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Overview Courses and Descriptions Course Dates and Fees Computer/Laptop Requirements Recognition of Prior Learning Awards and Scholarships

MGMT-1067Supervision in Human Service Settings

Learn how to manage the work of others and supervise staff effectively in human service settings.  The course covers leadership, teamwork, the role of the supervisor, effective communication, problem employee behaviour, and correction and reinforcement.  Students will gain competency in the effective review of employee behaviour, and follow-up in the appraisal process, and will understand the negative outcomes of conflict-avoidance.

MGMT-1067 Supervision in Human Service Settings will be replaced with DCSP-2034 Leadership and Teamwork in Human Service Settings, which will be available in Winter 2023. Please check back for more information at a later date. 

Textbooks and Booklists

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