Focus on the importance of record keeping, costs in operations, budgets, workplace safety, and work production. Learn to effectively address the concerns, needs, and desires of your workers. Improve your communication skills by realizing the importance of written and oral communication on the job. Through group discussion of case studies, examine topics such as interviews, job evaluation, quality control, merit rating, and union activities.
Students enrolling in Part-Time and Online Education courses may be required to purchase textbooks and materials at participating Campus Store locations or online at bookstore.rrc.ca. Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.
Note: Courses requiring a textbook will show "TR" in the Delivery field.