admission requirements.

  1. Successful completion of Grade 12 Math.

Program Outline

You must successfully complete seven courses to earn a certificate: One First Level course, four Core Courses and two Elective Courses.

You must obtain a minimum grade of C (60%) in each course to graduate from the program.

Courses should be taken in the order shown below. Ensure that you have the prerequisites for each course.
 
First Level Course: 

  • I.T Fundamentals - C/D (CompTIA Strata Certification Aligned)
    (Suitable for students without significant prior computer experience)

Core Courses: Take the following four (4) courses:

  • CISCO IT Essentials - C (CompTIA A+ Certification Aligned) 
  • Network Infrastructure  - C/D (Network + Certification Aligned)
  • Network Administration - C/D (Server + Certification Aligned)
  • Project Management Fundamentals - C/D  (PMI Aligned)

Elective Courses: Select any two (2) from any stream

Cisco CCNA Stream

  • Cisco Networking 1 (CCNA 1) - C
  • Cisco Networking 2 (CCNA 2) - C

Windows Server Stream

  • Windows Deployment and Support - C
  • Windows Server Administration Intro - C
  • Windows Server Administration Intermediate - C

Linux Stream

  • Linux Professional - (Linux+ Aligned) - D

Technical Communicator Stream

  • Technical Communications 1 - C/D
  • Manual Writing and Design  - C/D
Legend:
  • C/D - Classroom or Distance Delivery
  • C - Classroom Delivery
  • D - Distance Delivery

Courses and Descriptions

(Click the course name to view the description of the course)
Recognition of Prior Learning (RPL)
In addition to Transfer of Credit from a recognized post secondary institution, other RPL processes are available for RPL courses. Click here for more information. For courses with no RPL, please check www.rrc.ca/rpl for additional contact information.
COMM-1138Manual Writing and Design
More Information

Create and design a manual with an emphasis on readability, accessibility and usability. Learn the importance of writing user manuals and discover how a well-written manual can be an asset to companies and to consumers.

COMM-1243Technical Communication 1
More Information

Learn the principles of technical communication. Develop your skills to research, design and organize documents. Practice your skills using plain language techniques to produce clear, effective writing. Ideal for anyone who writes for business, government or industry.

COMP-1061I.T Fundamentals
More Information

This course will enables you to identify and explain PC components, setup a basic PC workstation, conduct basic software installation, identify compatibility issues and recognize and prevent basic security risks. You will gain knowledge in the areas of Green IT and preventative maintenance of computers while becoming familiar with many of the hardware concepts in the industry. The course will prepare your to take the COMP TIA, Strata I.T.Fundamentals, Exam number:FC0-U41. Topics covered include operating systems, central processing units, memory management, data storage, printers, communication devices and backup systems.

COMP-1092Cisco IT Essentials 1
More Information

The IT Essentials (ITE) 6.0 curriculum helps students prepare for the CompTIA A+ certification exams 220-01 and 220-802. 

  • CompTIA A+ 220-801 covers the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking. 
  • CompTIA A+ 220-802 covers the skills required to install and configure PC operating systems, as well as configuring common features such as network connectivity and email for Android and Apple iOS mobile operating systems. 

This course covers the fundamentals of computer hardware and software and advanced concepts such as security, networking, and the responsibilities of an I.T. professional. Students who complete this course will be able to describe the internal components of a computer, assemble a computer system, install an operating system, and troubleshoot using system tools and diagnostic software. Students will also be able to connect to the Internet and share resources in a networked environment. New topics in this version include mobile devices such as tablets and smartphones and client side virtualization. Expanded topics include the Microsoft Windows 10 operating system, security, networking, and troubleshooting. 


Prerequisites:
COMP-1097Cisco Networking 1
More Information

This course introduces the architecture, structure, protocols, components, and models of the Internet and other computer networks. It uses the OSI and TCP layered models to examine the nature and roles of protocols and services at the application, transport, network, data link, and physical layers.

