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Overview Admission Requirements English Language Assessments Who Should Enrol? Locations, Dates and Fees Courses and Descriptions CO-OP/Practicum Information Computer/Laptop Requirements Recognition of Prior Learning Awards and Scholarships Graduation Requirements Employment Potential

COMP-1332Service Management for Software Developers

People who develop and maintain software provide a service to a business and its customers. This course provides a broader context for the core activity of developing software. Students will use structured methods of the IT service management (ITSM) framework to resolve incidents, manage problems, plan for changes, and use knowledge bases. The software development life cycle will provide students with context for the activities of developers and other IT professionals, including design, testing, deployment, and maintenance.
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