This course will provide students with the tools to act as a first-line manager in a business organization. Students will build skills in managing all aspects of employee and volunteer relations including recruitment, selection, orientation, training, coaching, interpersonal communication, office ethics, and performance reviews. Students will also gain an introduction to workplace legal issues such as employment standards and occupational health and safety. Leadership skills, team building, and cross-cultural relations will also be addressed.
Students enrolling in Part-Time and Online Education courses may be required to purchase textbooks and materials at participating Campus Store locations or online at bookstore.rrc.ca. Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.
Note: Courses requiring a textbook will show "TR" in the Delivery field.