HOSP-1042Rooms Management 1
In this course, students will classify hotels and target markets in the accommodations sector. Using industry terminology, students will identify daily duties and perform tasks to complete the guest cycle. Students will evaluate and apply basic sales skills and room rate structure through industry research. They will practice guest cycle duties and demonstrate the accurate use of a Property Management System (PMS) and perform basic front office accounting. This course is the foundation for developing comprehensive front office management skills in the hospitality industry.