PARA-1016Paramedic Communication Theory
This course is designed to enhance the learner’s understanding of communication, and to begin developing/enhancing both verbal and written communication skills. Areas addressed include professional behavior and presentation, listening skills, recognizing and interpreting non-verbal behavior, eliciting information through effective questioning, conflict resolution skills, and verbal and written reporting and documenting. Learners will have a series of labs for skills instruction to complement the classroom theory.