COMM-2055Client Relationships
This course strengthens students’ business communication skills, with a focus on selecting effective communication methods and applying strategies for managing client relationships and building networks. Students will collaborate in team settings and develop client interview skills to support customer service, problem solving, needs assessment, and sales. They will explore technologies such as CRM systems and produce a series of business communication documents. Students will also apply artificial intelligence (AI) in select assignments to prepare for its real-world use in sales contexts.