You will design and apply an IPv4 and/or IPv6 addressing scheme on simple LAN topologies. Topologies are built using Cisco routers and switches available in class. To  supplement the your learning, Packet Tracer (PT) activities help you analyze protocol and network operation and build small networks in a simulated environment.

COMP-1116Linux Professional
More Information

This course is intended for entry-level computer support professionals with basic knowledge of computer hardware, software, networks and operating systems. This is intended to students that wish to increase their knowledge and understanding of Linux concepts and skills to prepare for a career in Linux support or administration, or to prepare for the CompTIA® Linux+(TM) certification. The course has tests and virtual labs for every section in the course that can be attempted as many times as desired.  There are three major, on line, written tests and two, on line, virtual lab tests. There is also an on line, proctored, final exam that will be written at a location determined by RRC.  The student will also have a limited, unsupported, time access (1 year), to sample Linux+ certification exams.

Prerequisites:
COMP-1365Windows Deployment and Support
More Information

The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows 7, Windows 8 and/or Windows 10 in a variety of stand-alone and network operating systems environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management and support of  Windows 7, Windows 8 and Windows 10.

COMP-1434Network AdministrationRPL
More Information

This course is designed to give students the basic competencies needed to work with Local Area Networks. Participants will learn the skills necessary to pursue the COMP TIA Server plus certification. Students will be introduced to the cabling and network topologies used in industry, as well as the theoretical aspects of networks and network administration. Skill areas covered include creating and maintaining users and groups, regulating and securing access to resources, configuring access to printers, automating access via scripts, understanding system software, storage systems, disaster recovery and basic troubleshooting.

Prerequisites:
COMP-2098Cisco Networking 2
More Information

This course investigates the architecture, components and operation of routers and switches in a small to medium business environment. You will analyze, configure, verify and troubleshoot networks that employ both IPv4 / IPv6 protocols, static routing,  ACLs, DHCP, Inter-VLAN routing, static routing, switch operation, spanning-tree protocol, redundancy protocols, mitigation of LAN attacks and wireless networks. Course material is presented in class through lectures and then put into practice through practical labs and problem solving sessions.

Prerequisites:
COMP-2366Windows Server Administration Intro
More Information

This course provides students with the knowledge and skills to manage accounts and resources in a Microsoft Windows Server™ 2003, Windows Server 2008 R2, and Windows 2012 environment. The course is intended for systems administrator and systems engineer candidates who are responsible for managing accounts and resources. These tasks include managing user, computer, and group accounts; managing access to network resources; managing printers; managing an organizational unit in a network based on Active Directory® directory service; and implementing Group Policy to manage users and computers.  The emphasis is on Server 2008 R2 and Server 2012

Prerequisites:
COMP-2440Network Infrastructure
More Information

This course will present a balance of theory and hands-on projects to teach network infrastructure concepts and technologies.  Topics will include the OSI model, standards, protocols, hardware and the underlying theory of physical networks that makes it all work. Additionally the concepts of network security, backups & recovery, disaster planning and network management will be covered. This course is intended for people who have a current understanding of computers and utilize them today. The individual who has been given the responsibility of proposing a network environment, or maintains an existing one will benefit from the material. One of the highlights is a field trip to witness a network infrastructure and speak with industry professionals.

Prerequisites:
COMP-3367Windows Server Administration Intermediate
More Information

This course provides students with the knowledge and skills to implement, manage, and maintain a Microsoft Windows Server™ 2003, Windows Server 2008 R2, and Server 2012  network infrastructure. The course is intended for systems administrator and systems engineer candidates who are responsible for implementing, managing, and maintaining server networking technologies. These tasks include implementing routing; implementing, managing, and maintaining Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), and Windows Internet Name Service (WINS); securing Internet Protocol (IP) traffic with Internet Protocol security (IPSec) and certificates; implementing a network access infrastructure by configuring the connections for remote access clients; and managing and monitoring network access.  The emphasis is on Server 2008 R2 and Server 2012.

