PART-TIME | WINNIPEG LOCATIONS BUSIP-NA Business Seminars & Workshops

Courses and Descriptions

PDEV-1947Exceptional Customer Service

Attracting customers and keeping them: these are the goals of quality customer service. This workshop looks at who your customers are, what their needs are and how your business can satisfy those needs. Topics covered include internal and external customers/clients, top customer turn-offs, customer/clients with special needs and customers with problems.

Textbooks and Booklists

Students enrolling in Part-Time and Online Education courses may be required to purchase textbooks and materials at participating Campus Store locations or online at bookstore.rrc.ca. Student booklists will be available approximately 3 weeks prior to scheduled course start dates. Please ensure materials are purchased in advance, to be available for the start date.

Note: Courses requiring a textbook will show "TR" in the Delivery field.

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Red River College Polytechnic endeavours to provide the most current version of all program and course information on this website. Please be advised that classes may be scheduled between 8:00 a.m. and 10:00 p.m. The College reserves the right to modify or cancel any course, program, process, or procedure without notice or prejudice. Fees may change without notice.