PART-TIME | WINNIPEG LOCATIONS QUASP-CT Quality Systems Management & Applications

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Overview

  • Certificate program
  • Available by classroom delivery; some courses available by distance delivery

Description
Prepare you for a career as a Quality Technician or Quality Assurance Practitioner. You will study the theory and concepts of quality management and their applications. You can obtain the know-how to contribute effectively as part of a management team working to implement and maintain an organization’s quality program.

This program covers a range of topics relevant to the field of quality systems management, including: 
  • Data analysis
  • Statistical process control
  • ISO 9001:2000 quality systems
  • Process management

Admission Requirements

Regular Admission Requirements

Successful completion of Grade 12 including one credit in each of the following:

  • Grade 12 English
    and
  • Applied Math

Program Outline

You must successfully complete four courses and five electives to earn the certificate.

Core Courses:

  • Introduction to Total Quality Management  - C*
  • Tools-Methods for Improvement of Quality - C
  • Technical Communication 1 - C/D*
  • One 40 hour computer software application course:
    • Word - C/D
    • Excel - C/D

Electives (choose five): 

Choose five courses in either the Technical/Manufacturing stream or the Management/Service stream or a combination of the two. Courses must total a minimum of 200 hours.

Technical/Manufacturing

  • Mechanical Blueprint Reading - D
  • Geometric Dimensioning & Tolerancing - C
  • Statistics - C/D

Management/Service

  • Interpersonal Communication 1 - C/D
  • Process Management - Operations - C
  • Process Management - Advanced - C
  • Project Management Fundamentals - C/D*

 

Legend:

  • C/D - Classroom or Distance Delivery
  • C - Classroom Delivery
  • D - Distance Delivery
  • * Gold Seal Accredited
     

Courses and Descriptions

(Click the course name to view the description of the course)
Recognition of Prior Learning (RPL)
In addition to Transfer of Credit from a recognized post secondary institution, other RPL processes are available for RPL courses. Click here for more information. For courses with no RPL, please check www.rrc.ca/rpl for additional contact information.
BLPR-1031Mechanical Blueprint Reading
More Information

Learn to read and interpret blueprints and to make simple sketches while using the terminology associated with the Machine Trade. Through progressively challenging reading and sketching assignments, learn to apply drafting fundamentals or symbolism as recommended by the Canadian Standards Association.

 

COMM-1170Interpersonal Communication 1
More Information

Content is focused on human communication experienced in the helping professions. Emphasis is placed upon the student's growth, self-knowledge and behaviour in groups. Instructional methods will include discussions and activities to expand understanding and experience.

COMM-1243Technical Communication 1
More Information

Learn the principles of technical communication. Develop your skills to research, design and organize documents. Practice your skills using plain language techniques to produce clear, effective writing. Ideal for anyone who writes for business, government or industry.

COMP-1218Word 2013
More Information

Learn the basics of word processing along with some advanced Word 2013 features. Skill areas covered will include: basic word processing, formatting and editing; inserting and customizing pictures and graphics; formatting for multiple page documents; utilizing wizards and templates; adding charts, tables, columns, and mail merging for letters, envelopes and labels.            

If you are taking courses by distance delivery, you must have access to a computer with the appropriate Microsoft Office software


* This class is recommended for students with a good working knowledge of Microsoft Windows. Students who need to upgrade their computer skills prior to taking this class should take  Computers - Intro (Comp-1081).

COMP-1237Excel 2016
More Information

Become familiar with spreadsheet concepts, use basic features, obtain skills for further training and be able to use Excel 2016 in the workplace environment. Topics covered include using worksheets to make decisions, planning, building, testing and documenting worksheets, formatting and printing, functions, formulas and absolute references, charts and graphing, solving complex problems, and working with multiple worksheets and workbooks.

* This course is recommended for students with a good working knowledge of Microsoft Windows. Students who need to upgrade their computer skills prior to taking this class should take COMP-1313 Introduction to Computers.

Distance Delivery:
Students must have access to a computer with the appropriate Microsoft Office software.
Excel 2016 and Excel 2016 Advanced are not suitable for use with Mac computer software
Required textbook sold separately and can be purchased at the Campus Store.

COMP-1238Word 2016
More Information

Learn the basics of word processing along with some advanced Word 2016 features. Skill areas covered will include: basic word processing, formatting and editing; inserting and customizing pictures and graphics; formatting for multiple page documents; utilizing wizards and templates; adding charts, tables, columns, and mail merging for letters, envelopes and labels.

If you are taking courses by distance delivery, you must have access to a computer with the appropriate Microsoft Office software.

* This class is recommended for students with a good working knowledge of Microsoft Windows. Students who need to upgrade their computer skills prior to taking this class should take Computers - Intro (Comp-1081)

COMP-1313Introduction to Computers
More Information

In this course, students will be introduced to software in the Microsoft 365 productivity platform. Students will explore the fundamentals of editing and formatting text in a variety of documents in Word and the essentials of working with data in Excel spreadsheets. Then, students will learn how to work collaboratively using sharing platforms and create slide decks with a presentation program. By the end of this course, students will be prepared to further their skills using specific Microsoft applications.