Prerequisites:
PROJ-1030Project Management FundamentalsRPL
More Information

Study the fundamental aspects and principles of project management including life cycle, integration, planning, organization and communication. Learn about work breakdown structures, diagramming, cost management and resource allocation. Examine today’s issues affecting project management including risk management, quality, conflict, and team building.

Beginning September 1, 2018: students enrolling in Online Education courses will be required to purchase textbooks and materials at participating Campus stores or online. To review booklists and purchase textbooks, please visit bookstore.rrc.ca.

Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.


Click the "More Info" link beside the course's name to view the description of the course.

Course Dates and Fees

2020 Fall Term - Distance Education
COMP-1061 I.T Fundamentalsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Nov 01, 20 - Jan 31, 21R. Ragbirsingh205862$535
Dec 01, 20 - Feb 28, 21R. Ragbirsingh205863$535
Location: Online
Dates
Nov 01, 20 - Jan 31, 21
Delivery
Instructor
R. Ragbirsingh
Section
205862
Cost
$535
Dates
Dec 01, 20 - Feb 28, 21
Delivery
Instructor
R. Ragbirsingh
Section
205863
Cost
$535
COMM-1138 Manual Writing and Designmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Nov 01, 20 - Jan 31, 21S. Talon205730$539
Dec 01, 20 - Feb 28, 21S. Talon205731$539
Location: Online
Dates
Nov 01, 20 - Jan 31, 21
Delivery
Instructor
S. Talon
Section
205730
Cost
$539
Dates
Dec 01, 20 - Feb 28, 21
Delivery
Instructor
S. Talon
Section
205731
Cost
$539
COMP-1434 Network Administrationmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Nov 01, 20 - Jan 31, 21R. Ragbirsingh205874$579
Dec 01, 20 - Feb 28, 21R. Ragbirsingh205875$579
Location: Online
Dates
Nov 01, 20 - Jan 31, 21
Delivery
Instructor
R. Ragbirsingh
Section
205874
Cost
$579
Dates
Dec 01, 20 - Feb 28, 21
Delivery
Instructor
R. Ragbirsingh
Section
205875
Cost
$579
COMP-2440 Network Infrastructuremore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Nov 01, 20 - Jan 31, 21R. Ragbirsingh205878$535
Dec 01, 20 - Feb 28, 21R. Ragbirsingh205879$535
Location: Online
Dates
Nov 01, 20 - Jan 31, 21
Delivery
Instructor
R. Ragbirsingh
Section
205878
Cost
$535
Dates
Dec 01, 20 - Feb 28, 21
Delivery
Instructor
R. Ragbirsingh
Section
205879
Cost
$535
PROJ-1030 Project Management Fundamentalsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Nov 01, 20 - Jan 31, 21S. Thompson205928$609
Dec 01, 20 - Feb 28, 21S. Thompson205929$609
Location: Online
Dates
Nov 01, 20 - Jan 31, 21
Delivery
Instructor
S. Thompson
Section
205928
Cost
$609
Dates
Dec 01, 20 - Feb 28, 21
Delivery
Instructor
S. Thompson
Section
205929
Cost
$609
COMM-1243 Technical Communication 1more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Nov 01, 20 - Jan 31, 21M. Kitz205758$539
Dec 01, 20 - Feb 28, 21M. Kitz205759$539
Location: Online
Dates
Nov 01, 20 - Jan 31, 21
Delivery
Instructor
M. Kitz
Section
205758
Cost
$539
Dates
Dec 01, 20 - Feb 28, 21
Delivery
Instructor
M. Kitz
Section
205759
Cost
$539

