MGMT-1067Supervision in Human Service Settings
Learn how to manage the work of others and supervise staff effectively in human service settings. The course covers leadership, teamwork, the role of the supervisor, effective communication, problem employee behaviour, and correction and reinforcement. Students will gain competency in the effective review of employee behaviour, and follow-up in the appraisal process, and will understand the negative outcomes of conflict-avoidance.
MGMT-1067 Supervision in Human Service Settings will be replaced with DCSP-2034 Leadership and Teamwork in Human Service Settings, which will be available in Winter 2023. Please check back for more information at a later date.
Textbooks and Booklists
Students enrolling in Part-Time and Online Education courses may be required to purchase textbooks and materials at participating Campus Store locations or online at bookstore.rrc.ca. Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.
Note: Courses requiring a textbook will show "TR" in the Delivery field.
This course is presently not being offered by this program. Please check back later.