DRAF-1027Geometric Dimensioning & Tolerancing
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This course includes the fundamental concepts of geometric dimensioning and tolerancing according to ANSY Y14.5M - 1994. Students will learn how to properly apply the principles of geometric dimensioning and tolerancing to the manufacturing and inspection process. These principles will be applied as students inspect various parts using proper quality control methods.

MATH-1020Statistics
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This course is an introduction to economic and business statistics. Topics include charts and graphs, frequency distributions, measures of central tendency, measures of dispersion, probability rules, probability and sampling distributions, and estimation.

MGMT-1034Introduction to Total Quality Management
More Information

Management using the Total Quality approach and its underlining principles is covered.  Quality as a competitive driver with its positive impact upon the customer, the parent organization and the employees is explained.  Its interfaces with ISO9000, Six Sigma and the seven primary management tools are also presented. Leadership, strategic planning, organizational culture, human resources, and business execution are included.

MGMT-1035Process Management-Operations
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Topics in this course include: competitiveness, strategy, and productivity; forecasting; product and service design; capacity planning; process selection and facility layout; design of work systems; location planning and analysis; and introduction to quality.

Prerequisites:
MGMT-3002Process Management - Advanced
More Information

This course covers the advanced topics of Process Management including: Process Mapping & Robust Process Control Plans (PCP); Continuous Improvement Program & Project Management (CIP); Lean Manufacturing Principles (LMP), Value Stream Mapping (VSM) and 5S Concepts; Advanced Planning and Scheduling (APS); Supply Chain Management (SCM); Total Productive Maintenance (TPM); Materials Requirement Planning (MRP) and Enterprise Resource Planning (ERP); and Human Resources and Safety Management.

Prerequisites:
PROJ-1030Project Management FundamentalsRPL
More Information

Study the fundamental aspects and principles of project management including life cycle, integration, planning, organization and communication. Learn about work breakdown structures, diagramming, cost management and resource allocation. Examine today’s issues affecting project management including risk management, quality, conflict, and team building.

TOOL-1034Tools-Methods for Improve Quality
More Information

The primary technical issues, tools and techniques that underpin Six Sigma are developed and explored.  The Six Sigma principles, its problem-solving orientation, methodology and synergy with quality control and lean systems are covered.  Statistical thinking and the role of statistical tools is developed along with the other basic quality techniques. Statistical Process Control (SPC) charts, quality processes and other primary principles are included.

In addtion to Introduction to Total Quality Management, Business Statistics is also recommended as a prerequisite for this course.

Prerequisites:

Students enrolling in Part-Time and Online Education courses may be required to purchase textbooks and materials at participating Campus Store locations or online at bookstore.rrc.ca. Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.

Note: Courses requiring a textbook will show "TR" in the Delivery field.


Click the "More Info" link beside the course's name to view the description of the course.

Course Dates and Fees

2024 Spring Term - Distance Education
COMP-1237 Excel 2016more info
Location: Online
DatesDeliveryInstructorSectionCostActions
May 01, 24 - Jul 31, 24J. Epps252614$589
Jun 01, 24 - Aug 31, 24J. Epps252615$589
Location: Online
Dates
May 01, 24 - Jul 31, 24
Delivery
Instructor
J. Epps
Section
252614
Cost
$589
Dates
Jun 01, 24 - Aug 31, 24
Delivery
Instructor
J. Epps
Section
252615
Cost
$589
COMP-1313 Introduction to Computersmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
May 01, 24 - Jul 31, 24K. Mann251876$589
Jun 01, 24 - Aug 31, 24K. Mann251877$589
Location: Online
Dates
May 01, 24 - Jul 31, 24
Delivery
Instructor
K. Mann
Section
251876
Cost
$589
Dates
Jun 01, 24 - Aug 31, 24
Delivery
Instructor
K. Mann
Section
251877
Cost
$589
PROJ-1030 Project Management Fundamentalsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
May 01, 24 - Jul 31, 24S. Thompson252160$669
Jun 01, 24 - Aug 31, 24S. Thompson252161$669
Location: Online
Dates
May 01, 24 - Jul 31, 24
Delivery
Instructor
S. Thompson
Section
252160
Cost
$669
Dates
Jun 01, 24 - Aug 31, 24
Delivery
Instructor
S. Thompson
Section
252161
Cost
$669
MATH-1020 Statisticsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
May 01, 24 - Aug 31, 24F. Islam250927$735
Location: Online
Dates
May 01, 24 - Aug 31, 24
Delivery
Instructor
F. Islam
Section
250927
Cost
$735
COMM-1243 Technical Communication 1more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jun 01, 24 - Aug 31, 24S. Solomon251852$575
Location: Online
Dates
Jun 01, 24 - Aug 31, 24
Delivery
Instructor
S. Solomon
Section
251852
Cost
$575