2021 Winter Term - Distance Education
COMP-1061 I.T Fundamentalsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jan 06, 21 - Apr 06, 21TBA206546$535
Feb 01, 21 - Apr 30, 21TBA206547$535
Mar 01, 21 - May 31, 21TBA206622$535
Location: Online
Dates
Jan 06, 21 - Apr 06, 21
Delivery
Instructor
TBA
Section
206546
Cost
$535
Dates
Feb 01, 21 - Apr 30, 21
Delivery
Instructor
TBA
Section
206547
Cost
$535
Dates
Mar 01, 21 - May 31, 21
Delivery
Instructor
TBA
Section
206622
Cost
$535
COMM-1138 Manual Writing and Designmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jan 01, 21 - Mar 31, 21TBA207056$539
Feb 01, 21 - Apr 30, 21TBA207057$539
Mar 01, 21 - May 31, 21TBA207058$539
Location: Online
Dates
Jan 01, 21 - Mar 31, 21
Delivery
Instructor
TBA
Section
207056
Cost
$539
Dates
Feb 01, 21 - Apr 30, 21
Delivery
Instructor
TBA
Section
207057
Cost
$539
Dates
Mar 01, 21 - May 31, 21
Delivery
Instructor
TBA
Section
207058
Cost
$539
COMP-1434 Network Administrationmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jan 06, 21 - Apr 06, 21TBA206551$579
Feb 01, 21 - Apr 30, 21TBA206552$579
Mar 01, 21 - May 31, 21TBA206553$579
Location: Online
Dates
Jan 06, 21 - Apr 06, 21
Delivery
Instructor
TBA
Section
206551
Cost
$579
Dates
Feb 01, 21 - Apr 30, 21
Delivery
Instructor
TBA
Section
206552
Cost
$579
Dates
Mar 01, 21 - May 31, 21
Delivery
Instructor
TBA
Section
206553
Cost
$579
COMP-2440 Network Infrastructuremore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jan 06, 21 - Apr 06, 21TBA206557$535
Feb 01, 21 - Apr 30, 21TBA206558$535
Mar 01, 21 - May 31, 21TBA206559$535
Location: Online
Dates
Jan 06, 21 - Apr 06, 21
Delivery
Instructor
TBA
Section
206557
Cost
$535
Dates
Feb 01, 21 - Apr 30, 21
Delivery
Instructor
TBA
Section
206558
Cost
$535
Dates
Mar 01, 21 - May 31, 21
Delivery
Instructor
TBA
Section
206559
Cost
$535
PROJ-1030 Project Management Fundamentalsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jan 06, 21 - Apr 06, 21TBA206597$609
Feb 01, 21 - Apr 30, 21TBA206598$609
Mar 01, 21 - May 31, 21TBA206599$609
Location: Online
Dates
Jan 06, 21 - Apr 06, 21
Delivery
Instructor
TBA
Section
206597
Cost
$609
Dates
Feb 01, 21 - Apr 30, 21
Delivery
Instructor
TBA
Section
206598
Cost
$609
Dates
Mar 01, 21 - May 31, 21
Delivery
Instructor
TBA
Section
206599
Cost
$609
COMM-1243 Technical Communication 1more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jan 06, 21 - Apr 06, 21TBA207076$539
Feb 01, 21 - Apr 30, 21TBA207077$539
Mar 01, 21 - May 31, 21TBA207079$539
Location: Online
Dates
Jan 06, 21 - Apr 06, 21
Delivery
Instructor
TBA
Section
207076
Cost
$539
Dates
Feb 01, 21 - Apr 30, 21
Delivery
Instructor
TBA
Section
207077
Cost
$539
Dates
Mar 01, 21 - May 31, 21
Delivery
Instructor
TBA
Section
207079
Cost
$539

Computer/Laptop Requirements

Online learning is a critical component of course delivery in all Red River College programs. To ensure each student has the tools they need to achieve their academic goals, all Red River College students require, at minimum:

1.  Off-campus access to a current computer with a webcam

2.  A high speed internet connection

• Recommended minimum speed: 10 mbps for download, 3 mbps for upload
• Slower internet connection speeds may result in audio and video issues. Please keep in mind that if others in your home are using the same internet connection at the same time as you are, you may also experience audio and video issues.
• Please refer to https://www.rrc.ca/studentcomputing for further information on Computer Requirements for Students.


