PART-TIME | WINNIPEG LOCATIONS ADMAP-CT Administrative Assistant

Courses and Descriptions

BUSA-1081Customer Service
RPL

This course develops knowledge and skills necessary to deliver outstanding customer service.  Students will develop skills related to listening, empathy, customer motivation and diversity, communication, and conflict resolution.  Since customer service consists primarily of interaction with others in various situations, students will enhance their interpersonal communication skills.

Textbooks and Booklists

Students enrolling in Part-Time and Online Education courses may be required to purchase textbooks and materials at participating Campus Store locations or online at bookstore.rrc.ca. Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.

Note: Courses requiring a textbook will show "TR" in the Delivery field.

Course Dates and Fees

2021 Fall Term - Continuing Education
BUSA-1081 Customer Service
Location: Online
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Sep 16, 21 - Nov 25, 21Th6:00PM - 9:00PMC. Canada217679$409
Location: Online
Dates
Sep 16, 21 - Nov 25, 21
Class days
Th
6:00PM - 9:00PM
Delivery
Instructor
C. Canada
Section
217679
Cost
$409
Page produced on 2021-07-24 18:09:15
Red River College endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.