2024 Summer Term - Continuing Education
MGMT-1034 Introduction to Total Quality Managementmore info
Location: Online
DatesClass DaysTimeDeliveryInstructorSectionCostActions
Jul 04, 24 - Aug 06, 24Tu Th6:00PM - 10:00PMB. Salter256133$585
Location: Online
Dates
Jul 04, 24 - Aug 06, 24
Class days
Tu Th
6:00PM - 10:00PM
Delivery
Instructor
B. Salter
Section
256133
Cost
$585

2024 Summer Term - Distance Education
COMP-1237 Excel 2016more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jul 02, 24 - Sep 30, 24TBA256549$589
Aug 01, 24 - Oct 31, 24TBA256550$589
Location: Online
Dates
Jul 02, 24 - Sep 30, 24
Delivery
Instructor
TBA
Section
256549
Cost
$589
Dates
Aug 01, 24 - Oct 31, 24
Delivery
Instructor
TBA
Section
256550
Cost
$589
COMP-1313 Introduction to Computersmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jul 02, 24 - Sep 30, 24TBA256562$589
Aug 01, 24 - Oct 31, 24TBA256563$589
Location: Online
Dates
Jul 02, 24 - Sep 30, 24
Delivery
Instructor
TBA
Section
256562
Cost
$589
Dates
Aug 01, 24 - Oct 31, 24
Delivery
Instructor
TBA
Section
256563
Cost
$589
BLPR-1031 Mechanical Blueprint Readingmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jul 02, 24 - Oct 31, 24P. Levesque256149$669
Location: Online
Dates
Jul 02, 24 - Oct 31, 24
Delivery
Instructor
P. Levesque
Section
256149
Cost
$669
PROJ-1030 Project Management Fundamentalsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jul 02, 24 - Sep 30, 24S. Thompson256210$669
Aug 01, 24 - Oct 31, 24S. Thompson256211$669
Location: Online
Dates
Jul 02, 24 - Sep 30, 24
Delivery
Instructor
S. Thompson
Section
256210
Cost
$669
Dates
Aug 01, 24 - Oct 31, 24
Delivery
Instructor
S. Thompson
Section
256211
Cost
$669
MATH-1020 Statisticsmore info
Location: Online
DatesDeliveryInstructorSectionCostActions
Aug 01, 24 - Nov 30, 24F. Islam254634$735
Location: Online
Dates
Aug 01, 24 - Nov 30, 24
Delivery
Instructor
F. Islam
Section
254634
Cost
$735
COMM-1243 Technical Communication 1more info
Location: Online
DatesDeliveryInstructorSectionCostActions
Jul 02, 24 - Sep 16, 24S. Solomon256154$575
Aug 01, 24 - Oct 18, 24S. Solomon256155$575
Location: Online
Dates
Jul 02, 24 - Sep 16, 24
Delivery
Instructor
S. Solomon
Section
256154
Cost
$575
Dates
Aug 01, 24 - Oct 18, 24
Delivery
Instructor
S. Solomon
Section
256155
Cost
$575

Computer/Laptop Requirements

Online learning is a critical component of course delivery in all Red River College programs. To ensure each student has the tools they need to achieve their academic goals, all Red River College students require, at a minimum:

1.  Off-campus access to a current computer with a webcam

2.  A high-speed internet connection

• Recommended minimum speed: 10 mbps for download, 3 mbps for upload
• Slower internet connection speeds may result in audio and video issues. Please keep in mind that if others in your home are using the same internet connection at the same time as you are, you may also experience audio and video issues.
• Please refer to  https://www.rrc.ca/future-students/computer-requirements/  for further information on Computer Requirements for Students.


Please note that any anticipated costs are not included in Books and Supplies estimates.

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is a process which documents and compares an individual's prior learning gained from prior education, work and life experiences and personal study to the learning outcomes in College courses/programs. For more information, please visit www.rrc.ca/rpl.

Other Information

The University of Manitoba offers the following courses, which may be taken in place of RRC courses:

  • Quality Assurance Planning = RRC's Introduction to Total Quality Management.
  • Quality Improvement: Principles and Procedures = RRC's Tools and Methods for the Improvement of Quality.

Graduation Requirements

You must complete your part-time program within four years from the start of the first course in the program, unless otherwise stated in the program outline.

A program GPA of 2.0 (60%) is required to graduate.

You will not be granted more than 75% of your credit requirements for graduation through transfer of credit.

When you have successfully completed all the required courses in this program, be sure to apply for your certificate. For complete details on applying to graduate and convocation, see rrc.ca/convocation.

Questions about graduation? Please call 204-694-1789 or 1-866-242-7073 for assistance.

Graduation with Honours
If you obtain a grade point average (GPA) of 3.8 or better for the program, you will graduate with honours. If you fail any course in the program, you will not be eligible for this honours designation.

Page produced on 2024-04-15 17:33:39
Red River College Polytechnic endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.