Please note that any anticipated costs are not included in Books and Supplies estimates.

Objectives/Learning Outcomes

Upon successful completion of the program, you should be able to:
  • Provide solutions, assessments and validation to a broad range of computer hardware and network situations by eliciting, planning and analyzing user’s requirements.
  • Select, use and recommend computer server and network technologies appropriate to the task.
  • Investigate, manage, research and communicate the information necessary to provide solutions to network, operating system and hardware related problems.
  • Work effectively individually and as a member of team demonstrating time management, organizational and interpersonal skills.
  • Demonstrate effective use of written, verbal, and non-verbal communication, employing relevant knowledge, skills, and judgment in a business setting.
  • Demonstrate a commitment to professionalism by maintaining high standards of practice, making ethical/legal judgments and decisions, and sustaining professional standing through a commitment to life-long learning.
  • Demonstrate organizational skills.
  • Respond to conflict professionally.
  • Apply basic adult learning and assessment principles in the design, development and presentation of training and information to be inclusive of a diverse workplace.

Recent Changes

New courses:

  • Cisco IT Essentials – Prepare for A+ Certification
  • Linux Professional

The MCSE courses have been replaced with the following;

  • Windows Deployment and Support 
  • Windows Server Administration Intro
  • Windows Server Administration Intermediate


Updated Material:

  • IT Fundamentals - Prepare for CompTia Stata Certification (Classroom offering only)
  • Network Administration - Prepare for Server+ Certification


Recognition of Prior Learning

Recognition of Prior Learning (RPL) is a process which documents and compares an individual's prior learning gained from prior education, work and life experiences and personal study to the learning outcomes in College courses/programs. For more information, please visit www.rrc.ca/rpl.

Graduate Employment Report

Red River College surveys its graduates on an annual basis to collect data related to the graduates’ employment status, salary, occupation and skill use. In addition, graduates are asked to indicate their level of satisfaction regarding the education they received at Red River College.

Visit www.rrc.ca/numbers/reports/graduate-satisfaction for graduate satisfaction and employment reports.

Graduation Requirements

You must complete your part-time program within four years from the start of the first course in the program, unless otherwise stated in the program outline.

A program GPA of 2.0 (60%) is required to graduate.

You will not be granted more than 75% of your credit requirements for graduation through transfer of credit.

When you have successfully completed all the required courses in this program, be sure to apply to graduate. For complete details on applying to graduate and convocation, see rrc.ca/convocation.

Questions about graduation? Please call 204-694-1789 or 1-866-242-7073 for assistance.

Graduation with Honours
If you obtain a grade point average (GPA) of 3.8 or better for the program, you will graduate with honours. If you fail any course in the program, you will not be eligible for this honours designation.

Contact Information

For more information, contact:

School of Continuing Education
E113 - 2055 Notre Dame Ave
Winnipeg, MB   R3H 0J9
Phone: 204-694-1789 or 1-866-242-7073
Fax: 204-633-6489
Email: cde@rrc.ca

How to Register

For information on how to register for courses in this program, follow the link below.

www.rrc.ca/part-time/registration/

Student Evaluation of Program

Every year Red River College surveys students, in all full-time programs, to learn more about their college experience. The questionnaire includes questions about students’ experiences with College programs, facilities, and services offered.

Visit www.rrc.ca/numbers/reports/student-evaluation-of-program for student evaluation of program reports.

College Support Services

Red River College is committed to student success and provides valuable support services to assist in helping students make the most of their time at RRC.

Visit www.rrc.ca/supports for more information.

Page produced on 2020-10-21 20:16:46
Red River College endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.